Huayueli Life Hotel (Huayin Huashan Scenic Area Branch)

Huayueli Life Hotel (Huayin Huashan Scenic Area Branch) Reviews

Huayueli Life Hotel (Huayin Huashan Scenic Area Branch)

Huashan Scenic Spot is 100m to the west of mountaineering exit, Huayin, ChinaView Hotel Details
Huayueli Life Hotel (Huayin Huashan Scenic Area Branch)
Huayueli Life Hotel (Huayin Huashan Scenic Area Branch)Huayueli Life Hotel (Huayin Huashan Scenic Area Branch)Huayueli Life Hotel (Huayin Huashan Scenic Area Branch)
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Huayueli Life Hotel (Huayin Huashan Scenic Area Branch) Guest Reviews

4.8/5
Amazing
620 review
Verified reviews
Location4.7
Amenities4.7
Service4.9
Cleanliness4.8
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All Reviews(620)
Positive reviews(610)
Reviews with photos/video(113)
Offers pick-up/drop-offs(198)
Convenient location(90)
Friendly front desk staff(46)
Convenient parking(36)
Would stay again(23)
Tasty food(18)
Close to scenic area(15)
Well decorated(10)
Negative reviews(8)
Wijaya Alexander
Elegant Room (Double bed)
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Everything was good,they even drop us to railway station for free,the only poor thing is breakfast... limited egg and meatless food
Nuwan Palihawadana
Boutique Room - Triple Occupancy
Stayed in Apr 2024
Family
7 review
4.5/5
Great
Posted on Apr 12, 2024
Pros: Amazing staff, they go above and beyond to service you. We were picked up from train station on time and the manager showed me a map of Huashan mountain and also provided us with gloves. Very helpful. Breakfast was good. Room was massive with its own kitchen and sofa. Cons: Bathroom is leaking, kitchen is leaking, toilet is wet, doesn't flush properly. Lots of cleaning issues. Cigarette smell was bad (pretty common in many Chinese hotels). Unfortunately because of many plumbing issues, leaking etc I can't really recommend this place.
Kanyapak Thampromkul
Family Suite
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Mar 31, 2024
We are a family with kids from oversea and can't speak chinese. The hotel manager and staff were very friendly, helpful and provided excellent service even they can't speak English. They tried to use translation app and we are really impressed. The room is spacious and clean. The location is perfect for hiking at Huashan.
Response from Property: Dear Valued Guest:Thank you very much for your positive review and encouragement. We will certainly continue to strive for excellence in serving all of our clients. We wish you all the best on your future journey and welcome you to the grand beauty of China. We hope there will be another opportunity for you to visit Mount Hua. Thank you again, and we wish you and your family good health and all the best!
Martin
Boutique Room (2 beds)
Stayed in Apr 2023
Family
5 review
4.7/5
Amazing
Posted on Apr 7, 2023
Complimentary pick-up from the North Train Station in a comfy van. Quick check-in. Comfortable room, beds really comfortable. Fantastic location if you are planning to trek up the mountain. Nice hot shower for after the trek. Great Xinjiang lamb skewers and nan bread next door for dinner. Supermarket for trek supplues just over the street. Breakfast was basic.
Response from Property: Dear International Friends: first of all, Welcome to Mount Hua, thank you for choosing the Hua Yue Li Hotel, thank you for choosing to stay at the Hua Yue Li Hotel in Mount Hua, and share your experience with us through the Internet, your sharing is very important to us and other customers. Your sincere sharing will make other customers find Huayueli, understand Huayueli and choose Huayueli. A Spring Hotel, a Muslim restaurant, and old Feng Jia Rou Jia Mo are all old hotels in Mount Hua for more than ten years. They are of reliable quality and we will recommend them to our guests. Thank you again for your recognition of our hotel, huayue all staff sincerely wish you and your family work smoothly, Happy Life!
Anonymous User
Boutique Room (2 beds)
Stayed in May 2023
Friends
8 review
4.5/5
Great
Posted on May 8, 2023
For the price a little gem of a hotel. Very easy access to the cable car tourist site and also the walking entrance too. Hotel itself is pleasant rooms nice and clean and not as loud as some reviews suggested (although we were on the 4th floor and could still hear the larger lorries). Staff were great and we even enjoyed a drink with them in the evening. Recommended!
Response from Property: Dear International Brothers, thank you for choosing this hotel and making pertinent comments. That's great! The hotel is about 100 metres from the starting point of the hiking trail, about 2 kilometres from the Huashan Visitor Centre, and a 5-minute drive. The excellent geographical location, unique design style, comfortable and tidy living environment, and perfect facilities and equipment are the reasons why many customers choose Huayueli. The intimate and meticulous service allows every friend to see our smile, feel our sincerity, feel the warmth and comfort of home is our tireless pursuit. At the same time, thank you for your praise to the staff. We will continue to work hard. I hope you and your friends will choose us again next time. I wish you a safe journey and a pleasant journey!
