Bright Hotel Huaibei

Bright Hotel Huaibei Reviews

Bright Hotel Huaibei

No. 207 Longshan Road, Xiangshan District, Huaibei, Anhui, ChinaView Hotel Details
Bright Hotel Huaibei
Bright Hotel HuaibeiBright Hotel HuaibeiBright Hotel Huaibei
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Bright Hotel Huaibei Guest Reviews

4.7/5
Outstanding
1818 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1818)
Positive reviews(1799)
Reviews with photos/video(310)
Classy environment(333)
Friendly front desk staff(262)
Delicious breakfast(129)
Secluded lake view(114)
Many amenities(62)
Perfect for business trips(41)
Convenient parking(39)
Stayed multiple times(13)
Negative reviews(19)
Richard Coxon
Business Lake-view Double Room
Stayed in Nov 2023
Business travelers
3 review
4.0/5
Very Good
Posted on Jan 28, 2024
Hotel has seen better days and the rooms need refurbishment. But good location.
Response from Property: 每一個分享都是一份感動,每一個認可都是一份激勵,一個簡單的肯定與滿意給予我們動力,我們的成長離不開您的支持,我們會更努力為每一位貴賓提供更優質的服務和更愉快的入住體驗,期待與您的再次光臨!
Shalabh
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
56 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Very nice hotel
Response from Property: 尊敬的賓客,您好!非常感謝您在百忙之中留下對酒店的五星好評,酒店位於淮北市温哥華城核心區域,背靠風光秀麗的中湖,風景美不勝收!能獲得您的滿意評價是對酒店的肯定,也是我們今後工作的動力!期待您的再次光臨,祝您身體健康、一切順利!
isabellamomo
Deluxe Queen Room
Stayed in Jan 2023
Couples
8 review
5.0/5
Outstanding
Posted on Apr 18, 2023
Very nice
Response from Property: 親愛的客人:您好!非常感謝您的評價!我們伯瑞特酒店綻放在淮北這裏就是為了給更多的朋友提供方便,讓您走到了伯瑞特就像回到自己家一樣,就能感受到温暖,“與君初相識,猶如故人歸”。無論是對待夥伴還是顧客,都是一樣的熱情樸實!用心服務每一位顧客,我們會不斷努力,不斷提升我們的服務,我們努力把我們的服務做到最好。期待您的下次入住喲
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Business travelers
9 review
1.0/5
Posted on Jul 30, 2023
I am one of the first regular customers to stay in the hotel. The service and environmental sanitation were okay at the beginning. However, when I checked in again a few years later, the service and environment were already very poor. The front desk staff was indifferent and not enthusiastic enough. They did not have any enthusiasm for serving old customers. The room The environment was very poor. The room smelled like mold when we checked in. The breakfast service staff were just routine and not proactive enough to provide enthusiastic service. There were visible stains everywhere on the carpet. The towels and bath towels were not clean enough and had a slight smell!
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6/7
Response from Property: Dear guests, Happy New Year! Thank you very much for taking the time to leave us a very valuable review. If you encounter any problems during your stay, you can contact us at any time by calling the room hotline "0". We will serve you 24 hours a day. The hotel attaches great importance to your opinions and has fed them to the relevant departments for follow-up processing. We look forward to bringing you a new stay experience next time. wish you a happy life!
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Guest User
Superior 2-bed Room
Stayed in Apr 2023
Other
3 review
1.0/5
Posted on Apr 16, 2023
The room is so hot that the air conditioner has no cold wind, the frogs in the pond screamed all night, and the friends I entertained didn’t sleep well all night. I booked a room of more than 700 yuan per night on your wedding platform, and I was charged 1580. The car parked at the entrance of the lobby was messy. , The room is so expensive that even hand-sprayed fireworks are not allowed to be displayed, so where is the extra money spent on my room? , that is to say, you are a high-end hotel in Huaibei, and the service management is the same as *. The staff at the front desk for room registration don’t know how to train them. They have to answer the phone for a while and have to talk to colleagues next to them about other things. Five or six people are standing at the front desk waiting to register. Can’t we recruit two more people? The experience is not as good as chain hotels.
