Sun Beach Inn

It is difficult to give a decent rating to a room that has cockroaches. It took 2 /12 days for management to have someone come in and spray and fill in the holes under the sinks where apparently the roaches were coming from. They offered us another room that was in no way comparable to the superior room we were in - it was more like a cave. They offered nothing else! It is their responsibility to provide us a clean room devoid of roaches. They didn't. Aside from this the TV only got reception for a few local stations. The person they sent to fix this acknowledged that there was nothing that could be done. We don't usually give bad reviews, but I think that when roaches are involved then this type of review is deserved. Also not being able to move us to a similar room or compensate us was not acceptable.

The room was not well kept and the bathroom had black mold growing. Very dirty !

My family and I wanted to spend our last 2 days in Florida at Hollywood Beach, this hotel came up looking like a great little spot, with great amenities and a morning breakfast. The staff were not rude, just rushed. The room itself was not well maintained, we had a 2 queen bed room. The fridge had no handle, bathroom floor was dirty, paint was significantly peeling of the door in the bathroom. The pools were full of floating hair and debris, so we did not use them. The "Breakfast" was aweful. You lines up to go into a little corner room ans they had over ripe Bananas, bagels, cream cheese and bread to make toast, there were the hard boiled eggs in cloudy water that looked deformed ans unedible. There were 2 toasters that everyone shared shared outsode and they had been cleaned in a long time. Only good this was it was right on the beach, so we only spent a little bit of time.to sleep in the hotel. We will not be going back to this hotel and would not recommend other to stay there.

Staff was not well trained. Did not activate the keys, we had to go back and forth under the rain to the main office three times. Personal was not polite. Breakfast was cold and not appealing. Check in lasted 45mins. Room was not clean, hair and dirt all over the floor.

The check in process is a joke… you get to the property and there is no way to check in! After circling the building I found a sign about 4x6 inches on the top of the building that in small print, says call this number to check in. Then you call and the front desk has attitude telling me that I have to walk one block to check in! That whole process was bad because the staff were rude and seemed miserable there!!! Then the room was worn down, dirty, beat up, hardly no light and felt unsafe. Beware this place!

Real review: so hollywood beach hotels own several properties including sun beach inn, its somewhat of a scam b/c thats why their rating is not impacted when they have several bad reviews! It’s annoying. You have to wait in a long line of people just to get your room key and it’s an OK place, repainted over old walls etc, fairly clean, except under beds! it does give you the cockroach feel so we put Oliver food in the fridge! You have to ask for dishes, etc. ahead of time even though there’s a kitchen. The beds were surprisingly comfortable and it was a quiet place and it’s near the beach! Staff were nice!

The office isn’t located on the premises. I knew that from 2 years ago but it was around the corner then. I went to the same place but it’s now the office for some other hotel. She said I needed to go another block up the street. Nothing there. So I called the phone number that ******* showed on my reservation and it went to the same place that told me to walk another block up the street. I thought I was being scammed but googled the hotel and got the right phone number who told me the address I needed to go to. They are the office for several hotels now (looks like a corporation took over all the hotels) so it was a bit of a wait to finally get someone. Kind of a long checkin only to be told the room wasn’t ready and to come back later. But I was a bit early so maybe it was my fault. Came back later and the replacement clerk couldn’t find the paperwork so another rather long checkin. Also, parking used to be free but now it’s $22. Not bad but there’s also now a $25 “resort fee.” So the listed $95 price ends up being $195 after hidden charges and taxes. Broken bottle in the parking lot, broken bathroom window latch so it won’t lock, no CBS or Fox so we had to watch in an overpriced bar ($60 for 5 beers and a glass of wine), table top is not attached to the base so any weight on one side flips it, no outlets on one side of the bed. Otherwise a clean, nice room. The towel origami was great.

You could see the beach from our window.. The broadwalk was maybe 30 yards. The area is very quiet. The room was nice and clean. Breakfast is included.