Building 2, Wanlian Plaza, No.3 Renmin 5th Road, Huizhou, ChinaView Hotel Details
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Lavande Hotel Guest Reviews
4.8/5
Excellent
1428 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1428)
Positive reviews(1412)
Reviews with photos/video(55)
Classy environment(85)
Convenient parking(48)
Friendly front desk staff(45)
Easy to get around(30)
Delicious breakfast(21)
Convenient for shopping(19)
Great location(14)
Stayed multiple times(10)
Negative reviews(16)
Jacquelene Coetzer
Deluxe Double Room
Stayed in Aug 2021
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 2, 2021
The hotel was impeccably clean and the amenities were great! The bed was soft and luxurious to sleep in. The size of the bathroom and type of shower made for an enjoyable experience. Speakers in the bathroom allow you to listen to your own music via Bluetooth, whilst taking a shower. The quality of the sound system was very good. Overall a very good and enjoyable experience!
Response from Property: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Business Room (2 Beds)
Stayed in Feb 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 8, 2023
Very good
Anonymous User
Deluxe Double Room
Stayed in Jul 2022
Business travelers
12 review
2.7/5
Posted on Jul 28, 2022
Different from other Lavande, this Lavande: 1. The TV cannot be projected, and Tencent Aurora cannot be used at all. 2. The sheets and duvet cover are bad (the aunt who came to change the sheets is also very helpless), and they are still dirty as shown in the picture. 3. There are a lot of hair left by others on the head of the bed, which is somewhat disgusting... (although this phenomenon exists in many Lavande). 4. The tea bag is not Lavande's scented tea, it is very similar to the tea bag that no one drinks in the hostel near the urban-rural border. 5. The room is surprisingly small. 6. The breakfast is so-so. 7. The uncle in the parking lot in the commercial area downstairs may not have a good hearing. He shouted "Master" for a long time and wanted to ask for directions without raising his head (I rarely comment unless I am extremely dissatisfied). The only consolation is that the front desk service attitude is not bad.
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Response from Property: The manager's reply: Dear guest, hello, first of all, thank you very much for your recognition of our front desk service and for raising questions about the need for rectification in our hotel. We will focus on the issues you mentioned, and we are very sorry for the discomfort it caused to your itinerary.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2021
Business travelers
29 review
3.7/5
Posted on Sep 22, 2021
Free breakfast was provided for several bookings in the past, but now it has been cancelled and the service is not good