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Paradise Saigon Boutique Hotel & Spa
4.3/5121 Reviews

Paradise Saigon Boutique Hotel & Spa

Ho Chi Minh City Centre Ho Chi Minh City|0.19km from SATHA TOURS
Unfortunately I read the reviews on Booking.com and didn’t check my trusted trip advisor like I usually do, We have been traveling since the beginning of January through, Thailand, Cambodia and now Vietnam and it’s not our first trip to these countries, it is however the first time styles, standards and service have been extremely disappointing. We arrived at this hotel around 15:55 with a check in time of 14:00. I had already informed them of our time of arrival and they had replied confirming it. On arrival Reception staff stated room wasn’t ready because of late checkout, I asked them for another room to which they completely ignored me so I asked for the manager. I told her I wasn’t happy paying for someone else’s late checkout and to arrange another room regardless of whether it was an upgrade of just a basic room as I had looked on booking.com and there were plenty of room, she said we will clean it as quickly as we can, 30 minutes later and 3 cleaning staff seen leaving the room it was ready. Totally unacceptable. Positives- Excellent cleaning staff and porters. Comfortable bed Television with English channels Good quiet air-con Safety deposit box a good size and actually screwed down which is quite a novelty in Asia. Very well located for the main sites in Saigon. Negatives- Rude an inexperienced management and reception staff. Steep steps leading in to the hotel One lift for the whole 12 floors which was full on numerous occasions, if that goes out of service it’s a long walk down. Room very tired especially in the bathroom. It actually felt like you were sleeping in an office with the style of the wardrobes. Very inventive photos, the pool is nothing more than a plunge pool with 4 sun loungers but in online publicity photos it looks massive. The sky bar happy hour was far from it, buy 2 get 1 free, we only paid for 4 half pints at a cost of £15.60 and the 2 free after a barrel change were undrinkable (I even changed the barrel for the 2 guys working as they didn’t know how to). No table service until you went up to the bar and ordered your drinks. Breakfast was cold and tasteless, you had to ask the staff for tea/coffee, at no time were we offered these or any form of eggs, the whole area was nothing more than a shambles run by very inexperienced staff. I must say they tried their best and the lack of service and standards is completely down to bad management. I didn’t use any of the other services they offered so I can’t comment on those. Being retired Publicans and restaurant owners we go through the hotel channel first to try and rectify any bad feedback and when it falls on deaf ears then to comment on here is truly justifiable.
A&EM Art Hotel
4.3/572 Reviews

A&EM Art Hotel

Ho Chi Minh City Centre Ho Chi Minh City|0.22km from SATHA TOURS
We had a very mixed experience at A & Em Art Hotel with my family. While the hotel itself is clean, rooms nice and big (we had deluxe), and location superb, the hotel has also its' disadvantages - the staff being the biggest of them. During our three night stay we met with several staff members and almost all of them seemed to be very indifferent if not straight up rude toward us. Not all, but most of them. We had one male receptionist and a bell boy who were very friendly and attentive. Another complaint goes to breakfast. How can it be possible that when a place serves breakfast until 10am they are run out of food at 9am!? We didn't get any pho soup and even the coffee had ran out. And the staff did absolutely nothing but said that that's how it is. A big group that had come in is not an explanation, they should know about their guests. Another explanation was guests from the hotel across the street. That doesn't fly either since it's part of the same group (A & Em Corner Hotel). I usually don't care that much about hotel breakfast but this time we were travelling with my wife and our 1y11m daughter and having no breakfast really made our life more difficult. Pros - clean hotel - nice and clean rooms with complimentary water bottles for each day - excellent location Cons - breakfast, should probably go at 6am to receive any - staff and their attitude (excluding one bell boy, one receptionist, and the cleaners)

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Top rated hotels in Ho Chi Minh City

Searching for hotels near SATHA TOURS? Compare room rates and reviews to find your ideal stay.
Alagon D'antique Hotel & Spa
4.4/5194 Reviews
Ho Chi Minh City Centre
The locations of the Hotel is good , just a few minutes away from few attractions in the city. Is not a new style Hotel, so don]t expect much from the room, anyway was good enough to stay a couple of nights. The facilities are nice , Roof top swimming pool , a very nice Spa with great service. By foot you have many things around the the hotel , restaurants , coffees shops , shopping malls ,...... Breakfast was good with a nice selection and good variety offered.
Ha Trang Hotel  Ho Chi Minh
3/50 Reviews
Ho Chi Minh City Centre
When i heard of the closing , i really felt sad. Strategically located i had stayed there many times since i moved to Saigon in 2018. I would like to say thank you to Linda’s parents, both husband and wife really managed the hotel well over the years. I also want to thank them for taking care of my needs whenever I stayed there. The time I stayed there, the security assisted me in anything I needed be it lights, TV, remote control Whatever I needed basically. I will miss this place and the friendships the contacts i had with people.
9 Hostel and Suites
4.2/59 Reviews
Ho Chi Minh City Centre
I booked a dorm for 1 night because 9 hostels and bars next to Bui Thi Xuan full dorm for men, I stayed quite a lot and I think it could be the same but different, same same but different. Toilet dorm is not clean, specifically, it feels like not cleaned regularly, Dorm does not have blankets, must cover something like a big and old towel. As for the service:), when I came to check in, the receptionist was listening to the phone, there was no sign to acknowledge the guest and still kept listening, more fun than next to another employee is also quite affordable, we use eye language a lot to Underwater understand, ah, I'm waiting. Then when I borrowed my belongings, BUT, it feels like I'll take it and don't return it, force me to deposit without deposit, keep the cccd, who has the right to keep your cccd, You have to copy and return the main copy to the guest. I asked some extra services, no and did not intend to support guests. Actually, I think you can do better, just haven't trained cskh skills, Because it has been 2023 but still doing such a service is quite sad and disappointing, because the 9 hostels and bar btx they do a lot better, especially a male receptionist there is extremely professional. Will come back or that warehouse, hmm...
Amory Apartment Hotel
4/5103 Reviews
Ho Chi Minh City Centre
Excellent stay . The staff were friendly and helpful . The room was spacious clean and quiet . The bed very comfortable . The facilities were great with a full sized fridge , microwave oven , hob and sink .
Sen Sai Gon Hotel - Ben Thanh Market
3.6/58 Reviews
Ho Chi Minh City Centre
Recommended to talk to locals and receive friends at 100 percent local hotels. It's okay to be satisfied with a day's snow even though it's dirty and noisy with cheap taste. The front is right in the park, so hundreds of thousands of motorcycles are noisy all night, but it's worth remembering. The cuteness that I'm trying to kindly do something is worth seeing. English is only basic. - Nothing to do because I'm angry because I'm trying to do something even if the level service to meet foreigners is not perfect. Just just stay. If you smell a cigarette and move the room twice or three times, you will find a room that doesn't smell. The quilt is stained and not clean, but it's not enough to sleep. Much better than the dead kids who don't know how to fly around the man **** to the woman who eats expensive money.
Acnos Hotel
4.1/520 Reviews
Ho Chi Minh City Centre
Everything is good except their wooden bed has sharp corners that jut out. Me & my husband gotten scratched bleed while we walked near the bed. We Feedback to the conceige they didn't apologise and try to brush it off. Door man smiles but not the conceige personnel

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