Hai Na Hotel

Hai Na Hotel Reviews

Hai Na Hotel

Huidong, Guangdong, 512200, ChinaView Hotel Details
Hai Na Hotel
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Hai Na Hotel Guest Reviews

3.9/5
29 review
Verified reviews
Location4.0
Amenities3.8
Service4.2
Cleanliness3.7
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All reviews(29)
Positive reviews(22)
Reviews with photos/video(4)
Friendly owner(5)
Negative reviews(7)
Maya Ben
Shuailantian · Fresh Light Luxury Room
Stayed in 2024年9月
Travel with friends
9 review
4.5/5
Great
Posted on 2024年10月25日
Stuff are nice, clean and worth the price
Guest User
Haiyuntian Garden View Twin Room
Stayed in 2023年8月
Family
2 review
5.0/5
Outstanding
Posted on 2023年8月4日
It’s not bad. The sea view room has a beautiful view. The front desk of the hotel is online 24 hours a day. The beach is just a 3-5 minute walk downstairs. It’s only a few hundred meters away from the Reef Park. There’s also a food street downstairs~
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Response from Property: Dear guests: Hello! Thank you for your review! Every city always has a reason for people to miss it, every season has scenery that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope Kiryu Haina Cozy Light Luxury Seaview Hotel will be your memory. The warmest and most unique one! Come back to Kiryu Haina Cozy Light Luxury Seaview Hotel often, and wish you well
Guest User
Shuailantian · Fresh Light Luxury Room
Stayed in 2023年8月
Other
3 review
2.0/5
Posted on 2023年8月9日
The facilities in the room are very poor, dilapidated, and the TV can't be watched. I won't book again, so be careful. The service attitude is okay.
Original TextTranslated by Google
Response from Property: Hello, dear, I am very sorry for not giving you a satisfactory service. As long as you are not satisfied, it is definitely our problem. After our store manager's verification and telephone return visit to understand the specific situation, we have a rough understanding of your dissatisfaction. It is also our staff who were not careful enough during the ward rounds. This is our hotel's problem. I would like to apologize to you. I hope that next time, dear customer, if this problem occurs, please contact our front desk as soon as possible. We will also change your room or upgrade your room type. After all, our hotel's purpose is to make every customer feel at home. However, if your stay experience is not good this time, it is our problem. Thank you for your reminder. Our drive to improve every aspect of our hotel. It affects your stay experience. terribly sorry. We hope you can give us a chance and give you a very satisfactory stay experience next time you come back! wish you a happy life!
Guest User
Shuilantian Garden View Three-Bedroom With A Living Room
Stayed in 2023年7月
Family
6 review
5.0/5
Outstanding
Posted on 2023年7月30日
Very satisfied, the service attitude of the store is very good, the family is very happy to live together👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has a reason for people to miss it, every season has scenery that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope Kiryu Haina Cozy Light Luxury Seaview Hotel will be your memory. The warmest and most unique one! Come back to Kiryu Haina Cozy Light Luxury Seaview Hotel often, and wish you well
