Ethnic International Garden Hotel

Ethnic International Garden Hotel Reviews

Ethnic International Garden Hotel

North of Huichun People's Stadium, Linbei Street, Hunchun, ChinaView Hotel Details
Ethnic International Garden Hotel
Ethnic International Garden HotelEthnic International Garden HotelEthnic International Garden Hotel
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Ethnic International Garden Hotel Guest Reviews

4.8/5
Excellent
593 review
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(593)
Positive reviews(581)
Reviews with photos/video(242)
Classy environment(126)
Delicious breakfast(94)
Large rooms(54)
Loved the night views(18)
Good lighting(12)
Luxurious(11)
Delicious buffet(4)
Close to train station(4)
Negative reviews(12)
WilliamRH
Business Queen Room
Stayed in Feb 2024
Solo travelers
156 review
5.0/5
Outstanding
Posted on Feb 21, 2024
This is the best hotel in Yanbian area, with luxurious facilities and five-star service standards. The exterior of the hotel is very grand, and at night it looks like a Chinese movie set. There are many places to take pictures, not only during the day, but also at night. A North Korean girl played the piano in the lobby, and the reception staff were efficient and multilingual. The whole hotel is full of Korean cultural characteristics, which made me feel very comfortable. The hotel also has a large parking lot, as well as a luxury shuttle service. The breakfast was very varied and the seating was very comfortable. The room was so large that I felt like I was living in a Korean palace. The ordinary rooms are comparable to the presidential suites in many hotels across the country. I am looking forward to staying at this hotel again. Highly recommend!
Response from Property: Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that you enjoyed the luxurious facilities, five-star service, and the grand exterior of the hotel. We take great pride in providing a comfortable and culturally immersive experience for our guests, and we're delighted that you felt at home.It's fantastic to hear that you appreciated the opportunity to take photos both during the day and at night, and that you enjoyed the live piano performance in the lobby. We're also glad to know that you found our reception staff efficient and multilingual, and that you were able to enjoy the variety of options at breakfast in a comfortable setting.We're thrilled that you found the room spacious and luxurious, and that it contributed to your overall enjoyment of your stay. Your satisfaction is our top priority, and we're grateful for your recommendation. We look forward to welcoming you back to our hotel in the future for another wonderful stay!
Karine A
Premier Queen Room
Stayed in Oct 2022
Couples
16 review
4.0/5
Very Good
Posted on Oct 6, 2022
The hotel is big, beautiful and well-maintained though it seemed quite empty when we spent one night there during the national day holidays. We were told at the reception there's not much to do in Hunchun apart from going to Fangchuan national Park (situated at the border between China, Russia and North Korea) but it was closed when we went there and apparently it's been closed for a while and will stay so for an unknown time... The hotel pool was closed too because of covid measures. At least we were recommanded a good Korean barbecue for dinner.
Response from Property: Thank you for your favorable comments. Thank you very much for choosing the Garden International Hotel. Your favorable comments are our driving force. We will continue to work hard to create a more comfortable living environment and a worthwhile experience. We also hope that Hunchun a beautiful city, can leave you a good memory. We look forward to your next visit to get your five-star praise next time.I'm sorry for the epidemic reasons, the swimming pool is not open, and the inconvenience brought by you, we apologize,Due to the epidemic, Fangchuan was not open, and there was a notice on the Internet,We wish your a smooth work and a happy life.
Guest User
Premier Queen Room
Stayed in Sep 2022
Couples
7 review
4.5/5
Great
Posted on Oct 3, 2022
Very nice hotel located just opposite of Hunchun soccer stadium. The hotel is brand new and looks just amazing. Also the rooms are one of the largest I have ever had in a hotel. General manager speaks fluent English and can provide advice regarding sight-seeing and restaurants. Very nice stay and we are definetly coming back!
Response from Property: Thank you for your favorable comments. Thank you very much for choosing the Garden International Hotel. Your favorable comments are our driving force. We will continue to work hard to create a more comfortable living environment and a worthwhile experience. We also hope that Hunchun a beautiful city, can leave you a good memory. We look forward to your next visit to get your five-star praise next time.We wish your a smooth work and a happy life.
Anonymous User
Business Queen Room
Stayed in Aug 2023
Friends
3 review
5.0/5
Outstanding
Posted on Oct 29, 2023
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Tuotuolingshiguan
Wedding Room (Double Bed)
Stayed in May 2024
Friends
56 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel environment is very good, although the surrounding area is not well developed, it is next to a stadium that looks like the Bird's Nest. You can rent Korean clothes in the hotel, the price is very cheap, and the Korean girls will gently help you dress up. You don't have to take pictures in the crowded National Park, the hotel is not inferior to it at all. I just don't know why it is embarrassing to book a wedding room
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6/7
Response from Property: Thank you for sharing your stay experience and commenting on the hotel environment and services. We are glad that you like the North Korean clothing rental service we provide and are satisfied. We ensure that every guest can enjoy a pleasant stay in our hotel. We look forward to your visit again and give us the opportunity to provide you with better service!