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Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for taking time out of your busy schedule to comment on our hotel. The hotel management department attaches great importance to your feedback and has arranged special personnel to verify it. We will make rectifications in the future according to the relevant situation. Your support and affirmation are the direction of the hotel's efforts and the driving force for us to move forward. Finally, I wish you a happy life.
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Guest User
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
1 review
2.7/5
Posted on Jul 13, 2023
Called in the middle of the night and sent the wrong instant noodles.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for taking time out of your busy schedule to comment on our hotel. The hotel management department attaches great importance to your feedback and has arranged special personnel to verify it. We will make rectifications in the future according to the relevant situation. Your support and affirmation are the direction of the hotel's efforts and the driving force for us to move forward. Finally, I wish you a happy life.
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Guest User
Lake-view Hollywood Double Bed Room
Stayed in Sep 2022
Business travelers
173 review
2.0/5
Posted on Oct 1, 2022
I don't know why, there are no rooms, or the good rooms are only reserved for locals, and I was arranged next to the wedding room. It's really amazing! It has not been quiet from the night before check-in to check-out! Difference! I didn't expect it to be so bad! Before 10 o'clock, I asked if I would like to check out or not. When I went out, I saw a pair of red slippers at the door, so I asked you if they could seep through! The worst, the worst I have ever encountered! Poor breakfast! The service at the front desk is poor, and there is no sense of service at the door!
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Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our hotel and commenting. We have received your comments and feedback to relevant departments. We attach great importance to your opinion, and the hotel will rectify and improve the service quality as soon as possible. Finally, thank you for your stay and wish you a happy life.
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Hemadexiansheng
Lake-view Double Room
Stayed in Jan 2023
Couples
9 review
1.0/5
Posted on Jan 16, 2023
The settlement fee is not clear, there are many in-room charges, the experience service is extremely poor, and everything is charged, it is better to add it to the room rate at the beginning. Another thing is Ctrip booking 478, 498 when checking out, I don't understand, and no one explained it!
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for taking time out of your busy schedule to comment on our hotel. The hotel management department attaches great importance to your feedback and has arranged special personnel to verify it. We will make rectifications in the future according to the relevant situation. Your support and affirmation are the direction of the hotel's efforts and the driving force for us to move forward. Finally, I wish you a happy life.
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Anonymous User
Lake-view Twin Room
Stayed in Jul 2022
Booked for others
8 review
2.2/5
Posted on Jul 15, 2022
First, there is no welcome fruit, second, there is no bathtub, third, it is far worse than before
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sorry to bring you a bad check-in experience! We attach great importance to your opinion and have reported it to the person in charge of the relevant department. Some double-bed rooms in the hotel are equipped with bathtubs, but all twin-bed rooms are not equipped with bathtubs. Sorry for the inconvenience. We will continue to devote ourselves to perfecting every detail to provide you with a perfect stay experience. First-class accommodation environment and high-quality service are our consistent goals and pursuits. Finally, I sincerely wish you a happy life and smooth work!
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Guest User
Business Room (2 beds)
Stayed in Jan 2025
Family
34 review
5.0/5
Outstanding
Posted on Feb 13, 2025
每年放假都入住,越發感覺酒店注重品質建設!1.各種服務熱情2.客户需求盡力滿足3.早餐品質提升有特色4.春節各種活動豐富。細節決定成敗,做的非常好👍。最後感謝服務員大姐陳俊想一切辦法幫我們找到耳機,每天打掃衞生非常認真👍
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Response from Property: 尊敬的賓客,您好!非常感謝您對酒店全面又細緻的點評,酒店位於淮北市温哥華城核心區域,背靠風光秀麗的中湖,風景美不勝收!酒店一樓的米蘭西餐廳為賓客提供種類多樣的中西式自助早餐,深受寶寶們喜愛的小童樂園也設在餐廳內,在用餐之餘,盡享親子樂趣。竭誠期待您的再次光臨!
Liuxiaoqiyo
Deluxe Queen Room
Stayed in Feb 2025
Business travelers
37 review
5.0/5
Outstanding
Posted on Feb 16, 2025
淮北最好的酒店。位置很好,到哪裡都很方便,地下停車場很大,旁邊是中湖 景色優美 前台王欣茹女士服務熱情周到 給免費升級了房型 很感謝,下次出差還住在這裏。
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Response from Property: 遠離鬧市的寧靜也不失為一種美哦。感謝您對我們的肯定、讚美和細緻入微的點評。幽靜而安逸的環境,完美的入住體驗,伯瑞特全體家人們等着您再次歸來哦,麼麼噠!
