Ho Chi Minh City: 1927 hotels found

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Top rated hotels in Ho Chi Minh City

Renaissance Riverside Hotel Saigon

Renaissance Riverside Hotel Saigon

4.3/5134 Reviews
Nguyen Hue Walking Street
The facilities are good. The staff are very polite and provide very good services. However, I booked two rooms for my family and I have explicitly wrote in my request to have two rooms connected to each other when I booked the room in trip.com. However, when I checked in , the hotel provided two rooms which is not close to each other. My comment to trip.com is that I saw river view for R-club class room in pictures showing in trip.com web site and so I booked the R-club room even the price for the room is higher. However, when I checked in, the counter staff told me that the room I booked is city view only. I really felt unhappy. I wrote to trip.com of my concerned, the reply from trip.com was said that they referred my request to the hotel only and in fact, trip.com did not do anything to fight for me of my requests. Finally, the hotel was only agreed to change one room for us so as to make two room connected.

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