Anonymous User
June 18, 2024
I was very disappointed with my stay at Times Square Edition Hotel in New York, mainly reflected in the following aspects:
1. Very small room:
The photos I saw when booking were very different from the actual situation. The room was small and there was almost no room for movement. For the price, the room size was too small, which made people feel depressed and uncomfortable.
2. Average service attitude:
The service attitude of the hotel staff was only average, lacking the due enthusiasm and professionalism. When checking in, the front desk staff seemed indifferent and did not give the due welcome and care.
3. Poor facilities:
The hotel facilities are quite ordinary and not at all the level of luxury hotels. The gym equipment is old and the cleanliness of the public areas is not satisfactory, which gives people a very uncomfortable feeling.
4. Poor sound insulation:
The sound insulation of the room is very poor, and you can almost hear the conversation in the next room and the noise in the corridor. The night rest was seriously disturbed and it was impossible to get a good sleep.
Overall, this stay was very disappointing and did not meet the expected standards. I hope the hotel can improve these issues to provide better service and accommodation experience for future guests.
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