Stayed in 2023年4月
Other
0 review
1.0/5
Posted on 2023年4月17日
It's quite rubbish, you can't describe how bad it is, please choose carefully
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Haina Cozy Light Luxury Sea View Hotel will be the best in your memories. The warmest and most unique one! Come back to Haina Cozy Luxury Seaview Hotel often and wish you well.
Stayed in 2023年7月
Family
0 review
5.0/5
Outstanding
Posted on 2023年7月9日
Yes, very good, worth recommending
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桐生·海納Cosy輕奢海景酒店會是您回憶裏最温馨最獨特的那個!常回桐生·海納Cosy輕奢海景酒店看看哦,祝:安好
Guest User
Shuailantian · Fresh Light Luxury Room
Stayed in 2023年5月
Solo travelers
11 review
5.0/5
Outstanding
Posted on 2023年8月6日
Very cost-effective, very quiet
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桐生·海納Cosy輕奢海景酒店會是您回憶裏最温馨最獨特的那個!常回桐生·海納Cosy輕奢海景酒店看看哦,祝:安好
Guest User
Deluxe Sea-view Twin Room
Stayed in 2022年7月
Family
1 review
2.7/5
Posted on 2022年7月19日
The location of the sea view is generally effective, and the TV in the apartment is broken and has not been repaired! I personally feel that I have come this time, and I will never come again next time! The sea is not very clean…
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桐生·海納Cosy輕奢海景酒店會是您回憶裏最温馨最獨特的那個!常回桐生·海納Cosy輕奢海景酒店看看哦,祝:安好
Yuzijihejieo
Sea-view Queen Room
Stayed in 2024年8月
Solo travelers
5 review
3.2/5
Posted on 2024年8月17日
勉強還行,公寓式酒店,晚上走廊有點子嚇人膽小的不建議一個人入住,怕你晚上一個人不敢下樓,店家服務態度挺不錯的,總的來説還是安全的。
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Jackie Zhong
Haiyuntian Garden View Double Bed Room
Stayed in 2023年9月
Solo travelers
2 review
5.0/5
Outstanding
Posted on 2023年9月24日
環境很好,滿分,週末出行適合情侶或者或者獨自一個人,非常棒的旅行哦,希望給大家一個參考。 設施:齊全 衞生:打掃的很乾凈 環境:安靜 服務:周到
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Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桐生·海納Cosy輕奢海景酒店會是您回憶裏最温馨最獨特的那個!常回桐生·海納Cosy輕奢海景酒店看看哦,祝:安好
Stayed in 2023年9月
Other
0 review
1.0/5
Posted on 2023年9月30日
非常糟糕!!!走到酒店後才知道原來還要走到20分鐘外的地方住,酒店不負責接送。還要交100按金,第二天早上再走過來退房,極度麻煩!住的地方在一個黑黢黢的小區裏面,七彎八繞才走到,環境非常差!房間裏面一進去就是一股很大的味道,非常臟!到早上還有很濃的味道,根本睡不着!!而且床也很臟,都不敢躺下!!!!1分都不想給!!
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Guest User
Shuailantian · Fresh Light Luxury Room
Stayed in 2024年3月
Family
14 review
3.7/5
Posted on 2024年3月22日
房間不錯,潮濕,因為天氣關係,沒人打掃。但是缺少東西,排人送過來了。一次性的紙浴巾,感覺不舒適。
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Response from Property: 親,感謝您的好評和諒解。收到了您的反饋。現立馬已排查您反饋的問題。很抱歉影響親的入住體驗。
Stayed in 2023年8月
Other
0 review
1.0/5
Posted on 2023年8月27日
本人一般不會給差評,但是這個單必須要進行評價,不是平台要求至少一星,真是一星都多餘。1、服務很差,入住的公寓與辦理入住櫃枱不在一起,而且入住辦理及退換房屋門禁等必須跑兩次。2、房間臭烘烘的根本無法住,因為入住時店員説海邊的房間可能會因為潮濕有點味道,進去通風一下,本人表示可以理解,但是這個竟然是作為告知房屋有異味的憑證,下午兩點左右入住後就去外遊玩,大約晚上二點多才回房,關了門後房屋裡麪的臭味越來越嚴重,根本無法休息。但是因為已經太晚,這個又不是酒店有前台,衹能先安頓着。3、第二天就上述問題與店家溝通,店家的態度極差,根本不認為提供的房間有問題,説提前告知了讓你通風,拒接任何售後,衹能**解決。如實記錄居住經歷,請自行判斷!!
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Haiyuntian Garden View Double Bed Room
Stayed in 2024年8月
Couples
0 review
5.0/5
Outstanding
Posted on 2024年8月8日
老闆非常熱情,有需求都會過來幫助👍👍好評
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Stayed in 2024年7月
Other
0 review
1.0/5
Posted on 2024年7月12日
按金説沒到前台交鑰匙沒退
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