Heshan Simu Hotel (Heshan Square, Geshan Street) Reviews

We had an awesome stay. Hotel is very new and clean, and well located with many eateries. Our room was very spacious and clean. Loved the pressed linens and comfortable bed. All the staff especially housekeeping staff Ms. 秀，are very welcoming and helpful. She was very apologetic and tried all ways to get rid of the cigarette smoke smell in our room like offering an aroma diffuser and canned aroma spray after knowing that I had asthma. Thanks to her effort, I was able to sleep comfortably and extended our stay. She even helped us call our relatives in Heshan using her personal handphone as we had data only sim cards and could not make calls. Mr 古, the night front desk staff, was also very helpful by using his personal handphone to call the hotel in Guangzhou to inform them of my medical condition and needed a cigarette smoke free room. I would highly recommend this hotel.

The rooms were clean and very comfortable to stay in! Would recommend staying here! ☺️

The hotel is very friendly and I saw girls asking if they needed makeup remover wipes. I was surprised when they found out that we were going out to eat and specially gave us a pack of "Depot" tissues. It was a great experience during our stay [strong][strong ][powerful]

Comfortable, clean, big room, convenient location, right next to the Zhongxixi Archway, easy to find. There is a convenience store downstairs and late night snacks are available! Will book again.

The service attitude of the lady at the front desk is very good The lady at the front desk has a very sweet voice. The lady at the front desk is very cute and lovely The hotel environment is very good The hotel's sound insulation effect is very good The hotel has complete facilities

This hotel gave me a lot of surprises. I arrived at around 8 a.m. because I had a baby over one year old. Before booking, I called the hotel to ask if I could check in early. The staff helped me apply for early check-in. I later learned that my baby hadn’t eaten. Breakfast was given to us free of charge and delivered to the room. The key point was that it was delicious. My baby and I drank all the soup and they helped me carry my luggage. The baby was quite naughty and scattered snacks everywhere. Notifying the housekeeper, they immediately came to help clean up the bed. When they saw some dirt on the bed, they even offered to help us change the quilt cover. The security guard was also very enthusiastic and helped me push the stroller downhill. When leaving the store, he even ran out to help us reverse the car. Miss No. 05 is really very good at service and very gentle. She handles everything from phone inquiries to check-in. This is my first time in Heshan and I feel a strong sense of human touch!

The facilities are very new, the location is great, and the lady at the front desk is very welcoming!

Service: The lady at the front desk was very nice and even upgraded my bed to a double bed. Cleanliness: The room is very clean and tidy

It was a good stay several times. It was just a bit unexpected this time. It was finally resolved. I will come back next time.

The lady at the front desk was very helpful and the bed in the hotel room was very comfortable. It was a very good stay experience.

It's convenient to eat, the service is good, there is a free parking lot, but it is very small and difficult to park.

Very good. The service attitude is very good. I will come again next time. My family likes it very much. I will come again next time.

I will definitely not stay again, the room was not clean The service at the front desk is slow and the security guard has a very bad attitude. Especially towards children, he is not tolerant at all. 

平時很少評價 這家酒店細節做的是超級給人驚喜 1,這次出行忘了帶卸粧油，同伴也木有帶，大夏天的，防曬霜抹的那叫一個厚，奈何洗面奶洗不乾淨啊，難受，難受。實在不舒服，穿上鞋子去前台，想着問問前台服務員有沒有卸粧油，結果大驚喜，原來酒店前台有備着如卸粧濕巾，牙線，睡眠耳塞..... 2,大堂24小時，豆漿，咖啡免費喝 3,床上用品超級乾淨，有陽光的味道