Guest User
Boutique Room (2 beds)
Stayed in Apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 21, 2023
Outstanding. I rarely give 5 star reviews, but here it is well justified. The location is perfect if you want to hike up the mountain, the gate is only a short walk from the hotel. I have to mention the staff who went out of their way to make my trip as pleasant as possible. They seriously went out of their way, and even brought me to the train station for free. The room was much bigger than I had expected, very modern and had all the amenities you could want for a trip like this. I can’t recommend this place enough and would certainly stay here again!
Response from Property: Dear brother: At this moment, I think you should be in Zhangjiajie, or you have already arrived in Shanghai. First of all, I wish you a very smooth journey next. Seeing your praise, all the staff of the hotel are very happy. You came from afar. I am glad that we have done some simple things to help you complete this trip smoothly. You are very lucky, the weather is also very good, and you have met a group of lovely us. Although the language communication is not smooth, we still found an interesting way to solve it. It's perfect! China is a beautiful country. I hope you can feel this more in the next journey. Finally, thank you for choosing Huayueli Hotel. We look forward to your good Chinese literature and travelling to Huashan again. We are still waiting for your arrival here! Everything is going well, brother!
Wenjianzhuanshuzhushou
Elegant Room (Double bed)
Stayed in Apr 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Apr 9, 2024
There is also a free car wash in the hospital, as well as free souvenirs, including a Huashan map and hiking gloves. It is very close to the Huashan Scenic Area, and the room is clean, generous and tidy. I recommend it!
Original TextTranslated by Google
Response from Property: {Professional and considerate service} {Free pick-up and drop-off station} Dear guests: Hello! Thank you for choosing Huayueli Hotel Huashan. And leave us your experience sharing, which moved us very much! Your heartfelt likes and recommendations give us a strong motivation to work hard and inspire us to provide more considerate and thoughtful services to create a warm and comfortable home for you and other friends! Thank you again for your support and encouragement, and I look forward to your visit again. I wish you a happy life and all the best!
Guest User
Boutique Room (2 beds)
Stayed in Feb 2024
Family
8 review
3.0/5
Posted on Feb 14, 2024
The only thing I praise about the hotel is the front desk service. The rooms are not as good as chain hotels. The front desk service is more attentive than that of a star hotel. The service is very good, very good. Room facilities are old and sanitary conditions are very poor
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Huayueli Hotel among many hotels. Thank you for your recognition of the hotel's service. Regarding the outdated hotel facilities and sanitary issues you mentioned, it is necessary for the hotel to explain: The hotel will not open until 2020. Since its opening at the end of the year, after three years of sluggish occupancy rates (mask), the hotel industry has returned to normal after the lockdown was lifted. In daily operations, the hotel attaches great importance to the upkeep and maintenance of guest rooms. In December 2023, the hotel will again inspect the hotel lobby and public areas. , the guest rooms have been upgraded and optimized. The hotel with outdated facilities you mentioned is a bit confusing. I hope you can point it out to us if you have the opportunity, and we will definitely respond positively. In addition to the waiters, room managers, and general managers, hotel room hygiene is usually checked every day. During the Spring Festival, the pressure of housekeeping is high, money is not enough, and no one is perfect. If there are any mistakes in our work, please understand. During your stay, you If you have any questions, please contact us as soon as possible and we will help you deal with it as soon as possible. Finally, thank you for your feedback. We will look for deficiencies in a timely manner. Thank you again for choosing us. I wish you good luck in the Year of the Dragon and all the best!
Anonymous User
Boutique Room - Triple Occupancy
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 16, 2024
I booked a triple room, and the hotel upgraded me to a suite for free. The room was large, the heating was sufficient, and all conditions were very good. What is particularly worthy of praise is the pick-up and drop-off service provided by the hotel. It also provides hiking maps and gloves, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing Huayueli Hotel Huashan. Your satisfaction makes us extremely happy; your praise makes us extremely honored. Thank you for your recognition of the hotel pick-up station service. The hotel can win your love. We know that only through unremitting efforts can we do better. We will work harder to be more exquisite and surprising, and look forward to visiting our hotel again.
Guest User
Boutique Room (2 beds)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
fully equipped Hygiene: clean Environment: Very close to the hiking trailhead. There are many snack bars on both sides of the road to the trailhead. They mainly serve Sichuan cuisine and Shaanxi cuisine. It is convenient to eat. Service: The front desk service is very attentive and there is a pick-up station
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing our Huayueli Hotel among many hotels and taking the time to give us such a high-quality review. We are honored to share your stay experience with you. Seeing that you are very satisfied with your stay, we We are very happy and honored to bring you a pleasant stay experience. Thank you very much for your recognition and support. We hope you will continue to support us and look forward to meeting you again in Huayueli!
