SSAW Boutique Hotel Hefei Intime Centre Guest Reviews
4.7/5
Outstanding
7487 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(7487)
Positive reviews(7303)
Reviews with photos/video(469)
Friendly front desk staff(468)
Near shopping area(426)
Convenient for shopping(416)
Easy to get around(255)
Delicious breakfast(169)
Poor air conditioning(73)
Stayed multiple times(70)
Loved the night views(28)
Negative reviews(184)
Guest User
2-bed Room With City View
Stayed in Apr 2024
Business travelers
59 review
5.0/5
Outstanding
Posted on May 21, 2024
Very nice! Very nice! Very nice! Very nice! Very nice! Very nice! Very nice! Very nice! Very nice! Very nice! Very nice! Very nice!
Response from Property: Dear, thank you very much for your praise of SSAW Hotel,guest your satisfaction is our greatest happiness!
Licia
Panorama Concept Room (Bathtub)
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
It was a very comfortable experience. The hotel is very central and you have plenty of eating options in the area. Very friendly staff at the reception.
Response from Property: Thank you for your comments and recognition. We are very happy with your recognition. At the same time, we still have room for improvement. We will actively improve the shortcomings and strive to give our guests a better experience. We also wish you a happy life...
Annie
2-bed Room With City View
Stayed in Jun 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The SSAW hotel in Hefei is my number one destination. I love everything about this place from the staff at the reception when I arrive to the confort of my room to the location of the place. I always have my breakfast at the hotel. I am very traditional with my choices but the restaurant offers a variety of food.
Thank you again for a great stay
Annie Clouâtre
Response from Property: Oh dear Da received your praise is very happy! Thank you for your love We will continue to work hard to receive every guest If you have the opportunity to come to Hefei again We are looking forward to seeing you here
Guest User
Family Room
Stayed in Jun 2024
Family
4 review
2.2/5
Posted on Jul 6, 2024
I don’t understand why it was reviewed as 5 stars by Trip. Even if it’s for a local hotel, it is not 5 stars at all, only 1 star worth and Only the location is 5 stars. The room is so dusty, dark and has musty smell. The carpet, shelves and decorations are all so dusty. Feels like no one cleans the room and the corridor is also so dark, so scary… only thing good about the hotel is the location where it’s situated. The room is also hot, the air con is not cooling at all and it can even go down to 5 degree Celsius but it never goes down and totally no cool air. The breakfast restaurant is so hot and stuffy and the staff still said air con is already at the lowest temperature. If you need to stay around Huai He pedestrian street, just stay a night is still tolerable, other than that I doubt anyone can stay any longer in the hotel.
Response from Property: Dear Guest: Hello! First of all, thank you very much for choosing our hotel and taking the time to give feedback. We attach great importance to each of your comments, which are the driving force for our continuous progress and improvement. We apologize for the problems with the cleanliness of the room, the air conditioning effect and the overall environment you mentioned and immediately conducted an internal inspection. We have checked some of the problems you mentioned and have arranged for cleaning and disinfection. At the same time, we have strengthened the training and supervision of the cleaning team to ensure that such problems do not occur again. For the air conditioning system failure you feedback, we have arranged professional and technical personnel to carry out comprehensive inspection and maintenance to ensure that the air conditioning equipment in all rooms can operate normally and provide guests with a suitable indoor environment. In addition, we are also aware that the lack of corridor lighting may cause you anxiety, and we will start to improve the corridor lighting conditions to ensure the safety and comfort of every guest in the hotel. Your feedback will directly guide our future direction of improvement, help us continuously improve the quality of service, and provide a more satisfactory accommodation experience for every guest. We also welcome you to contact our customer service team at any time to further communicate about your check-in experience, and we will wholeheartedly solve the problem for you. Thank you again for your valuable comments and look forward to welcoming you with a better appearance in the future.
Chi-Lun Wu
Panorama Concept Room (Bathtub)
Stayed in Mar 2024
Business travelers
174 review
4.6/5
Great
Posted on Apr 29, 2024
The room is clean and comfortable. The location of the hotel is also very convenient.