Guest User
Business Queen Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 2, 2024
The service is excellent, the courtyard is beautiful, the sanitary facilities are very satisfactory, the breakfast is very rich, and it is a great experience in the courtyard!
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Response from Property: Thank you very much for your praise and affirmation of our hotel! We are very glad that you are satisfied with our service, environment and facilities. We have been committed to providing every guest with high-quality service and a comfortable accommodation experience. Your satisfaction is our greatest motivation and honor. We look forward to having the opportunity to provide you with excellent service again in the future and welcome you again!
Guest User
Stayed in Apr 2024
Business travelers
13 review
4.1/5
Very Good
Posted on May 4, 2024
The hotel has a unique appearance. The lobby is grand and unique... The room is average. It is close to the high-speed rail station. It is far from the city. But it is still recommended
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Response from Property: Thank you for your praise of the hotel's appearance and lobby! We are glad that you are satisfied with the overall feeling of the hotel. We will seriously consider your feedback and strive to improve the comfort and facilities of the room to ensure that every guest can get a satisfactory accommodation experience. At the same time, we have also received information that the hotel is close to the high-speed rail station but far from the city. We will try our best to provide more transportation information and convenient facilities to make it more convenient for guests to travel. Thank you for your recommendation and look forward to seeing you again!
Guest User
Business Queen Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The best hotel in Hunchun, with a good environment and excellent service. The lobby manager and waitresses are gentle and beautiful. Manager Tina helped us many times. On the last day, we left the hotel to catch the high-speed rail because we couldn't get a car because we left too early. Manager Tina immediately drove us there personally. Thank you again! By the way, the hotel's breakfast is very rich, changing every day, clean and refreshing. It is recommended to include breakfast when booking a room. Some friends are coming for a business trip at the end of the month, and I have recommended it to them.
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6/9
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and sharing your pleasant experience here! We are very happy to know that you have given such a high evaluation of the hotel's environment, service and breakfast. Your satisfaction is our greatest motivation. Thank you especially for your praise of Manager Tina and our service team. We have been committed to providing every guest with a caring and high-quality service experience. Your affirmation and encouragement will be the strongest support on our way forward. We look forward to your friends choosing to stay in our hotel during their upcoming business trips. We will wholeheartedly provide them with the same or even better service as you. Thank you again for your support and recommendation, and look forward to serving you again!
Guest User
Business Queen Room
Stayed in Apr 2024
Couples
12 review
4.8/5
Amazing
Posted on Apr 23, 2024
The room is clean, tidy, comfortable, bright, quiet, and the space layout is reasonable. I have a few suggestions: I didn't find the option to cast the screen on the TV; secondly, the air conditioning is not very good. I checked in in late April, the indoor temperature was 27 degrees, and the air conditioning was set to 22 degrees, but it didn't go down. I don't know if it's a setting problem or something else.
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Response from Property: Dear guest, thank you for choosing to stay in our hotel. We are committed to providing every guest with a comfortable and pleasant stay experience. Regarding the issue you mentioned about the TV screen projection option, we will check and improve it to ensure that future guests can enjoy more convenience. At the same time, we are deeply sorry for the poor cooling effect of the air conditioning. We will immediately send a technician to check to ensure the normal operation of the air conditioning equipment and rule out possible settings or other problems. We will do our best to ensure that the temperature in your room is comfortable and provide a better service experience. Thank you again for your feedback. If you have any other needs or questions, please feel free to contact us and we will serve you wholeheartedly. I wish you a pleasant stay in our hotel!
Yangyang🌹
Business 2-bed Room
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The 450 twin room is very cost-effective. I wore 5-6 sets of ethnic costumes. The villa complex behind the hotel is very suitable for taking photos. The breakfast is richer. I hope to offer more special rooms in the future.
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Response from Property: Dear customer, thank you very much for choosing our hotel and sharing your valuable experience and suggestions. We are glad that you are satisfied with the cost-effectiveness of our twin room and the style of ethnic costumes, and you enjoyed taking pictures in the villa group behind the hotel. We will work hard to add more choices and rich dishes to meet the tastes of you and other guests. In addition, we will also seriously consider your suggestion of special room. We will continue to work hard to provide guests with more discounts and special room types to ensure that every guest can enjoy a good value for money accommodation experience. Thank you for your support and suggestions for our hotel. We look forward to your visit again and hope to provide you with a more pleasant and comfortable accommodation experience. If you have any other needs or comments, please feel free to let us know. I wish you a happy life!
Anonymous User
Premier Twin Room
Stayed in Apr 2024
Business travelers
2 review
3.8/5
Good
Posted on Apr 17, 2024
It has characteristics, good environment and beautiful scenery. There was a towel that was black after being used to wipe shoes, which was surprising. After giving feedback to the hotel, they immediately took the initiative to find us to apologize and said that they would prepare gifts for us when we left. We said that the gifts were secondary, and the main thing was that such contaminated towels could still be used, which was really wrong and needed attention. As expected, when we left, no one mentioned the gifts and towels again, and the waiter who came to apologize also had amnesia, as if he didn't know me at all. Well, it's understandable, a small city with a small population, mainly relying on international tourists, and factors such as the epidemic and the closure of the border cannot support the operation of the hotel at all.
