Crowne Plaza Huizhou

Crowne Plaza Huizhou Reviews

Crowne Plaza Huizhou

8 Huangguan Road (Huangguan Lu), Shuikou Street, Huizhou, ChinaView Hotel Details
Crowne Plaza Huizhou
Crowne Plaza HuizhouCrowne Plaza HuizhouCrowne Plaza Huizhou
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Crowne Plaza Huizhou Guest Reviews

4.7/5
Outstanding
1583 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1583)
Positive reviews(1548)
Reviews with photos/video(328)
Friendly front desk staff(109)
Perfect for kids(76)
Delicious buffet(51)
Great swimming pool(30)
Tasty dinner(30)
Luxurious(16)
Has facilities for children(13)
Negative reviews(34)
alch
1 King Bed Standard
Stayed in Feb 2024
Family
6 review
4.2/5
Very Good
Posted on Feb 15, 2024
The food are good and the room is clean. The location of the hotel is good as well.
Response from Property: Dear Guest: Thank you for choosing Crowne Plaza Huizhou for your vacation in town. We are committed to providing every guest with a comfortable and attentive stay, the hotel has 370 stylish, elegant, spacious and comfortable guest rooms as well as 5 different styles of restaurants and lounges, which are designed to meet the needs of the modern business traveler and help the new era of aspiring people to achieve efficient business travel. The hotel is located in Huicheng District, with beautiful environment and convenient transportation, it is a very good choice no matter it is for vacation or business trip, we look forward to your coming home again and wish you a happy life! Hotel General Manager: Robin Ning
Guest User
1 King Bed Standard
Stayed in Jun 2024
Solo travelers
5 review
3.7/5
Posted on Jun 3, 2024
nice hotel, very friendly and helpful staffs Location a bit far from centre Room was spacious, clean, but no view
Response from Property: Dear guests: Thank you for choosing to stay in Crowne Plaza Huizhou and sharing your stay experience with us. We are deeply honored to get your praise for our service and room. We hope to have more opportunities to serve you! At the same time, we are also more motivated to move on. Crowne Plaza Huizhou Hotel is located in Huicheng District, with convenient transportation, close to Huizhou Airport, Huizhou High-speed Railway South Station, urban light rail station, Guanghui, Huishen, Huihe and other expressways are close at hand. Look forward to your presence again, I wish all the best! Hotel GM : Louis Mo.
RickyP
1 King Bed Standard
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Everything is good this time esp the service. Hotel traces my record and have adjusted my room accordingly based on my comment in last visit. Thanks.
Response from Property: Dear Guest: Thank you for your favorable comments and favorite Crowne Plaza Huizhou Hotel! When you go out, living comfortably is the expectation of every traveler, but also the goal of all our staff. We will continue to work hard to give you an unforgettable stay experience and achieve efficient business travel. We look forward to welcoming you back to Crowne Plaza Huizhou! Executive Assistant Manager: Paul He
Guest User
1 King Bed Standard
Stayed in Nov 2023
Business travelers
18 review
4.5/5
Great
Posted on Nov 24, 2023
Great hotel and typical higher end experience. Only downside being took around 45 mins for a simple meal to arrive at the restaurant
Response from Property: Dear Guest: Hello! Sincerely thank you for choosing to stay at Crowne Plaza Huizhou and taking the time to leave your comments and feedback, we are sorry that this stay failed to bring you an unpleasant experience. Regarding your question, we are very sorry that the food was not delivered in time, and we will conduct staff training to improve the service quality of our staff and reduce this kind of negligence. If you have any problems during your stay, please feel free to contact the duty manager. We hope to bring you a new experience next time, and sincerely look forward to your continued support of Crowne Plaza Huizhou, the hotel staff is looking forward to your stay again! Thank you for your support! General Manager: Robin Ning
Maciej Marek
1 King Bed Standard
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Excellent place to stay overnight in Huizhou. Great view from Bath to a city , a usually in Crowne Plaza - very poor selection on mini bar. Regular lobby bar well equipped with 2 drinks fee of charge for guests. Will come back again 5/5
Samuelmhtam
1 King Bed Standard
Stayed in May 2023
Business travelers
107 review
3.7/5
Posted on May 2, 2023
A rather old hotel but service is good.
