Hotel Müller Reviews

We hope stay next time

Nice hotel located in between two castles with big rooms, very good beds and friendly staff.

The location is very good. It is a must-go to Old Swan Castle and Neuschwanstein Castle. It is very convenient. The hotel is friendly to drivers because it has its own parking lot. Parking is free. This is the only hotel with free parking among all the hotels I have visited. The hotel should be an old building. It looks charming. The room facilities are relatively old, but the bed is very comfortable and clean. There is also a restaurant in the hotel, but we went there in the off-season, so there were not many tourists. In addition, there were probably not many people staying in Neuschwanstein Castle at night, so it was not very lively here at night and people got off work early. Breakfast was in a glass room with a view of Neuschwanstein Castle, which was a very good experience.

I originally booked the Hotel Ludwig, but two days before check-in, I was notified by email that I could not check in due to heavy snow and construction, so I cancelled the order. I also recommended this hotel, so I booked it immediately. We arrived in Fussen late that day. It was already 8 o'clock when we arrived at the train station. The last bus to the hotel was gone. When we took a taxi, the driver contacted the hotel directly on the way to remind the hotel to check us in. It was thoughtful. The hotel is in a great location. It is right outside the carriage station of Upper Neuschwanstein Castle. It was also the only local restaurant open for lunch when we went there, so lunch was full. Fortunately, Chinese people are used to eating early. After we finished eating, we found a long line outside. The service was very good. They even lent us an umbrella. The room was also very clean and tidy. The only thing I didn't like was that the king-size bed room was two small beds put together. But it seems that this is the case in Europe?

The location is very convenient. Hohenschwangau Castle and the museum are nearby, the carriage station is opposite, and there is a shuttle bus next to it. It is convenient to go everywhere. The breakfast in the restaurant is delicious and the scenery is good.

The location is very good. There is a carriage station downstairs and it is very convenient to go up the mountain. Check-in is also very simple. The front desk has prepared the room and keys in advance. We were given a room with a terrace. The terrace is very big. We can sit on the terrace and drink. Coffee, Swan Castle is right in front of you. If I go there next time, I think I will make a reservation.

The hotel is in a good location. It is only a few steps away from the Neuschwanstein Castle scenic area and takes a horse-drawn carriage. The breakfast is OK. There is only one WIFI signal in the room. Sometimes there is no signal for a long time. The China Mobile signal in the room is also weak. Very weak, almost no signal. The most unacceptable thing is that the waitress who works at breakfast has a bad attitude and treats Chinese tourists with discriminatory eyes and language. She bought tickets to scenic spots in the hotel and ran into trouble when paying. She used multiple people and different banks. The credit card payment failed, and the waiter shouted impatiently: I just want money, I just want money. Give me cash, I just want money. The card machine in your hotel can't swipe the card. It's not because there's something wrong with my card (I used the same card to buy a lot of gifts when I went to scenic spots. Other people's card machines are fine, but yours doesn't work. Should you review and reflect on it yourself? What?) How is it appropriate to jump up and down in front of guests? It's immodest. I originally planned to buy some gifts in the hotel supermarket, but when I remembered what happened in the morning, I became annoyed and went directly to other stores to buy items. I despise the Chinese. When I see a white person, I immediately put down what I was doing for me and greeted him with a smile. This is a rare behavior in the world... Angry!

The location is very good. You can call to pre-purchase tickets for Hoberschwanstein Castle and get discounts. It's very convenient to walk around. There are also several restaurants nearby. Parking is right next to the hotel and should be free.

The location is excellent, the horse station is just outside the door

The hotel is in the center of the town down from the Swan Castle. Parking is free. You need to ask the front desk for a parking permit, otherwise the car will be towed away. The room is not big, you can live in two large and one small, the toilet is small, pay attention to adjusting the water temperature when taking a bath. There is a smell in the room when the window is opened😆 I suspect it is because the downstairs is the horse post station going up the mountain. It's fine if the window is not opened. The mattress quality is not good, the WIFI signal is not good, and the breakfast is delicious.

Professionalism kindness of the staff characterize the hotel. Great location, good parking space

Nice room, great location

everything was good

Great service, fantastic view of Neuschwanstein Castle at breakfast. The restaurant area is also recommended, the dishes are very well prepared and tasty.