Guest User
September 28, 2024
Let me tell you about this amazing hotel ! We have been traveling with my friend for a week in Crete, 7 different hotels, 7 different nights. The only one night we enjoyed and will remember in term of Hospitality 5 stars was here at Stella Palace Aqua Park. We received the best experience ever in term of the check in process, the warm welcoming staff at the desk by Damir, at the door and on the wheel by Manos, in the rooms by all housekeepers making it happen for an early check in, at the restaurant by Ladislav, Kostas, Maria and their colleagues, at the bar by Konstantinos and at the pool by Ian and June and in term of amenities we made a travel back to the future in childhood also having access to the Aqua Park, really fun activity. This place, if I had kids to bring, is the best on the island... The restaurants are amazing, the food it offers is really fresh and savory, you must try the Umami experience fine Japanese fusion cuisine, Nikkei rolls, Slow cook salmon, the rack of lamb revisited, the crème brulée, the matcha cheese cake... I travelled the world and many islands in Greece. I was a bit disappointed during my week, the weakness of this island is the quality of the hotels but if you choose the Stella Hotels Collection, Aqua Park or the Island adults only that we visited, trust me the only reason, I would come back to this island next year is 90% due to the quality of my last night of holidays at the Stella Hotel Collection. It is because I was disappointed by other properties that this Night here was the key to make me come back in Crete and want to discover more !!!!! Thank you to the all team, thank you also to the management Vicky and Dimitris for making it an experience, we will never forget. Roland and Charlotte