Response from Property: Dear Guest, Hello! Welcome to stay at Crowne Plaza Huizhou and give us a 5 out of 5 rating, the good time you remember here makes our heart touched, it is our duty to let our guests enjoy a good stay experience. The hotel pays great attention to the maintenance and upkeep of the facilities, we have excellent service and perfect hardware, the hotel facilities are mainly classic models, Kinko's mattress, Chivas massage chairs, etc. will let you feel our heart. We sincerely look forward to bringing more surprises for your next home! Wish you all the best! Hotel General Manager: Robin Ning
ShenzhenFoodie
1 King Bed Standard
Stayed in Sep 2021
Couples
47 review
4.5/5
Great
Posted on Oct 4, 2021
The staffs are nice; we even got a welcome drink. Our room is lovely, with an excellent bathtub. The hotel location is quite close to some of the tourist attractions, such as Huizhou West Lake and Huizhou Botanical Garden. There is a small shopping place nearby, and you can eat at McDonald's as well. However, the hotel closed its gym, spa, and indoor pool during our staycation. (There is an outdoor pool on the first floor, but too many people use it). The breakfast didn't change and provided the same menu every single day. The room was not cold enough, so we bought a small fan.
Response from Property: Dear guests, thank you stay at Crowne Plaza Huizhou. Thank you for your thoughtful comments. As for the questions you mentioned, we will follow up the adjustment and improvement. hotel is very concerned about the breakfast issue. we will continue to adjust and optimize, looking forward to your visit again, wish everything goes well! Executive Assistant Manager Paul He
sunnypapa
1 King Bed Standard
Stayed in May 2024
Business travelers
9 review
4.7/5
Amazing
Posted on May 26, 2024
Very satisfied, special price on 520 day, and free red wine. The downside is that the queue is too long, queue for check-in, queue for elevator, take-out said robot will deliver, waited 15 minutes but still didn't deliver, so I went down to pick it up.
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Guest User
Family Friendly Children's Room
Stayed in May 2024
Family
15 review
5.0/5
Outstanding
Posted on May 14, 2024
Compared to the Crown's own themed parent-child room, I think the Crown-themed one is better. This room is really big, but the toilet sliding door is a little hard to open. Also, since this hotel is not Crown's own theme, there is no check-in gift. My daughter liked the turtle and asked the front desk if she could take it away, but they said no, hahahaha. Then they gave her another doll, and she was very happy. The breakfast was good, the tofu pudding was delicious, and there was also porridge. I was happy. The staff were very friendly.
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Response from Property: Dear guests: Hello! Thank you very much for staying at Crowne Plaza Huizhou and for your praise and recognition. The hotel has many warm and comfortable parent-child rooms, and has launched the Octonauts theme IP parent-child room to create a cartoon and novel accommodation experience. The guest room is equipped with a parent-child tent, oversized dolls, children's bathrobes, children's toiletries, etc., providing children with a home-like feeling. In addition, the hotel also provides a variety of check-in and play projects, such as outdoor garden treasure hunts, inflatable castles, all-around baby classes, etc., to continuously meet the diverse needs of children and parents, and to educate and grow happily. Looking forward to your visit again, there are more beautiful things waiting for you to discover, and I wish you all the best! Hotel Executive Assistant Manager: Paul He
wingzerocustom
2 Double Beds Standard
Stayed in May 2024
Other
78 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is large, the facilities are well maintained, and the swimming pool and gym meet my requirements. In addition, two drinks from the lobby bar were given as a gift, which tasted good.
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Response from Property: Dear guests: Hello! Thank you for choosing Crowne Plaza Huizhou as your city holiday choice. At Crowne Plaza Huizhou, you can enjoy complete health facilities and services. In the well-equipped gymnasium, you can relax and strengthen your body; you can also swim in the heated indoor swimming pool or the beautiful outdoor swimming pool; or swing your racket on the tennis court and experience the infinite fun of sports. We sincerely look forward to bringing more surprises to your next trip home! Wish you all the best! Hotel Executive Assistant Manager: Paul He
Yurenxiaotai
2 Double Beds Standard
Stayed in May 2024
Family
37 review
2.7/5
Posted on May 7, 2024
I have stayed in this hotel many times, and I love it. But now, the business is really good, and the service is OK. The hygiene and facilities are really not good. We should slowly update the room interior and strengthen the hygiene. After all, we are also an old five-star hotel. Details determine many problems, don't you think? Many old five-star hotels will slowly update their interiors, and the hygiene is still good. As an IHG brand, there must be some improvement @Huizhou Crowne Plaza Hotel Management.