Response from Property: I am so glad your little one got your approval. Hotel location, surrounding restaurants, shopping, leisure and entertainment facilities perfect, favored by guests. We have been to meet the reasonable needs of guests as a service concept, for each guest to provide personalized high-quality service, to provide each guest with a more comfortable experience, sincerely look forward to your patronage again!
Abdullah Mohammed
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Good location near all services and restaurant
Response from Property: 非常開心能讓您深刻印象,美麗廬州和熱情的君亭人能給您留下一段美好的回憶。 酒店地處繁華地段, 有着都市的熱鬧和方便。 家, 是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家, 酒店一直希望會用自己的貼心和暖心, 成為您心中的那個家外之家,期盼您的下次回家。祝您生活愉快。
bonchecito
Queen Room With City View
Stayed in Nov 2023
Business travelers
25 review
4.5/5
Great
Posted on Dec 25, 2023
Following a hiccup during check-in, the experience at this hotel was positive. The manager provided excellent service and the room was quiet, with a nice view. Location is excellent (next to the walking street and a large mall, with great dining options). The breakfast is Chinese, and could benefit from a couple of choices appropriate for foreign guests.
Response from Property: Dear, thank you very much for your praise of SSAW Boutique Hotel,guest officer your satisfaction is our greatest happiness! Please also recommend SSAW Boutique Hotel to your friends and look forward to your next visit
Nikki099
Panorama Concept Room (Bathtub)
Stayed in Sep 2023
Couples
1 review
4.0/5
Very Good
Posted on Oct 22, 2023
Hotel is located in a central spot of Hefei downtown, close to everything. The hotel room itself is reasonably clean, however moulds can be seen in corners and edges in the bathroom as the room is a bit dated.
There was some loud noise from the young couple staying next door or the level above at midnight, we had to call the reception to remind them to be mindful of other customers staying in the hotel.
Response from Property: Dear customer, thank you very much for sharing your stay experience with us, Unfortunately, we regret that we did not meet your expectations, please accept our sincere apologies. The hotel will carry out regular maintenance of the room and various other facilities to improve every detail to provide you with the perfect enjoyment of your stay. Sincerely looking forward to your visit again!
Anthony
Merge Ultra-Wide Double Bed Room
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Service was great, location great, rooms was clean
Response from Property: Dear, thank you very much for your praise of SSAW Hotel in hefei ,guest your satisfaction is our greatest happiness! Please also recommend SSAW Hotel to your friends and look forward to your next visit
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Overall quality is more than expectations
Response from Property: 非常開心能讓您深刻印象,美麗廬州和熱情的君亭人能給您留下一段美好的回憶。 酒店地處繁華地段, 有着都市的熱鬧和方便。 家, 是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家, 酒店一直希望會用自己的貼心和暖心, 成為您心中的那個家外之家,期盼您的下次回家。祝您生活愉快。
Trip users
Queen Room With City View
Stayed in Oct 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Great breakfast, good service, it is perfect to stay in this hotel
Response from Property: looking forward to your next visit to SSAW Boutique Hotel,Thank you very much
Chung ho
Queen Room With City View
Stayed in Jun 2023
Family
48 review
4.5/5
Great
Posted on Jul 27, 2023
I think the best part is the hotel location, it's near to the mall and cross the road it's pedestrianised zone. Very very convenience.
And yes, you can use under ground car park in the mall, free of charge. Very good.
Response from Property: Unfortunately, we were unable to receive your five point positive feedback, and we are also very grateful for your recognition. We look forward to your next visit
Guest User
Queen Room With City View
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Hen hao fuwuyehao好
Response from Property: 親,非常榮幸得到您的好評,您的滿意是我們永遠的追求。希望能為每一位走進君亭的小夥伴帶來更多的便利和快樂,期待與您在更加美好的明天再相見。
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Travel with friends
11 review
4.7/5
Amazing
Posted on Oct 18, 2023
Very good location!
Response from Property: Looking forward to your next visit!
Yuki
Merge Ultra-Wide Double Bed Room
Stayed in Nov 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 26, 2023
good service
Response from Property: Dear, thank you very much for your praise of SSAW Boutique Hotel,guest officer your satisfaction is our greatest happiness! Please also recommend SSAW Boutique Hotel to your friends and look forward to your next visit