Customs House Hotel

Our first time in Tasmania and Hobart and we were delighted to find out how central Customs House Waterfront Hotel is. The hotel has its own restaurant but is so conveniently located for the bars and restaurants around Hobart. We arrived and were looking forward to a stay in a pub with history. They were kind enough to upgrade us from our original room choice (standard room with a harbour view) to some level of suite. We wandered though the corridor and when we first walked in it was pitch black and there were two single beds with a towel on each - I wasn't immediately clear on the upgrade! Then we turned the light on and spotted the staircase. Upstairs was a big bed and huge space decorated really nicely. There was a sofa with a TV on the wall, and by the bed there was a second TV. There were sliding patio doors out to a good size balcony with chairs and table. Sadly the weather wasn't great all the time we were there to use it, but the harbour views were amazing and watching the world go by was relaxing. Bathroom was pretty standard, considering how impressive the rest of the space was. The bed was so comfortable and really made it easy to have a lovely sleep. The twin beds downstairs would be ideal if you had children with you. We had breakfast included and it was a really good breakfast. I'm fussy with breakfast, but there were several options I really liked including the avocado on toast and waffles with berries. They make you one 'fancy' coffee in with the price, but you can have unlimited instant coffee, tea or juice. This does mean getting your Nescafe sachet, using a pot of hot water and mixing yourself in little cups.

Great location & greeting by receptionist on arrival. Enjoyed sitting outside under heater with a glass of wine overlooking harbour. Thank you Shay for tentative restaurant service. Having breakfast included in our stay was a bonus. Great staff in hotel & restaurant. Will definitely return.

located close to waterfront, Salamanca. Good places close by for dining.

In such a good position enjoyed our stay here

Great location. Has character being the old customs house. Convenient and good views.

Great spot right opposite ferry for the Mona. Breakfast was excellent. Would stay again

This is a lovely hotel and we thoroughly enjoyed our stay. We also stayed at Hadleys prior which was reserved and formal with average service whereas this is family, friendly and has exceptional service. The standard rooms are excellent value when ordered direct - room 19 was a beauty with exceptional light and views.

Ideally located on the waterfront near Salamanca. Good food and friendly staff.

We patronised the restaurant/hotel. Can only give top marks. A wonderful experience. Our server, Josh, a wonderful young man, made us feel that we were the most important in the restaurant. The meal was excellent, well prepared, expertly cooked & well presented. Could not fault anything about the dining experience. Did I mention Josh & how he tendered our table. Well done. Big thumbs up.