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Business travelers
12 review
5.0/5
Outstanding
Posted on Feb 19, 2025
這次入住體驗真的很棒!停車便捷,前台快速辦理入住,房間設施挺齊全,床鋪舒服,大堂副理韓娜服務很貼心,耐心解答各種問題,還有送水果,強烈推薦給大家!
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Response from Property: 尊敬的賓客,您好!非常感謝您對酒店全面又細緻的點評,酒店位於淮北市温哥華城核心區域,背靠風光秀麗的中湖,風景美不勝收!酒店一樓的米蘭西餐廳為賓客提供種類多樣的中西式自助早餐,深受寶寶們喜愛的小童樂園也設在餐廳內,在用餐之餘,盡享親子樂趣。竭誠期待您的再次光臨!
Hazel87
Deluxe Queen Room
Stayed in Feb 2025
Business travelers
54 review
3.7/5
Posted on Feb 6, 2025
還不錯吧, 設施:比較老的酒店 衞生:還行 環境:有點老舊老舊 服務:還行, 早餐挺有特色的,味道很不錯,選擇麪較大 送的歡迎水果,也還不錯。
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Response from Property: 尊敬的賓客,您好!非常感謝您在百忙之中為我們留下寶貴的點評,為客人提供滿意周到的細緻服務,是酒店工作的一貫宗旨!能獲得您滿意的回覆,是對我們服務的肯定,也是今後工作的動力,竭誠期待再次為您服務!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Travel with friends
12 review
3.7/5
Posted on Dec 26, 2024
來淮北一直住這家酒店,時隔三年再次入住讓我非常失望首先先要肯定的是前台的服務,全程微笑服務,並且按入住要求給我安排了湖景的房間,但是非常失望的是客房的衞生特別是設施設備,台盆上的龍頭讓我誤以為是沒有清潔乾淨,晚上睡覺發現枕套是有破損的,床尾巾上還有血漬特別噁心。早餐是更加跌破我的期望 。下次來淮北看來需要換一家酒店體驗了。
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Response from Property: 尊敬的賓客,首先感謝您對酒店的喜愛與支持,非常抱歉本次入住未能給您帶來極致的入住體驗;關於房間設施問題,因淮北水質偏硬,鹼性較大,水龍頭上方經水鹼長期腐蝕後無光澤,但絕對與身體無害並乾淨衞生。在您退房後,我們仔細檢查了房間衞生,床尾巾上確實存在外賣油漬,服務員已現場清洗乾淨實非血漬,咱們享受美味的同時若產生衞生問題也可隨時聯繫我們處理。當然,非常抱歉的是我們確實察覺自身的不足,枕套上是有破洞存在,對此我們深表歉意,並在後續會加強對服務員查房技能的培訓。感謝您在住兩天內對我們不足的包容與理解,住店期間並無任何反饋,但為給賓客提供更愉悦的入住體驗,酒店24小時都有人值班,住宿期間發現任何問題都可隨時聯繫我們處理。早餐我們一直堅持陽光早餐原則,營養美味,種類多達近百種,其中以淮北當地特色為主;當然元旦過後,酒店餐廳也會全面升級,屆時,如若您有更喜歡的早餐品類,都可以提前告知前台,我們幫您準備。最後,感謝您對酒店的支持並祝福您生活愉快~
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Guest User
Deluxe Queen Room
Stayed in Feb 2025
Business travelers
48 review
5.0/5
Outstanding
Posted on Feb 22, 2025
酒店臨湖景色優美,設施齊全,有健身房和游泳館,大堂副理韓娜服務很好,還貼心的送了水果,下次入住還會選擇伯瑞特!
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Response from Property: 尊敬的賓客,您好!非常感謝您對酒店全面又細緻的點評,酒店位於淮北市温哥華城核心區域,背靠風光秀麗的中湖,風景美不勝收!酒店一樓的米蘭西餐廳為賓客提供種類多樣的中西式自助早餐,深受寶寶們喜愛的小童樂園也設在餐廳內,在用餐之餘,盡享親子樂趣。竭誠期待您的再次光臨!
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