Thompson Houston, Part of Hyatt

The Thompson is an incredible property and my driver Charles was the best! Highly recommend. They truly know how to make you feel VIP, hands down. If you are ever in Houston, the Thompson is the only place to be! I have to write 200 characters so yeah!

I just want to give a big shout out to the morning concierge that help bring our bags up and then the all of the front desk and other concierge were just super friendly. What an amazing, beautiful stay. Even though the hotel was still a little bit under construction and the pool wasn't available. Still had one of the most magnificent time staying there in the corner suite. And the bartender made us some of the best drinks we've ever had! Everybody working on Sunday and Monday the 10th and 11th. Deserve a huge pay raise!. Once than the hotel is completed, I'll be definitely coming back and staying.

This is my first time treating myself to a realllly nice hotel and when I say they didn’t disappoint.. this was a great experience. Extra clean, smelled great, lots of amenities, friendly staff, easy check in & out process. The bathrooms were so luxurious I spent most of my time in there. Obsessed is an understatement.

Property not finished no pool or allowed in outdoor area. Poor management. Regular staff helpful but lacked consistency of more seasoned staff. This facility should not be taking guests money and ruining vacations until its is fully ready to offer a service

Beautiful and clean

This was our first time visiting Houston. We were a little nervous but as soon as we arrived at the hotel, all the nervousness vanished. We stayed here for 3 nights and the entire staff were spectacular. Also, the hotel was very clean, comfortable, and eco-friendly. I prefer hotels with a detachable shower head, so I truly enjoyed the shower experience. 0 complaints! =)

It was mainly the beds that were unsatisfactory.. They were firm and not soft at all. Also I will re-rate after all the amenities are fully open.

Fantastic stay can’t wait to return

It brings me immense joy to pen down my thoughts about the remarkable Thompson Houston, by Hyatt. Allow me to recount my experience from the moment I arrived. Welcomed by the gracious Omar and Eduardo, I was immediately guided to valet parking where their warm smiles and genuine dedication to their roles were evident. Eduardo accompanied me as I exited parking, assisting with my luggage and escorting me to the seventh floor. It was there that I had the pleasure of meeting Mary, whom I had previously spoken with over the phone. Words cannot express my gratitude for her exceptional service and warm demeanor. Meeting her in person, her infectious energy and radiant smile left a lasting impression. Throughout my stay, the hotel consistently delivered exceptional service, from the front desk to every corner. The journey to my room was met with awe-inspiring decor and breathtaking views. Stepping into the shower, the soft water and luxurious amenities made me feel right at home. Every detail, from the plush towels to the welcoming scent of the toiletries, spoke of the hotel's commi**ent to excellence. Venturing into the spa, I was greeted by Maggie, whose kindness resonated even from afar during our phone booking. Nadine, my spa provider, provided an unparalleled experience, leaving me feeling pampered and rejuvenated. Breanna's warm hospitality and genuine empathy made for delightful conversations, adding to the memorable experience. On subsequent visits to the spa, I had