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Response from Property: Dear guest, hello! Welcome to Crowne Plaza Huizhou. We are sorry that we failed to bring you a good stay experience. We convey the true hospitality. We will actively explore better ways to respond to your feedback. The hotel has reported the problem you mentioned to the relevant departments. In the future, we will supervise the services in each area and be more rigorous and meticulous! Thank you again for your opinions and feedback. We look forward to your visit again to witness our progress! Hotel Executive Assistant Manager: Paul He
Guest User
1 King Bed Standard
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
I went to Huizhou with my friends this time. I saw that the reviews of this Crown Hotel on Ctrip were pretty good, so I chose to book it. The overall feeling of the hotel is very good, the room is clean and tidy. There is also a swimming pool, gym, and complete facilities. The front desk staff is warm and thoughtful, and they also give away free drink coupons. I strongly recommend it with 5 stars!
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6/13
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Crowne Plaza Huizhou. We are glad to receive your recognition of this stay! The May Day holiday is about to begin. The hotel will hold a series of parent-child activities during the May Day holiday, including exciting interactive performances, parent-child interactive classes, a happy water splashing festival, etc., to enjoy the May Day holiday and the city roaming vacation. In the early summer, you can set off at will! Welcome to stay at Crowne Plaza Huizhou again and enjoy every journey here! Hotel Executive Assistant Manager: Paul He
Guangxianan
1 King Bed Standard
Stayed in Apr 2024
Family
35 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The accommodation is first-rate. Huizhou is too hot, but fortunately there is a swimming pool and sushi. The view from the upper floor is good and quiet. You can choose between buckwheat and latex pillows. The bed is very comfortable. The front desk staff, Xiao Wu, is professional and first-rate.
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Guest User
2 Double Beds Standard
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 13, 2024
It was my first time in Huizhou. I stayed at the Crowne Plaza Hotel on the recommendation of a friend. The lobby was very elegant and the desserts in the lobby bar looked very delicate. I paid extra for an executive room and experienced the hotel's happy hour. The food in the executive lounge on the 28th floor was delicious. There were also a variety of cocktails that the lady could make for me, so I could get a little tipsy during my trip. The bed in the hotel was big and soft. The key point was that the hotel had pillows for me to choose from, not just cotton pillows. I chose my favorite buckwheat pillow and slept soundly. The room was also very clean and tidy, and the items were neatly arranged. I also liked that the bathtub was next to the window. The room was full of large French windows with a great view. It was a pity that the western restaurant was upgraded and renovated this time. I plan to try western food next time I come.
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6/9
Response from Property: Dear guest: Hello! Thank you for choosing Crowne Plaza Huizhou as your city holiday choice. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and at the same time we are more motivated to move forward. We hope to have more opportunities to serve you! Looking forward to your visit again, and wish you all the best! Administrative Assistant Manager: Paul He
Guest User
2 Double Beds Standard
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Considering the noise in the city center, I chose to stay at Crowne Plaza Huizhou this time. I have to say that the environment of this hotel is very suitable for leisure and relaxation. It is only a 30-minute drive from Huizhou Airport and is the closest luxury hotel to the airport. The service at the front desk is a highlight, very enthusiastic and positive, and check-in and check-out make people feel very comfortable. As soon as you enter the hotel lobby, you feel very grand, the space layout of the room is also very reasonable, the bedding must be praised, and you rest very comfortably. I will continue to choose this hotel when I come to Huizhou in the future.
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Response from Property: Dear guest: Hello! Thank you for staying at Crowne Plaza Huizhou and for giving us a good review! The hotel is located in Huicheng District, Huizhou City, Guangdong Province, with convenient transportation, close to Huizhou Airport, Huizhou High-speed Railway South Station, City Light Rail Station, and many highway entrances and exits such as Guanghui, Huishen, and Huihe are within easy reach, easily reaching Shenzhen, Guangzhou and Hong Kong. It takes only about 3 to 7 kilometers from the hotel to Jinshan Lake Shopping Center, Sam's Club, Longsheng Plaza, Huamao Tiandi and other shopping malls. Visiting the surrounding tourist attractions and tourist resorts such as West Lake, Honghua Lake, Botanical Garden, Luofu Mountain, Xunliao Bay and Daya Bay is a leisure option that you cannot miss. Welcome to visit again and wish you all the best! Hotel General Manager: Robin Ning