Wanda Realm Heshan Reviews

Response from Property: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. The golf course setting is indeed one of our unique features, and we're glad it added to your pleasant experience.Our staff takes great pride in providing friendly and top-notch service, so it's wonderful to know that you found them to be so accommodating，We look forward to welcoming you back again soon.Best regards

Response from Property: Thank you for your review, we will try our best to do better and look forward to your next visit.

Response from Property: Thank you for your review, we will try our best to do better and look forward to your next visit.

Response from Property: Dear guest, thank you for your recognition of us. Unfortunately, we did not receive your five-point praise. We will work hard to provide you with good service and strive to give you a better stay experience next time.

Response from Property: Dear guest, thank you very much for your recognition of our warm service and comfortable environment. We are deeply sorry and shocked that you found a cigarette and lighter in your dressing gown and the subsequent skin irritation you experienced. This is definitely not the experience we want to provide you. We take hygiene and cleanliness standards very seriously and situations like this are rare and should not be the case. We have immediately launched an in-depth investigation to determine where the error occurred. I would like to express my most sincere apologies to you again and hope for your understanding. At the same time, I also hope that you can get in touch with Xiaojia and give us a chance to improve and make up for it.

Response from Property: Dear little master, thank you very much for your support and trust in Xiaojia and choosing me as your friend's holiday stay. Every piece of feedback you give is important to Xiaojia. Xiaojia knows that a quiet, clean environment, high-quality service and fresh breakfast ingredients are important factors for guests to consider when choosing a hotel. We are very happy to have your recognition in these aspects👍 This review has a low score due to missing one item. Ideal, Xiaojia deeply regrets it. But what Xiaojia cares more about is your true feelings. Your satisfaction is our motivation to move forward. Xiaojiahui always adheres to its original intention and continuously improves quality and service. We hope to provide you with the opportunity to serve again and usher in a new 5-point praise!

Response from Property: Dear Mr. Huang, although I could not get your 5-point praise, I learned that you had a pleasant weekend at the hotel. I felt that the hotel service was very attentive, surprising and warm. This also makes us feel that we have done a good job. Try your best to feel it. In addition, the location mentioned is slightly out of the city. As you said, our "Jia" is a hotel close to the natural oxygen bar and far away from the hustle and bustle. It is located in the Heshan Golf Resort. Thank you again for choosing our "Jia" and look forward to your stay with us. Next time we meet, your 5-point praise is Xiaojia’s next goal.

Response from Property: Dear guest, your praise is like the fruits of golden autumn, full of joy and satisfaction. Like the dawn, it gives Xiaojia hope and motivation. Xiaojiahui will continue to improve and repay your recognition with more warm services in the future. We look forward to welcoming you again soon! Wish you a happy life!

Response from Property: Dear guest, thank you for your sincere love for Xiaojia and your willingness to stay one more night to relax! Simple love lasts the longest, and ordinary companionship is the most reassuring! I am deeply sorry for waking you up during your lunch break. Thank you for pointing out the shortcomings of Xiaojia. Xiaojia has made timely improvements. I hope that you can have a more perfect stay experience when you visit Xiaojia next time!

Response from Property: After reading your comments carefully, Xiaojia was very excited. Haha, Xiaojia is not only simple, elegant and upscale, but also low-key, luxurious and meaningful! Details determine success or failure. Service and hygiene are important criteria for testing hotels. Your good comments are the greatest affirmation of Xiaojia. Thank you for your recognition. Xiaojia will not be arrogant or impatient, and will continue to work hard to give you more surprises when you come back to "Jia" next time!

Response from Property: Thank you for your kindness and five-point praise. It is a great honor for the hotel to receive your praise. The comfort of the room and the beautiful scenery are all presented by our heart. The gift from the front desk is also to congratulate you on your birthday. Good service is the foundation of the hotel, and we must strive for excellence. I am particularly grateful for your love for the smart toilet in the bathroom, which is a facility we carefully selected to bring comfort and convenience to guests. We are honored to receive your recommendation. Looking forward to seeing you again, we will do our best to repay your kindness! I wish you good luck in the Year of the Dragon and all the best!

Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given Xiaojia great encouragement. Xiaojia will continue to maintain enthusiasm and strive to make every guest feel at home. I look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!

Response from Property: Xiaojia is very happy to see your comments~~We are honored to receive such a high evaluation from you. We will continue to maintain this enthusiasm and sincere service to our guests, and use our love, sincerity and care to exchange for your comfort, peace of mind and peace of mind. Xiaojia is waiting for you here, please come often when you are free~

Response from Property: With your praise, Xiaojia feels happy no matter how hard it is. Your praise is really exciting and I immerse myself in it for a long time...^_^. Thank you for sharing and your choice. The hotel partners will never let you down and are committed to providing the best service to every distinguished guest. The silent night carries my sincere wishes, wishing you a beautiful and eternal life.