Hotels Near Hilliard Square Shopping Center in Hilliard

Overall not bad, but on the edge of Columbus

# praise# Location, adjacent to restaurant, soundproofing, bed comfort, room layout, room size satisfaction

This was a great stay for a great price. The only complaint that I have is that the housekeeping staff didn’t clean the room thoroughly before we checked in because I found an empty water bottle under the couch within an hour of our arrival. I Always prefer staying at Embassy Hotels because of the hot breakfast & evening reception. Of course because of COVID, there was only a grab & go breakfast plus the evening reception was nothing like the “pre-COVID” days. We were offered only 2 canned beers/piece plus a bag of chips. I understand why things are the way they are. I felt that this hotel was definitely on top of providing sanitation items like wipes at the elevators and hand sanitizer throughout the common areas. They tried to prevent families from gathering in common areas because they weren’t wearing masks but they still managed to do it. There were some very inconsiderate people there but that’s not a reflection on the hotel. I would definitely stay here again because the area was very quiet and the hotel was really nice.

Hotel was very clean. Customer Service was phenomenal. Will definitely stay again.

Arrived to the hotel just after midnight as I was just passing through and needed a place to crash. Paid $205 for one night ($150 deposit is included in this). Pretty sure this is expensive for this type of place but anyways I was exhausted. The from desk didn’t tell me when checkout was, if breakfast or coffee would be available. Nothing. Just took my info & money and sent me on my way. They placed me in room 119 which is on the first floor right next to a side door. Worst room ever! Every time someone came in or out of that door, you can hear and they were loud. The room across from me with their dog was loud and was running up the hall laughing as I was entering my room after midnight. Also the hallways light shines through the huge gap from the door. It was like an annoying night light (see pic). Let’s just say I didn’t get much sleep. The room is okay. Towels are rough. Certainly wasn’t worth the price I paid for a night.

The parking lot is quite large and the flowerbed at the door is very beautiful. The front desk is friendly and responsive. The gym is small. The room size is small, the sanitation is good, and the bed and pillow are more comfortable. Breakfast is similar to similar hotels and the fruit is changed daily. Good value for money, recommended stay.

The location very close to Ohio State University is the biggest advantage of this hotel. At the same time, the service quality and attitude of the front desk are also very good, and the check-in and check-out procedures are very simple. The facilities in the room are relatively complete, but the area is small. If you live alone, you can barely make do, but if you live with two or more people, the experience will be very bad.

We had a work conference here over the weekend, so no choice in where we stay as there was a block rate for rooms. From pictures it looked like it was going to be a very nice stay in a good location close to Polaris. Parking is very slim here when there are multiple conferences going on and we had to park in the overflow lot several times. When we checked in the clerk was very friendly and we had no issues. We had a King Suite w/ Sofa Sleeper Room. The room was average at best, the carpet didn't look like it had been swept with crumbs and such on it. The bed was hard as a rock with lumpy pillows (probably the worst 3 nights of sleep I have had in a long time). The A/C/Heater is so loud its like an airplane coming into land and woke us up every single time it kicked on. It was so bad the 3rd night we slept with it completely shut off. The bathroom was very small and I had no hot water when showering for the 3 days I was here. I feel like they dont have a large enough water heating system to properly supply hot water when the hotel is at capacity which it was this weekend. The water pressure was also weak and hard to rinse the soap of your hair or body. It is not ideal on how the bathroom is set up either as I needed to be up early for my conference daily while my family was trying to sleep. There is no door in the sink area so you have to blind the rest of the room to get ready, there is only a small pocket door that closes for the shower and toilet. Poor design if you're traveling with others. The conference facilty is across from the hotel section and you have to walk outside to get there. There were multiple conferences going on and we were in the rear portion, the conference area is clean and well maintained. The chairs were extremely uncomfortable and we had no tables which made for two days of classroom learning pretty miserable, not sure if the hotel it to blame or our organization on this one, but other rooms appeared to have nicer chairs and table set up. The food that was served for the conference was excellent quality and there were always cold and hot drinks available which was very nice. The Bar area was huge and poured good drinks, the worst part again is it is not connected to the hotel and you do have to walk outside to get there. The Fitness Center was great and had everything you could need for a hotel gym, treadmills, bikes, elliptical, water machine, towels etc. Overall I would not choose to stay here for a trip unless it was necessary for the conference as the hotel room quality was not up to par.

This one made me have the urge to say a few words, the purpose is to let everyone avoid pitfalls. I feel that the hotel spends all the money on the lobby, I don’t even want to take pictures of the bathroom, it’s too small, please forgive us ordinary people who don’t understand the concept and purpose of the design. We were given a room connected to the next door. We opened the door here and made sure the room next door was closed. It would be embarrassing if it happened! The price of 18XX, but even a 500ml bottle of water has to be charged an additional $2. I don’t deserve it. Fortunately, I brought my own water and put it together for a photo to commemorate stepping on thunder! But what is consoling is that the steakhouse Eddie Merlot's opposite is worth trying. The taste of steak and other meals is really amazing!