Meiyu Resort Hotel (Huidong Shuangyuewan Vanke Branch)

Meiyu Resort Hotel (Huidong Shuangyuewan Vanke Branch) Reviews

Meiyu Resort Hotel (Huidong Shuangyuewan Vanke Branch)

Front desk on the first floor of Building A1, Phase 1, Vanke Shuangyuewan Garden, Pinghai Town, Huidong, ChinaView Hotel Details
Meiyu Resort Hotel (Huidong Shuangyuewan Vanke Branch)
Meiyu Resort Hotel (Huidong Shuangyuewan Vanke Branch)Meiyu Resort Hotel (Huidong Shuangyuewan Vanke Branch)Meiyu Resort Hotel (Huidong Shuangyuewan Vanke Branch)
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Meiyu Resort Hotel (Huidong Shuangyuewan Vanke Branch) Guest Reviews

4.2/5
329 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(329)
Positive reviews(286)
Reviews with photos/video(108)
Friendly front desk staff(65)
Nice sea view(63)
Classy environment(41)
Close to beach(22)
Well designed(8)
Nice bathtub(7)
Breakfast was average(7)
Perfect for kids(4)
Negative reviews(43)
Yahaira
Guestroom (Double bed) (Special promotion)
Stayed in Aug 2022
Solo travelers
21 review
5.0/5
Outstanding
Posted on Aug 3, 2022
The hotel and room are very nice. Staff is nice but can not speak english. The area is not suitable for foreigners, I'd rather stay near Shili beach..
Response from Property: Thank you for your comments, we will continue to work hard, looking forward to your next visit。I wish you happy every day.
Jaco
Suite - Sea-View (3 Beds)
Stayed in Aug 2022
Family
7 review
1.0/5
Posted on Aug 9, 2022
Mote not working, trash and construction rubble everywhere ,Rooms need maintenance, smelly bathrooms, doesn't have a pool, no hot springs available. I gave one diamond because I can't give less.
Response from Property: Hello, first of all, we are very grateful for the arrival of foreign friends, and secondly, next time you have the conditions to learn Chinese, you will enjoy our sincere service more comprehensively. Finally have a nice day!
Jamie Daniel Ali
Guestroom - Bay-View (2 beds)
Stayed in Aug 2022
Friends
16 review
2.7/5
Posted on Aug 7, 2022
I found this hotel very underwhelming, and not really very reflective of the photos on the website. The area is still being developed and the 'Spanish town' is not finished. The pool and gym facilities are in a separate building and not within the hotel itself. Our room had no soap or shampoo, half of the plugs did not work and the phone also didn't work. So couldn't call down to the desk with our issues. It's better to pay more and stay in a better rated hotel, you really do get what you pay for.
Response from Property: First of all, thank you very much for coming to Vanke Shuangyuewan WeHouse Hotel, Pinghai Town, Huidong County, Huizhou City, Guangdong Province, the People's Republic of China. If the phone number of our hotel is not available, you can call the outside line. You can also scan the code if you do not understand Chinese or English. There is no problem with WeChat consultation. Secondly, our equipment and facilities are clearly written. If you don’t understand, you can apply for translation. As a hotel operated by pure Chinese people, this hotel does not speak English. I personally think the problem is not a problem. Big, of course, respects the customer, we will find a way to communicate with you if there is any problem, I wish you a good day. PS: It is not harmful to you to learn some Chinese if you have the conditions.
Rutger Stephan
Guestroom (Double bed) (Special promotion)
Stayed in Jul 2022
Friends
2 review
3.0/5
Posted on Aug 8, 2022
Dirty and strange smell in the bathroom.
Guest User
Guestroom (Double bed) (Special promotion)
Stayed in Oct 2021
Couples
2 review
4.5/5
Great
Posted on Oct 3, 2021
The hotel is very close to sea beach... also the location is very convenient as well. Can get MacDonald or street food or local Chinese restaurant quite easily. The room was also clean and tidy. Hope they can improve some of the room service, then I'd have given them a 5star. But still I'm content with their service and hotel.
Response from Property: Thank you for your support, I wish you a happy life!
