Residence Inn Hotels in Horsham

On the plus side, Our hotel was pretty close to our destination. However, We didn’t have a tv remote in our room. The lobby smelled like someone was smoking in it and our room smelled like hippie stoners baked it out for a week. Also, our blanket had a hole in it like someone burnt it with a cigarette. Other than the smells and the hole everything else seemed clean.

The front desk Woman was extremely nice and very helpful, the queen suite with a bedroom was really nice. Like a small apartment, very surprised still how big it was. It dod need a good wipe down sum sticky stuff on counters and dressers but other than that i REALLY likes the place and front desk people. Definitely will be returning there soon.

Very quiet! Was on the first floor far from the lobby. Bed was a little firmer than I like. Room showed its age but was clean. There are a number of restaurants within a mile or so and a Walmart not too far either. Breakfast is grab & go.

Cool man

When you stay at MainStay Suites Horsham - Philadelphia in Horsham, you'll be in the suburbs, within a 5-minute drive of Speed Raceway and Wings of Freedom Aviation Museum. This hotel is 11.9 mi (19.2 km) from Parx Casino and Racetrack and 3.1 mi (5 km) from Willow Grove Park Mall.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Stay in one of 81 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.

The girl working the front desk seemed young and inexperienced and from my understanding they were aware of wedding afterparties as several bride and grooms staying on property meant multiple wedding guests staying as well overnight after their respective wedding receptions were held nearby on a Saturday night, thus giving the hotel many bookings as rooms were blocked out for their out-of-town guests to which I was one. I am unsure if permission was granted or not to be fair but seeing that all the wedding parties from different weddings staying at the hotel all seemed to have the same plan to hang out in the lobby afterwards I would have to assume at the very least the property and the person working the front desk should have been prepared knowing they booked several separate weddings on the same night. In my opinion, they did not possess the experience to handle it professionally. Instead everyone was yelled at, the front desk girl was on the verge of tears and we were all told to go to our rooms as if we were being punished like a child and even at one point she threatened with the police being called as she threw a fit. If it was too loud in the lobby I still don't understand how telling people to go to their rooms closer to other guests would solve the noise issue or even as we were told to go freeze outside by the firepits the loudness would still carry to other guests' windows outside. I don't know what the solution is going forward, perhaps offering a separate room off of the lobby area may be viable, but I know our bride was very annoyed by it all and I would never book this chain if I was having out of town guests or to give a good amount of business to be treated like that for my wedding night. It was very unprofessionally handled and took what should have ended as an amazing celebration of love and union and friendship as people just instead left upset and brides were sent outside to freeze. The firepits offered very little warmth and since it was also very windy could have also caused a fire with people getting too close to try and warm up.

A friend booked this hotel stay. One of the worst hotels I stayed in. Initially we were very surprised at the dilapidated condition of the property itself (in comparison to the price rate). As we decided to make the best of the situation for our 2 days stay we were more disappointed by the room and service. The room was gloomy/no curtains/barely clean. Our bathroom bathtub water drain did not empty properly. We had to call the front desk. The same person that checked us in came to empty the drain. Apparently, they have no staff to accommodate guests. She was very fake and pretentious with excuses. Don't bother with the morning breakfast as they only serve artificial processed wrapped food items. The next day we were out all day to return to a room that had never been cleaned by housekeeping. Again, we called the front desk to complain and were met with the same pretentious fake front desk person; trying to dismiss the problem regarding the lack of service. We were told ”housekeeping” forgot to clean. We said this was unacceptable. We were met with the excuse that housekeeping had already left for the day. Obviously, a lie since they probably have NO staff. We were told someone would bring clean towels and linens to the room. It seems like the rooms are only re-arranged when a guest arrive to give an appearance of cleanliness. I didn't appreciate the performative fake behavior of the front desk lady regarding this matter. Bottom line one of the worst hotels I have stayed in. Choose better.