Find Spartanburg Hotels With Hot Tub

This used to be the nicest hotel in town and now it is barely what I would consider a 3 star hotel on a good day. The check-in experience was painfully slow and lacked any sense of welcoming. Upon arriving in our room, we discovered only 1 set of towels, no bath mat or hand soap, only 3 pillows on one bed while the other had 4 and only 1 pack of coffee and it was decaf. I tried calling AYS 3 times letting it ring for 20 times each and then finally resorted to using my cell to call the hotel and I finally got an answer. In addition to asking for additional towels and coffee, I asked for a luggage rack as there was not one in the room to which the agent (same one that checked me in) said they were located at the front door. When I explained what a luggage rack was (vs a luggage cart), he said the hotel did not have them. The room itself is very tired and in need of refurbishing as well as repair. Torn wallpaper, broken shade pulls, breaks in the tile are just a few issues. Dusting also sees to be non-existing as well as there was at least an inch on the air and vent returns. Prior to arrival, I received an email from the front office manager indicating “we are in the process of returning to normal operations”. Seriously other hotels are back to operating as they were pre-Covid, not sure you can keep milking the Covid excuse for what truly appears to be lack of care. Mr. Marriott Sr would turn in his grave if he set foot in this hotel. Sadly since Mr. Marriott Jr stepped down and the company acquired Starwood, the quality of product and service at Marriott worldwide has been on a downward spiral and this hotel is leading the way.

This was my second experience with this hotel, the first experience wasn’t quite bad. However this experience was a total nightmare! The night shift staff was very helpful and patient. Given the fact that the site was under construction I was able to overlook the never cleaned room and dead bugs in the sink. I was thankful and comfortable until I had to deal with the late and irresponsible management from day shift. First I was told that I would be charged $28 of my $100 deposit for leaving my room a couple of minutes late, but when I collected all of my gathering a I was then told I couldn’t receive any of my deposit back because I had brought damage to the property. My observation she is a unfit and lazy worker that just got over during this holiday season. I still thanked her for her half done and unpleasant services as pushed me towards the exit of the building and threatened to call authorities. I would’ve accepted a portion of the deposit being charged but losing the whole thing that wasn’t worth the service from the beginning is just ridiculous! This particular hotel will never receive my y my service ever again!

Without notice me and my 6 children ended up in a hotel for several nights. At the best western in spartanburg on asheville highway . I cannot thank the staff enough for their excellent customer service. They were extremely polite to my children, understanding and the Day manager even took it upon herself to mind my children a few time which is something we just don't get anymore these days. During probably the roughest times in our lives. I couldn't be more grateful for your hospitality and your genuine kindness. The night attendant was super welcoming understanding and friendly as I tried to check in in a messy hurry. Breakfast was our most trying time and i'd like to give a special. Thank you so the ladies in the kitchen for keeping up with my three hungry boys and three hungry girls.

還不錯啦 人員挺友好

Pre reserved for cross country trip to a funeral. The manager was ‘the only person working at 4pm’, front desk, cleaning rooms, laundry’ etc. She stayed there all night working. I won’t stay there again because the shower didn’t work and had no hot water. I can’t say enough about the manager’s work ethic. She needs a raise.

This motel is the in a rough location and you need to drive around if you want to have a seat down meal. A lot of people walking around the property that seemed to be out of place , nota guest of the motel and we were woken up throughout the night with auto alarms going off. The bed was clean and super soft. Other than a hint of smoke the room was ok but I believe the smoke was from 2 doors down from our room was a person smoking outside. While we were at Cracker Barrel I got some room refresher to help the smell.

On my drive north from Atlanta, this was as far as I wanted to go on the first day, and it was a great stop. I wasn't there in time to shop at the outlets, but they are super close. There are lots of restaurants at the next exit, though construction makes it hard to get there----but the hotel desk clerk told me about another way to get there, using local roads. I recommend Daddy Joe's Beach House BBQ and Grill. You can also buy fabulous SC peaches and other produce at Abbott's or Strawberry Hill right next tot the hotel. My room was clean and comfortable, and I had an excellent night's sleep. Two reasons for Very Good instead of Excellent: the towel rack was hanging and not usable, because of a missing bracket. The front desk clerk said that it had been reported to maintenance. And the pen on the table broke into two pieces when I removed the cap....strange.