To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service4.2
Cleanliness3.7
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All reviews(29)
Positive reviews(22)
Reviews with photos/video(4)
Friendly owner(5)
Negative reviews(7)
Maya Ben
Shuailantian · Fresh Light Luxury Room
Stayed in Sep 2024
Travel with friends
9 review
4.5/5
Great
Posted on Oct 25, 2024
Stuff are nice, clean and worth the price
Guest User
Haiyuntian Garden View Twin Room
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 4, 2023
It’s not bad. The sea view room has a beautiful view. The front desk of the hotel is online 24 hours a day. The beach is just a 3-5 minute walk downstairs. It’s only a few hundred meters away from the Reef Park. There’s also a food street downstairs~
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has a reason for people to miss it, every season has scenery that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope Kiryu Haina Cozy Light Luxury Seaview Hotel will be your memory. The warmest and most unique one! Come back to Kiryu Haina Cozy Light Luxury Seaview Hotel often, and wish you well
Guest User
Shuailantian · Fresh Light Luxury Room
Stayed in Aug 2023
Other
3 review
2.0/5
Posted on Aug 9, 2023
The facilities in the room are very poor, dilapidated, and the TV can't be watched. I won't book again, so be careful. The service attitude is okay.
Original TextTranslated by Google
Response from Property: Hello, dear, I am very sorry for not giving you a satisfactory service. As long as you are not satisfied, it is definitely our problem. After our store manager's verification and telephone return visit to understand the specific situation, we have a rough understanding of your dissatisfaction. It is also our staff who were not careful enough during the ward rounds. This is our hotel's problem. I would like to apologize to you. I hope that next time, dear customer, if this problem occurs, please contact our front desk as soon as possible. We will also change your room or upgrade your room type. After all, our hotel's purpose is to make every customer feel at home. However, if your stay experience is not good this time, it is our problem. Thank you for your reminder. Our drive to improve every aspect of our hotel. It affects your stay experience. terribly sorry. We hope you can give us a chance and give you a very satisfactory stay experience next time you come back! wish you a happy life!
Guest User
Shuilantian Garden View Three-Bedroom With A Living Room
Stayed in Jul 2023
Family
6 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Very satisfied, the service attitude of the store is very good, the family is very happy to live together👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has a reason for people to miss it, every season has scenery that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope Kiryu Haina Cozy Light Luxury Seaview Hotel will be your memory. The warmest and most unique one! Come back to Kiryu Haina Cozy Light Luxury Seaview Hotel often, and wish you well
Stayed in Apr 2023
Other
0 review
1.0/5
Posted on Apr 17, 2023
It's quite rubbish, you can't describe how bad it is, please choose carefully
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Haina Cozy Light Luxury Sea View Hotel will be the best in your memories. The warmest and most unique one! Come back to Haina Cozy Luxury Seaview Hotel often and wish you well.
Stayed in Jul 2023
Family
0 review
5.0/5
Outstanding
Posted on Jul 9, 2023
Yes, very good, worth recommending
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桐生·海納Cosy輕奢海景酒店會是您回憶裏最温馨最獨特的那個!常回桐生·海納Cosy輕奢海景酒店看看哦,祝:安好
Guest User
Shuailantian · Fresh Light Luxury Room
Stayed in May 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Very cost-effective, very quiet
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桐生·海納Cosy輕奢海景酒店會是您回憶裏最温馨最獨特的那個!常回桐生·海納Cosy輕奢海景酒店看看哦,祝:安好
Guest User
Deluxe Sea-view Twin Room
Stayed in Jul 2022
Family
1 review
2.7/5
Posted on Jul 19, 2022
The location of the sea view is generally effective, and the TV in the apartment is broken and has not been repaired! I personally feel that I have come this time, and I will never come again next time! The sea is not very clean…
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桐生·海納Cosy輕奢海景酒店會是您回憶裏最温馨最獨特的那個!常回桐生·海納Cosy輕奢海景酒店看看哦,祝:安好