Guest User
Boutique Room (2 beds)
Stayed in Nov 2023
Friends
3 review
5.0/5
Outstanding
Posted on Nov 11, 2023
Very satisfying hotel! It is right at the foot of Huashan Mountain, with convenient transportation. There are many restaurants and supermarkets around, which is very convenient. The front desk is enthusiastic and professional, the room is clean and fully equipped, and hiking gloves, maps and earplugs are thoughtfully prepared. Free pick-up and drop-off service from the train station was provided. Since we decided to take the ropeway up the mountain temporarily, the young man enthusiastically sent us to the visitor center. He put our luggage in the car in advance and went down the mountain directly to the train station, which effectively saved time. The mattress is really comfortable. I will definitely choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Huayueli Hotel Huashan. And leave us your experience sharing, which moved us very much! Your heartfelt likes and recommendations give us a strong motivation to work hard and inspire us to provide more considerate and thoughtful services to create a warm and comfortable home for you and other friends! Thank you again for your support and encouragement, and I look forward to your visit again. I wish you a happy life and all the best! (Warm reminder: The temperature has dropped recently. Please bring a coat and keep warm when traveling to Huashan. In addition, the Xifeng Cableway is under maintenance, so please arrange your itinerary reasonably. If you need to pick up and drop off, please contact the hotel front desk in advance to make an appointment)
Guest User
Elegant Room (Double bed)
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 1, 2024
Pick-up and drop-off services are provided. In the afternoon, the hotel has prepared raincoats and gloves in advance, and the service is considerate and meticulous.
Original TextTranslated by Google
Response from Property: {Professional and considerate service} {Free pick-up and drop-off station} Dear guests: Hello! Thank you for choosing Huayueli Hotel Huashan. And leave us your experience sharing, which moved us very much! Your heartfelt likes and recommendations give us a strong motivation to work hard and inspire us to provide more considerate and thoughtful services to create a warm and comfortable home for you and other friends! Thank you again for your support and encouragement, and I look forward to your visit again. I wish you a happy life and all the best!
Guest User
Featured Room (2 beds)
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 1, 2024
The pick-up guy was very nice, the front desk was very welcoming, and it was close enough to Yuquan Hospital without being too noisy.
Original TextTranslated by Google
Response from Property: {Near the Huashan hiking trailhead} {There is a morning market nearby for breakfast} Dear guest, hello! Thank you very much for choosing to stay at Huayueli Hotel Huashan and sharing your stay experience with us through the Internet. Your sharing is very important to us and other customers. Your affirmation is the driving force for us to keep moving forward. Your sincere sharing will make other customers Discover Huayueli, understand Huayueli, and choose Huayueli. Thank you again for your recognition of our hotel. All the staff of Huayueli sincerely wish you and your family a smooth work and a happy life! Looking forward to seeing you again...
Anonymous User
Elegant Room (Double bed)
Stayed in Apr 2024
Couples
1 review
2.3/5
Posted on May 1, 2024
The service was very good👌🏻We were provided with free umbrellas and hiking gloves🧤, and the cleaning lady was also very nice. The facilities are really bad 🙅🏻♀️The toilet 🚽 flushing is broken, the shower 🚿 is broken, the water flow from the sink is small, and the window 🪟 opens inward, which caused us to bump our heads several times 😓 Hygiene🤢The smell in the bathroom is very strong and smelly🤮 There are also unknown stains on the sheets, but luckily we brought some with us.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing us among many hotels. Thank you for your recognition of the hotel's service. We are very sorry for not being able to give you a good stay experience. Please accept our sincere apology. Thank you very much for your feedback. The hotel needs to explain some of the situations: 1. The hotel toilet is a touch-type electromagnetic-driven siphon toilet. It relies on water pressure to flush water and has strong momentum. However, it does not have a water tank. It will be checked every day for cleaning. Normally, the water plant at the foot of Huashan Mountain stops cooling water for maintenance every morning from 1:30 to 5 a.m. (there is a letter). This has been the case for more than ten years. Hotels at the foot of Huashan Mountain all have this problem. There may be problems with toilet flushing during the period when the cold water supply is stopped. After the cold water is restored in the morning, it can be used normally. The hotel has an emergency plan. If you encounter this situation in the middle of the night, please contact the front desk in time; secondly, the hotel shower provides two methods of handheld + top spray, and both hot and cold water are boosted by pressurization equipment to ensure that you The shower experience is smooth. If there is a problem with the operation or equipment, please contact the front desk in time. Third, the hotel's windows are all designed to open inward and close to the end of the bed. The reverse design has been avoided. Please pay attention to bumps during normal use. Finally, thank you for your feedback. Our existing problems have been immediately notified to the relevant departments for rectification and optimization to ensure that such problems will not occur again. Finally, we hope that you can stay and experience it again if you have the opportunity. We will continue to work hard to do better. I wish you Have a safe trip and everything goes well!
Guest User
Boutique Room (2 beds)
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very good, recommended. There is a pick-up and drop-off service. It is very close to the trailhead and can be reached on foot.
Original TextTranslated by Google
Response from Property: {Near the Huashan hiking trailhead} {There is a morning market nearby for breakfast} Dear guest, hello! Thank you very much for choosing to stay at Huayueli Hotel Huashan and sharing your stay experience with us through the Internet. Your sharing is very important to us and other customers. Your affirmation is the driving force for us to keep moving forward. Your sincere sharing will make other customers Discover Huayueli, understand Huayueli, and choose Huayueli. Thank you again for your recognition of our hotel. All the staff of Huayueli sincerely wish you and your family a smooth work and a happy life! Looking forward to seeing you again...