Clifton Lodge Hotel

Well, what can I say is no service it was North to your coffee I had a crack sink in the bathroom and Nobody come and clean the room at all in the four days so I will not be staying at our place ever again and should have a chat with them regarding on it

Pros. Comfortable room with a shower over the bath. Good value for money. Cons. The reception is not manned or contactable if you need assistance. The main and one of the side lights did not work. There is no tea or coffee making facilities at all.

It seems more like a hostel for the homeless than a hotel. The smell outside the room was awful and people playing their TVs long into the night (3 or 4 am). I will never go back.

We arrived and no one was at the reception after 10 minutes he appeared and we choose a ground floor room which we had to go the house next door and put a code into a outside door which was a nightmare . On entering our room we were greeted with a old outdated room which was freezing , it’s was so small the bathroom looked like it had been updated but again was freezing cold. It had a kettle but no cups or tea or coffee , we asked about these and he turn on the heating and said we needed to wait 10 mins we waited and went for a walk , on our return room still freezing we handed back our keys with still nobody on reception anyone could have taken the keys and stayed in our room . A terrible place , dirty , cold and restaurant is closed because of Covid even though the restrictions are lifted everywhere else . Avoid at all costs

Need cutleries and cup no hair dryer as well, but overall is nice

A reasonable stay. The comfort was not worth the venue price, I did not encounter staff at any point in my three day trip. I was just given a a main door code, like a guest house. I was given a kettle, however no facilities for hot drink.

This is a very budget hotel. My employee only stayed one night in 4 and booked in elsewhere as it was dirty and smelly

Stayed here many times before and on a previous occasion I was double booked. I was assured by the manager that I wasn't double charged. Then when I checked banking later that night I found I had been charged for 2 rooms. I did not see staff at all the rest of my stay due to working. I called and their number was inactive. I decided to go through ********** and they eventually managed to get hold of this hotel. The manager bare face lied and said that I had not mentioned it at all and must have used two rooms although I only had one key. They have refused refund or credit and have done me out of 205 pounds. Not only this but lying and doing everything in their power to ensure no refund was given. During the time I was waiting for resolution I even stayed there again as mistakes happen, I spoke to the male receptionist on the phone before check in as he called me off a personal number I informed him also of what happened previously and he said it was down to me to contact ********** again. Which I had done, but the manager stated I had not contacted them at all when on two instances I brought it up and tried to call and contact many other times. Stay away. The hotel isnt clean, isn't run well and the manager is dishonest. I won't stay again and will be taking legal action to recover payment.

The bed was comfortable. Wifi didn't work at the beginning, but after being reset by staff it was ok.