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Response from Property: Thank you for your feedback and understanding of our apology. We deeply regret that this situation does not meet our service standards. We will reflect deeply on this and take measures to ensure that similar incidents do not happen again. We will communicate with the team to ensure that similar communication errors do not occur again, and further train employees to improve their service awareness and professionalism. Your feedback is very important to us and is the driving force for our improvement. Thank you again for your feedback and understanding. If you have any other comments or needs, please feel free to contact us. We look forward to regaining your trust and providing you with better service.
tufii
Business 2-bed Room
Stayed in Apr 2024
Friends
14 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The room temperature is suitable, there are welcome snacks and a five-piece anti-epidemic set for free, the shower head is fixed, the hotel is very beautiful, the breakfast is delicious, very satisfied
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Response from Property: It seems that you are very satisfied with the hotel's services and facilities, which is great! We are glad that you can enjoy the comfortable room temperature and extra courtesy, such as welcome snacks and epidemic prevention five-piece sets. The hotel ensures the comfort and health and safety of our guests is our top priority. Your satisfaction is the greatest reward for our unremitting efforts. We will continue to work hard to maintain the quality of our service and continuously improve to meet the needs of our guests. If you have any other needs or comments in the future, please feel free to let us know. Looking forward to your visit again and wish you a pleasant journey!
qiaoqiaos
Premier Queen Room
Stayed in Apr 2024
Friends
1 review
4.7/5
Amazing
Posted on Apr 5, 2024
The hotel is very close to the high-speed rail station. You can pass by it on the high-speed rail. The overall planning and shape of the hotel is in Korean style, with a pure wooden roof with flying eaves. It is magnificent and very beautiful for taking pictures. I heard that many Korean princess-style photos were taken here. It is a bit far from the city center. You can ask the front desk for the taxi contact information if you want to call a taxi. The room is very large. There is a separate small living room. The bedding quality is also good, and it is very comfortable to sleep. There is a bathtub. The free breakfast is really delicious and very satisfying. Especially the food with Xian ethnic characteristics, which is very delicious. The hotel has a pick-up service, which needs to be booked in advance. There are free rental Xian ethnic clothing in the hotel lobby
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6/8
Response from Property: Thank you for your detailed description and sharing of the hotel! It seems that you are very satisfied with the hotel's design, services and facilities, and we are very happy to hear these good comments. The hotel is close to the high-speed rail station and provides pick-up service, which is indeed very convenient for passengers coming from the high-speed rail. Moreover, you gave a high evaluation of the hotel's architectural style and environment, which are important parts of our efforts to create a comfortable and unique accommodation experience. We are also very happy that you are satisfied with the quality of breakfast and food. We have always been committed to providing guests with delicious food, especially local specialties. If you need to book a pick-up service or have any other needs, you are always welcome to contact our front desk. Thank you again for choosing our hotel and look forward to seeing you again! Have a pleasant journey!
Guest User
Premier Queen Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 4, 2024
This time I took two elderly people out for a trip and booked two exclusive king-size rooms. The rooms are super large, especially the bathroom shower area and the bathtub are relatively independent spaces, which are very friendly and convenient for the elderly~ The National Garden International Hotel is worthy of its name. The environment inside and outside the hotel is pleasant. The overall log-colored wooden structure of the hotel is particularly beautiful under the light at night. The pavilions and terraces in the courtyard are suitable for outdoor shooting. The hotel provides free Korean clothing experience, which is very ethnic. There are several beautiful Korean ladies in the hotel lobby. They are beautiful and talented, and often perform piano solos. The audio-visual experience is very enjoyable. 😎 A very perfect stay experience. I will definitely come again if I have the opportunity to come to Hunchun next time❤️
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Response from Property: Thank you very much for your detailed description and enthusiastic evaluation of our hotel! We are very happy that you and your family are satisfied with our exclusive king-size bed room and hotel environment. Our team has been committed to providing guests with a comfortable, convenient and pleasant accommodation experience, and your recognition is our greatest motivation. We are very pleased with your comments. We will continue to work hard to maintain the quality and service level of the hotel to ensure that every guest can have such a pleasant stay. If you have any other needs or special requirements, please feel free to let us know and we will serve you wholeheartedly. Thank you again for choosing our hotel and look forward to your next visit! I wish you and your family a happy journey and a good mood!
Guest User
Business 2-bed Room
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 25, 2024
This modern hotel combines traditional Korean characteristics with modern architectural style, which is very popular with me! ! ! ! ! The environment is elegant and quiet, and the ethnic style is very popular with me! ! ! ! ! ! ! ! I will come again next time! ! ! ! !
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Response from Property: Thank you very much for your enthusiastic evaluation of our hotel! We are very happy that you are satisfied with the design and environment of our hotel, as well as your recognition of our national characteristics and modern architectural style. We have been committed to providing guests with a unique and unforgettable accommodation experience, and your satisfaction is the greatest reward for our unremitting efforts. Thank you again for choosing our hotel, and we look forward to your visit again! I wish you a pleasant journey!