Seasons Hotel-Causeway Bay

Seasons Hotel-Causeway Bay Reviews

Seasons Hotel-Causeway Bay

Room D, 9/F, Haywood Mansion, No 57 Paterson Street, Causeway Bay, Hong Kong, ChinaView Hotel Details
Seasons Hotel-Causeway Bay
Seasons Hotel-Causeway BaySeasons Hotel-Causeway BaySeasons Hotel-Causeway Bay
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Seasons Hotel-Causeway Bay Guest Reviews

2.8/5
176 review
Verified reviews
Location3.1
Amenities2.5
Service2.9
Cleanliness2.7
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All reviews(176)
Positive reviews(117)
Reviews with photos/video(33)
Awesome stay(15)
Friendly owner(12)
Beds were average(10)
Easy to get around(10)
Close to metro(5)
Negative reviews(59)
Anonymous User
Single Bed Room
Stayed in Nov 2024
Solo travelers
7 review
2.2/5
Posted on Nov 17, 2024
Honestly it was the worst stay I ever had, I didn’t expect the room would be so small and dirty. I cannot even open my cabin-sized luggage. The toilet is a sharing toilet and very very dirty as well. The room door is hard to open and closed, it’s already broken. The air conditioner needs to be repaired as well, I was sleeping while sweating. Imagine sleeping in a very small humid room with broken air conditioner…. Oh never again. The only good point is its location. It’s very strategic in causeway bay area.
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and look forward to seeing you again.
Wahab
Single Bed Room
Stayed in Dec 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Great team and lovely staff clean and so calm
Pomski
Single Bed Room
Stayed in Aug 2024
Solo travelers
15 review
4.5/5
Great
Posted on Aug 24, 2024
I had a great stay, the hotel is at a convenient and busy shopping location at Causeway bay and the MTR station is just nearby, the room are small but cozy and i would definitely stay here again.
Anonymous User
Superior Double
Stayed in Jun 2024
Solo travelers
1 review
2.0/5
Posted on Jun 24, 2024
Front staff's service was good, but, They are not at the front desk, they are stay different building. so If I something need, I have to phone call them. And, I moved to another building due to full occupancy. The original building was very close to the station, but the new building was a just a little further away, and the area around the building was not safe, it was like a slum. The room is very small, mattress and air conditioner were dusty, and toilet was moldy. I have planned to stay several nights, but in the morning we booked another hotel. Sorry, I don't want to book again.
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and look forward to seeing you again.
Guest User
Double Bed Room
Stayed in Jan 2024
Couples
1 review
3.5/5
Posted on Jan 23, 2024
The place is not bad at all.. love the guy owner at the front desk seems so friendly and accommodating us properly 🫶🏻 will probably book this hotel again next time
Henna Cuaton
Triple Room
Stayed in Jul 2024
Travel with friends
3 review
3.5/5
Posted on Jul 12, 2024
Good and affordable. Will stay again next time. Thanks to the pinays there.
Michaela Jane
Superior Double
Stayed in Dec 2023
Travel with friends
90 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Had a great time staying here. Will definitely come back here!
Anonymous User
Double Bed Room
Stayed in Jun 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 10, 2024
we,re enjoy our trip with happy... thank you 🙏🙏 will be back here for our next!!
De Wet Jansen van Vuuren
Single Bed Room
Stayed in Jan 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Great , friendly staff, awesome location
Anonymous User
Double Bed Room
Stayed in Feb 2024
Solo travelers
2 review
3.7/5
Posted on Mar 19, 2024
Not bad for solo but probably won't recommend with travellers expecting more than just a place to sleep in
Eza Maira
Superior Twin
Stayed in Aug 2023
Business travelers
907 review
4.0/5
Very Good
Posted on Sep 15, 2023
Nice & clean room. Friendly staff. Fast check in.Great stay. Hotel was near mrt & restaurant. Easy to find food. Small room but ok for short stay.
Ninalai88
Double Bed Room
Stayed in Jan 2024
Booked for others
4 review
4.2/5
Very Good
Posted on Jan 29, 2024
The location is close to tourist attractions, convenient to travel, but the service is adequate.
Travel guru Mochi
Triple Room
Stayed in Dec 2023
Family
17 review
2.5/5
Posted on Dec 28, 2023
So I would say if you want some cheap place, normally I’d say it’s ok. But no. I won’t come back to stay again. The room in general is not bad. But the sink was just patched up. The fillers are still soft. Walls are paper thin. So if not for the price I paid for that night, I would say it’s not that bad, but for the price I paid. No, never again. If not for all the other hotels are horrendous in price that night I wouldn’t have book this place.
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
A.So
Superior Triple
Stayed in Sep 2023
Solo travelers
3 review
2.0/5
Posted on Oct 4, 2023
No more next time
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
wilma05
Superior Double
Stayed in Aug 2023
Family
1 review
1.2/5
Posted on Aug 16, 2023
Not good service.we almost booked one month ago before my family arrive here in hk.we always update about the room and our booking so that they will have a good place to stay.but suddenly when we get there the receptionist have many excuses that like he didnt know about our booking.and they want us to transfer to the other place of their hotel.for short the service is probably terrible..
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。