Fu Shing Wong Tao Hotel Reviews

Response from Property: You have to press the button at the back of the door in order to lock the door. You should ask the staff how to lock, not just complain here about the lock.

Response from Property: At the period you stayed, that was a busy month with an exhibition week. The price of us is little bit more than normal but it is still reasonable.

Response from Property: This window can be fully opened and closed, but the building is under maintenance at this time, and a scaffolding has been erected outside, so the window cannot be fully opened, but it can still be partially opened! The hair dryer is placed outside the room because guests often use the hair dryer inappropriately, resulting in a short circuit in the wires, causing the entire unit to be without power in the middle of the night. We are a licensed hotel in Hong Kong, and safety is the first priority! The guest's check-out time is before 11 a.m., and the front desk calls for a room at 10:40 a.m. Isn't this normal? After the guests check out, the cleaning lady will clean up and the next batch of guests will check in immediately! The luggage fee is HKD 50 per piece and you can store your luggage until 9pm. If you check in early on the same day, you can store your luggage for free. Hong Kong is a narrow place. 20 rooms can be stored for free after check-out. If you check in early on the same day, you can be stored for free. Where does the space come from? Our hotel does not have an elevator on the second floor. Some rooms are on the third floor. If guests don’t want to go up to the third floor, they can definitely request to stay on the second floor!

Response from Property: Our front desk is open 24 hours a day. Your order was placed in February, but no one reported anything like this to the front desk in February! Moreover, we have not seen a bat in the busy city for more than 20 years since its opening! Did the guest refer to the other company as us?

Response from Property: Thank you for visiting us~ I hope you will support me next time!

Response from Property: It is mentioned online that there is no escalator in the building. And also, the space in Hong Kong is small. I believed this is known worldwide even you live in 5 stars hotels. If customer wants 5 stars service and room facilities, please not to choose licensed hostels. What you pay what you get. Thank you!

Response from Property: Thank you for your support ~ I hope to visit again!

Response from Property: Regarding the hair dryer, the number of times the hair dryer is hung in the room is broken too frequently, and there is also a problem of short circuit of the electric line, because some guests use it to blow clothes, underwear, shoes, socks, etc... there are no surprises.

Response from Property: Thank you for your support! Hope to visit next time!

Response from Property: It is stated online that you must check out before 11 a.m., and I believe Auntie Ya will also remind you when you check in, otherwise there will be a surcharge. If the guest is overdue for one minute, I believe Auntie at the front desk will never rush her in such a hurry! As for the guest who said that his mobile phone was out of battery and he was not allowed to charge it, why didn't he charge it all night and wait until he checked out? I believe this is a personal issue for the customer! We specially hired people to come back to clean some of the rooms. After the cleaning was done, the cleaning lady left. If the guest does not check out on time, it is very reasonable for the cleaning lady to charge the extra fee to the guest. I hope the guest understands and promptly Understand that labor in Hong Kong is expensive, and it is impossible for customers to only think about themselves and ignore the regulations of various villages. Each place also has different rules! The deposit of 200 is just a deposit and will be refunded when you check out!

Response from Property: Hong Kong is a small place with a lot of people, so it is inevitable to be noisy in the busy city, but if the guests lock the windows, it will be much quieter!

Response from Property: Guests can read past reviews. Generally, guests think our rooms are clean and hygienic! As for the air-conditioning remote control, it is indeed not installed in the room, because we have lost countless remote controls. If the guest feels that it is too hot or too cold, he can ask our front desk to adjust it. Regarding the poor reception of the TV, he should report it on the spot. Every facility in our room also has It works, but I am writing here now that we cannot make immediate improvements because no customers have complained before!