Triton Garden Hotel

We paid for all-inclusive food, the fact is that the meal was buffet-style unlimited consumption, but with poor quality food! The selection was limited, there was absolutely no variety. At breakfast, there were 2 kinds of cold meats, eggs, and "baby" sausages that tasted bad. Cucumbers and tomatoes were the everyday vegetables. The fruit selection wasn't too big either, melons or grapefruits. The main dishes weren't very varied either...we also saw the meatballs in 3 different ways... .. and other unrecognizable, tasteless dishes. Of course, you can't cook well for all guests, but it's a bit annoying that you pay full board and have to go to restaurants every day to be able to eat delicious food. (We spent 7 days in the hotel, but on the 4th day we didn't even attend the dinner.) Among the drinks, draft beer, wine and soft drinks can be consumed in unlimited quantities. Coffee is only available at specified times. Soft drinks are not included in the package and must be paid separately. The rooms are quite old and could be improved, but they are clean! The staff is very nice, especially Smiley! 

I will start of with this review with the single positive side, the bar man from 2pm - 10pm (Nikita) is a lovely guy who made our stay in this hotel bearable! He is very welcoming and always up for a good chat, along with being the ONLY member of staff that can speak English. The pool was ok and fairly quiet, however you must bring your own towels as bringing a towel from your room is "forbidden". The rest of the hotel is poor! The room quality is ridiculous. To start the TV was from the 1960's and didn't even turn on! It was 8 euros a day for air conditioning... and you really can't sleep without it as its so hot. We stayed for 2 weeks, costing us 132 euros for air-conditioning... Almost all the staff (Other than Nikita) were rude and unaccomadating. We asked for air conditioning for one day and this was "Forbidden" we asked for a towel on our last day after we checked out and got laughed at.. The food was average, made worse by the fact we had to eat in a sweat box of a "resturaunt" because having air conditioning in the resturaunt is "forbidden". If you are planning on coming to crete, find a better hotel!

We had the best 10 day all inclusive holiday here!! For a 3 star, small, Greek hotel, it was brilliant for the price! I read so many poor reviews this place and some of them couldn’t be more wrong! We arrived at about midnight and obviously the restaurant was shut. The older man at reception was the loveliest of people!! He gave us a bottle of water and showed us to our room. Yes, you have to pay tourism tax when you arrive and it’s cash only, we were aware of this when we booked via On The Beach. (You have to pay tourism tax which ever hotel you book). All staff were super chatty, kind, smiley and lovely!! The men on reception were so lovely, welcoming and even waved us off on the coach to the airport! Even when some guests were unkind to them, complaining and being very rude, they were very helpful and kept their cool! The rooms are old fashioned, yes, but it’s very Green and is a 3 star! You do have to pay extra for air conditioning, but we didn’t need to. We loved our room, balcony and view! The food amazing!! Yes, it was limited choice, but once again, it’s only a 3 star and they don’t have many guests, it would just be a waste to have more! Freshly cooked, different choices everyday and we loved it! All inclusive drinks are only fizzy drinks, beer and wine, hot drinks at breakfast and 3-5pm, but we were super happy with that! Payable drinks weren’t that expensive either, we treated ourselves to 3 cocktails for €12, freshly made and lovely!! Pool area is brilliant!! A shallow to deep pool, deep end is very deep but great for jumping in! Lots of sun beds and chairs, great sunshine all day and a pool bar! Pool is open 9am - 8pm, pool bar is open 10am - 10pm. The wildlife is a little noisy, but that’s being abroad for you! Crickets, goats, sheep, chickens and dogs near by but never unbearable noise! The hotel is about a 20 minute walk from the ***** and about 15 minutes from the harbour and beaches. Easy walking!! Honestly, we had the best 10 days ever!!

Just visited in July with my friends. Hotel is alright for what we paid and service is average. But the real 5 star review comes from Phillip who works there, went above and beyond for us while we stayed. Phillip is top G. Cheers Phillip for your service