Anna Prostakova
Deluxe Room - Sea-View (Double bed)
Stayed in Aug 2021
Couples
2 review
4.7/5
Amazing
Posted on Aug 26, 2021
Everything is fine, but hotel is a bit old. So the more is some smell in rooms
Response from Property: Thank you for your support, I wish you a happy life!
Jingyiwujinzhipinyouxiangongsi
Guestroom - Bay-View (Double bed)
Stayed in May 2023
Family
4 review
5.0/5
Outstanding
Posted on May 16, 2023
It's very comfortable. I took my family to experience it. The sea view room is very beautiful in the morning. I will stay in this hotel when I go to the beach.
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Guest User
Family Suite - Bay-View (3 Beds)
Stayed in May 2023
Family
1 review
2.2/5
Posted on May 8, 2023
The hygiene of the bathroom is okay, but other than the bathroom is average. The view is good, but the room facilities are very old (the door is severely corroded), a foldaway bed is broken (I took a picture of it, but then deleted it to save space), the lights in the room and corridor are very dim (the picture is full of lights Effect)! It is far from the bright lights shown in the pictures. Named like a Western hotel, it claims to be equivalent to a four-star high-end hotel, but it is actually an apartment hotel that is not as good as a three-star hotel, and it is too old! The maintenance level of apartment hotels should be new rather than old. The new ones are close to the same star rating, and the old ones are equal to two stars! According to my reservation so early, even if the price is 50% off, it seems too high!
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Response from Property: Dear guest, hello! Welcome to Weihaosi Hotel. I am the service manager on duty. We are very afraid of bad reviews, but we are not afraid of malicious bad reviews. The hotel has always been taking humanistic care as its service concept, trying its best to care for and meet the needs of customers, so it has been recognized by the majority of customers. If you have any needs, you can directly ask the hotel manager or housekeeper for assistance. Although the hotel is not 100% perfect, we can serve 100% attentively, but there is no way to prevent malicious bad reviews from losing the hotel and get 5-star praise. It is not easy for everyone in the service industry. We look forward to your understanding. The hotel was redecorated in 20 years. We also attach great importance to the maintenance of facilities and equipment. There are special personnel responsible for maintenance and testing. I don’t know if it’s the exotic decoration style that makes you uncomfortable, which caused this illusion. I’m really sorry. You can contact our service manager first when you come next time. I will arrange a room that you feel comfortable with. I look forward to your next visit ,I wish you a happy life!
Guest User
Guestroom (Double bed) (Special promotion)
Stayed in Dec 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jan 1, 2023
Next time I come to Shuangyue Bay, I will book here again. Miss Zhang at the front desk has a very good attitude, and she patiently explains and introduces the situation here. At night, the WiFi cannot be connected, and the staff will solve it in time [爱心][爱心]
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Guest User
Deluxe Room - Sea-View (Double bed)
Stayed in Nov 2022
Couples
4 review
3.7/5
Posted on Nov 18, 2022
Service: Ms. Xiaoling at the front desk has a very good service attitude and is very careful Hygiene: The sheets are stained, the bathtub is a little yellow, and the hygiene needs to be improved Facilities: The wall skin in the room is peeling off, and there are no disposable slippers
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Guest User
Guestroom - Sea-View (2 beds)
Stayed in Oct 2022
Couples
3 review
1.0/5
Posted on Oct 3, 2022
Bad reviews, avoid lightning! ! ! I stayed in the worst hotel ever, with poor conditions, bad attitude, poor way of solving problems, the front desk conveyed information to confuse right and wrong, and finally fought all night between the platform and the hotel, and almost complained to the police, the following are all facts, I I don't want to comment, but I don't want more people to come here. It's so bad. The summary is as follows: 1. The bed was opened with bugs, crawling, dead, and cockroaches flying in the air. The quilt and pillows were also gray and yellow. The room had a peculiar smell, and the air conditioner smelled very strong. The room was built more than ten years ago. ,Very old. 2. Very poor service attitude, the worst service attitude, no one. . . We found that there were bugs, we took pictures as soon as possible, and contacted the hotel to solve the problem, but the service attitude was really bad. The staff saw that the bugs were still flying, but said it was not a bug, and later said that it was flying in from outside. Not on the bed, oh my god, we opened our eyes and saw a bunch of bugs and we were talking nonsense 3. We need to charge 50 yuan to check the bugs: we recorded later and asked to change the room. The staff was forced to take us to the new room. We wanted to see if there were any bugs on the bed. , to charge us 50 yuan for the service fee,? ? ? 4. Later, we contacted the platform and asked to check out. We couldn’t live anymore. The platform and the hotel also fought for a long time. The hotel still didn’t want to refund the money. They also said that we messed up the room and got it until three in the morning. In fact, several hundred The room fee of yuan, your conditions are so poor, you are all bugs. In theory, the law requires double the room fee. We did not ask too much, but this hotel is too outrageous, and finally charged us 180 We don't want to spend any more of the service fee, so it's over. . . .
