Baymont by Wyndham Houston North

The absolute worst . TV didn't work my entire stay. Room smelled of mold and mildew. Staff was rude and knew nothing about nothing. Checked out and they kept my deposit even though I don't smoke. Can't wait to call corporate Monday morning.

This hotel looks nothing like the pictures on your website. The grass was overgrown, there were gunshot shells scattered throughout the parking lot. There were homeless people laying on the ground and begging for money. The ************ on this property was ridiculous and not hidden. The building was dilapidated and not kept. I was frightened to even get out my car. I called *********** to make them aware I even took pictures and submitted them to them. I was a single female by myself. They could careless about my safety. Yet, they called the hotel and Adres the front desk clerk stated that they could guarantee my safety. What? How in the hell could they guarantee that ? Then he stated that the homeless people were guest not vagrants! Really??? They are actually laying on the ground with baskets holding signs asking for money. I lost money ….I refused to stay and went somewhere else. *********** did nothing to assist me. They assisted this raggedy hotel to keep my money and not refund it. This is false advertisement! It’s looks like a homeless shelter. I will never utilize this platform again!! Run don’t stay here it’s dangerous and you will be in danger !!

The staff the first day i was here was horrid rude and just absolutely mean. Had me standing outside with all my stuff for 7 hrs trying to get my deposit. That was already covered by my third party booking

Location is very good. The size of room was bigger than I expected. But, there was so noisy when I was trying to sleep. I heard about sounds kind of shot.(not fireworks..) Except for noise, everything was good!

Daily room service, front desk morning shift staff helpful

Clean, quiet, good location! The pool is open and breakfast is good!

Great business great Customer service no rude people my second home🥰

I made a reservation at the Baymont by Wyndham Houston North hotel, in Houston to enter on the 21st and leave on May 23, 2024, the reservation with entry on the 21st was made to ensure that upon arrival we would not need to wait until 3 pm to occupy the room, without warning the reservation was canceled by Exidia. At the service desk we were able to re-book another for US$50.00, we paid a refundable fee of US$60.00, we paid the fee of US$30.00 to advance entry into the room for a total payment of US$140.00. In the hotel lobby there were women, men and children having breakfast, even the usual. We went up to the room and in the hallway there was a lot of rubbish, filthy walls, the carpet was filthy, the bathroom floor was dripping with dirt, the room we occupied was untidy and dirty. Families and individuals who appear to be in need live at the hotel. We decided that we would not stay at this hotel due to the lack of security due to the high flow of people in the hallway looking into the room when the door was open or watching us pass through the hallway. We requested a refund of US$50.00 for our payment for the room, we did not ask for the US$30.00 in advance of entry, we understood that the advance fee was valid to pay because after all we entered the room. The request for a total or partial refund was not accepted by reception, which only returned the deposit of US$60.00, which would be the same refund. Unfortunately, we participated in a cheap horror film, cheap in the sense of production because the cost for me was expensive. The hotel became a tenement house

The staff that was working the night shift was very disappointing and intrusive into my personal information. They're usually better than that.