Houston Marriott South at Hobby Airport

Very good experience and the staff and food and cocktails in particular were excellent

Enjoyed my stay

Bed were a bit too soft for my liking but room was clean. Elevator walls and door definitely can use a wipe down. Otherwise, staff was friendly and no problems.

Amazing stay very affordable and easy to access I-45 going to Galveston

Great hotel!! I love it.

I love the indoor lobby/ balcony layout. The food is good and lounge area is very inviting and laidback. It's a very nice hotel.

So my sister and I stayed at this location in April 2024. She booked the rooms as she is an Elite member and we got two adjoining King rooms. I got to the hotel and found that it is the type of hotel where the hallway is open so you can see down into the lobby and they have a glass elevator. That is something I should have paid attention to and looked at further pictures of the hotel. I never would have stayed there as I dont like heights. My fault not the hotels. We go to the rooms and they were very nice. Nice modern bathroom, everything seemed clean and comfortable. We put some stuff away and went to have lunch with relatives. While we were away my sister telephoned the hotel, explained the situation on my not wanting to be on that high of a floor and they moved us to the third floor when we got back. That is when things started to change. My tv had the cable unplugged and I could not get it plugged in so they sent someone up right away to fix it. That was fine but my sister's phone was not working and they said they would send someone to repair it and never did. It was incredibly cold so we mentioned it leaving for the evening and they said they would send someone up. When we got back it had gone from incredibly cold to hot and the phone still did not work. I was able to sleep most of the night and we were busy the next day so didnt mention it. Before we left for the day we had the breakfast buffet and we enjoyed it and the female server we had who was very nice and in fact we had her all three days and hated to tell her goodbye. We came back late in the evening to a still hot room but again since they had moved us I thought I could sleep again through the night but I woke up at least twice as it was too hot. The next morning I got up and my sister told me she had ants on her counter. We stopped by the desk on the way out and told them about the heat and the ants. When we returned that evening both rooms had been cooled down however she discovered ants on the bed she had been using . They were gone from the counter and now were in the bed. She went down to the desk and they informed her they could move her to a room around the corner from mine as they had no one to take care of the ant problem that night. She moved her items into the other room and when I went to help her came back to discover that I no longer get into MY room because the keys would not work. I dont know if it was because she had moved her room and her name was on both rooms or what but after going back to he desk not once but twice for new keys with no success they sent an employee up and he fixed my door. This was after my sister's keys didn't work the first day and they had given her a new set which never worked but we didn't bother changing them because my room was connected. The hotel itself was beautiful. The employees were helpful but the things that occurred should never have happened in the first place. I would not have sta