Guest User
October 7, 2023
1. Cleanliness and neatness: the hotel is commendably clean and well-maintained. 2. Restaurant experience: the restaurant provided a good dining experience
3. Unfortunately, my experience with the hotel's service was subpar. Despite paying a premium of 6000+ rupees for a one-day stay, the ac in my room was malfunctioning. I reported the issue to the reception twice, and each time, they sent someone to fix it. However, within minutes, the ac stopped working again. On my third attempt, i was assured that someone would come within 15 minutes, but no one showed up. Consequently, we spent the entire night without air conditioning. Upon checkout, i raised the issue again, but the receptionist remained silent, offering no explanation or apology. Recommendation: i strongly advise against booking this hotel. In comparison, hum i international offers superior service, is more affordable, and provides a much better experience.