Best Western Plus Ft Lauderdale Hollywood Airport Hotel

Faulty elevator. Bed sheets and towels are looks like a rag, doesn’t look like white anymore. Phone is not working. Reception is not helpful enough. No water for the coffee. Noisy aircon. That’s all.

Got their checked in elevators never work got to the room was no fridge no coffee cup to make the coffee plus it had insect infestation not a good look looking to get back some of my money from spending two days walking 10 flights of stairs up and down every time I needed something no ice only on the ground floor. Wow..

Was nice but very slow and having when you need something

Had bugs

The room was no cleaned

Solid hotel

Left right after I checked in but it was very cheap in price. I guess you get what you pay for

Nice rooms that seem recently redone. Downside was there was no housekeeping at 8pm when we needed something.

Upon arrival our room had a strong musty odor. We asked if another room was available to move to that wouldn’t have the odor. The desk clerk gave us a hard time because we’d “used” the room. By used, we had used the bathroom after a long wait for the shuttle and ride to the hotel. The bed and everything else was untouched. On the second day of our stay, we utilized the shuttle to go to the airport to pick up a rental car with no issues. When we called for a ride back from the airport, after waiting an hour for the shuttle to arrive, we called to check the status. They claimed we never called, but my cellphone call log proves we did call. Finally arriving back to the hotel, after the driver had a sleeping woman wrapped in blankets in the front seat of the bus with him, the desk clerk said it wasn’t their problem, that they have a third party shuttle company and continued to accuse me of lying that I called to request the shuttle. Even if it is a third party, they represent the hotel and should be a concern of the hotel. We’re heading beck to FLL in February, 2024, and had hoped we’d have a good experience and stay at this hotel again, but after the way we were treated, I’ll never stay here again.