Original TextTranslated by Google
Response from Property: Dear guest, hello! [Enjoy the slow life of Spanish exotic style, stay in Wehaus Hotel] Welcome to stay in Wehaus Hotel. I am the service manager on duty. We are very afraid of bad reviews, but we are not afraid of malicious bad reviews. The hotel has always been taking humanistic care as its service concept, trying its best to care for and meet the needs of customers, so it has been recognized by the majority of customers. If you have any needs, you can directly ask the hotel manager or housekeeper for assistance. Although the hotel is not 100% perfect, we can serve 100% attentively, but there is no way to prevent malicious bad reviews from losing the hotel and get 5-star praise. It is not easy for everyone in the service industry. We look forward to your understanding. In terms of hygienic quality, the hotel has always attached great importance to hygienic insecticide and disinfection work. There has never been any similar complaints. The hotel faces the sea. If you keep the windows open when you check in, it is easy for mosquitos to come in. We have also posted a notice on the glass. Maybe It is our problem not to let you see, we will reflect on it and look forward to your praise. The hotel has always been taking humanistic care as its service concept, doing its best to care for and meet customer needs. It is the only certified official hotel in Vanke Shuangyue Bay area. It is a pity that we have not received your praise. We will continue to improve ourselves and strive for everyone 5-star praise from customers
Guest User
Guestroom (Double bed) (Special promotion)
Stayed in Sep 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 25, 2022
I like the Spanish exotic style very much. Both the room layout and the external scenery are very good, especially the front desk Xiao Zhang has a beautiful smile. The service is very warm, a very pleasant trip, and I will come again when I have time...
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Guest User
Superior Room - Bay-View (2 Beds)
Stayed in Sep 2022
Friends
1 review
5.0/5
Outstanding
Posted on Sep 24, 2022
I like this bathtub very much. When I come out to play, I just want to relax. The hotel service was good, but the big head shrimp lost the meal ticket. Xiao Zhang helped us find a way to deal with it, and still had a delicious seafood dinner.
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Guest User
Guestroom (Double bed) (Special promotion)
Stayed in Sep 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2022
The location of the hotel is very good. It is a 3-minute walk from the seaside. Next to it is the Spanish Town Street of Vanke, which can meet the needs of eating, drinking and playing. The service of Xiao Zhang at the front desk is very attentive ❤️
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Anonymous User
Guestroom (Double bed) (Special promotion)
Stayed in Sep 2022
Couples
2 review
5.0/5
Outstanding
Posted on Sep 12, 2022
A special surprise stay experience! To sum it up: Recommended! The first is the hotel style, which is very exotic, and the room is clean and refreshing; when you enter the room, you will have an unobstructed view, the sea in the distance is blue, and you can see the Spanish town below. The view from the balcony is really worth it! The size of the bathtub is just right, and the toilet and bathroom are separated from wet and dry. After playing one night, I put on my own bathtub cover and took a beautiful bath to relieve fatigue. At night, there are fireworks on the coastline all the time, and the balcony can be seen from the barrier-free large viewing angle. I am really happy and excited! The hotel is 100 meters downstairs to walk to the Shuangyuewan Beach, which is very convenient; The next day, I hurriedly checked out with the high-speed train, and left my precious bracelet in the room (I rolled it in the paper and lost it when I left🫠) and found it when I returned to Shenzhen. Special thanks to Xiao He at the front desk! ! Especially patiently helping me find the relics, really touched! ! ! I omit N words of thanks here 🥹 Next time I should bring my parents to play, and I will stay here 😄
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6/8