A25 Hotel - 29 Bui Thi Xuan Reviews

The location is perfect but very noisy by your neighborhood.

Friendly and helpful staff, safe environment. Recommend this hotel

We were in this hotel 5 years ago, the name and owner were different, now it is the A 25 hotel chain, the equipment, of course, has become modern, cool plasma, new air conditioning, modern furniture. But the service suffered. Previously, we would come in after a walk, they would recognize us, say hello, now all the visitors are faceless, the kitchen is a mess, there are only 4-5 courses of coffee, either no coffee or cold, and before they even made real live yoghurts, my wife really liked them. Let's go to the stream!

Delicious food, clean room. Thank you Ngoc Duy and the security staff for their enthusiastic support.

Aside from everything else, the soundproofing is really bad. I can hear everything from the room next door and the hallway, so it feels like I live in the same house. Please take note if you are sensitive.

The environment is pretty good

Good size rooms and well laid out, we got a junior suite and it had a both room at either ends, good breakfast and good position in District 1 which is really the centre of Ho Chi Mihn City not far from anything you need to do and a helpful tourist advisor.

Two weeks in Vietnam and this was by far the worst experience we had. We arrived late at night and the receptionist told us that we had no reservation (even though our agency had reserved it for us and we had the receipt) and the hotel was fully booked. After some negotiation, an available room magically appeared, but not so magically it was awful. Water was leaking from the ceiling at the bathroom, which btw was full of mold. The room was full in small insects, which we could feel them in our bed and in combination with the noise coming from outside, we were kept up all night. After complaints and with the intervention of our agency they upgraded us to a suite, which was decent. When proceeding to the checkout they charged us for 4 bottles of water (2 from each room), even though everywhere we have stayed before they were included in the price of the room. Lastly, the woman at the reception was really rude. We asked if we could pay with euros and she agreed, but forgot to mention that she would keep a 10% commission !! When telling her this is unacceptable, she just threw the money on our face and told us to go change them elsewhere. The only positive I can say about this hotel is that the young man working at the door was really kind and cheerful. There are far superior places in HCMC. Don’t waste your time and your money there.