Hotels near Heritage Plaza

Hotels Near Heritage Plaza in Huntsville

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Best Hotels near Heritage Plaza

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Holiday Inn Express & Suites Huntsville West - Research PK Hotels near Heritage Plaza
Holiday Inn Express & Suites Huntsville West - Research PK Hotels near Heritage PlazaHoliday Inn Express & Suites Huntsville West - Research PK Hotels near Heritage Plaza
0.71km from Heritage Plaza
Welcome to Huntsville, AL, also known as the Rocket City. Huntsville is at the forefront of space technology, but as you stroll through the charming Twickenham Historic District or enjoy the lush greenery of Big Spring Park, you'll realize it's more than just a high-tech city. Easily accessible from I565, Holiday Inn Express is ideally situated for business or leisure travelers. Redstone Arsenal( 6 miles from the hotel)and NASA's Marshall Space Flight Center and Cummings Research Park are nearby. Our Holiday Inn Express is surrounded by the area's top attractions, including the Huntsville Botanical Gardens( 6 miles from the hotel), as well as the SciQuest and Twickenham Historical District. Blast off into a world of space exploration at the US Space and Rocket Center( 8 miles from the hotel). Complimentary Parking and Express Start breakfast has hot/cold items available. If you are traveling with business you will enjoy the 24-hour business center where you can polish your presentation with Free Hi-Speed WiFi. Business travelers will be close to Boeing, Lockheed Martin, Walmart, Hudson Alpha, and Raytheon all located less than 5 miles away. With Toyota Mazda 15 miles from the hotel.We also have a variety of concerts at the Orion Amphitheater, just 4 miles from the hotel.

GGuest User 2021.12.22
Great stay. Everyone on staff was friendly and seemed happy to be there. Room was clean fresh and neat. Beds comfortable. Our room location was faced parking lot and quiet. Workout room was small but clean. Breakfast had a lot of options both hot food choices and cold items that you could grab and go. Tables were kept clean. Covid policies in place and most guests were following them wearing masks in breakfast room. I appreciated the option to not have room cleaned and just have towels or other items dropped at room. Masks available if needed and hand sanitizer available in multiple locations. Location was very close as in walking distance to several reasonable restaurants as well as pharmacy. Short drive to US Space & Rocket Center and other attractions.
Outstanding
40 review
4.6/5
Price from
INR 10,158
per night
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Clarion Pointe Huntsville Research Park Hotels near Heritage Plaza
Clarion Pointe Huntsville Research Park Hotels near Heritage PlazaClarion Pointe Huntsville Research Park Hotels near Heritage Plaza
5.73km from Heritage Plaza
A stay at Clarion Pointe Huntsville Research Park places you in the heart of Huntsville, within a 5-minute drive of MidCity Huntsville and Cummings Research Park. This hotel is 1.6 mi (2.6 km) from University of Alabama-Huntsville and 1.9 mi (3.1 km) from Oakwood University. Take advantage of recreation opportunities including a 24-hour health club and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall. A complimentary continental breakfast is served daily from 6 AM to 9:30 AM. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite. Make yourself at home in one of the 153 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

DDewayne P 2021.01.18
The hotel is near a lot of things. The receptionist was pleasant at check in and every time I came in and out asked how things were in the hotel and my trip. The room was clean, I slept great, and the price was reasonable.
Very Good
51 review
4.0/5
Price from
INR 7,506
per night
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Sleep Inn & Suites Huntsville Near US Space & Rocket Center Hotels near Heritage Plaza
Sleep Inn & Suites Huntsville Near US Space & Rocket Center Hotels near Heritage PlazaSleep Inn & Suites Huntsville Near US Space & Rocket Center Hotels near Heritage Plaza
6.02km from Heritage Plaza
When you stay at Sleep Inn & Suites Huntsville near U.S. Space & Rocket Center in Huntsville, you'll be near the airport, a 2-minute drive from University of Alabama-Huntsville and 5 minutes from US Space and Rocket Center. This hotel is 3.9 mi (6.3 km) from Bridge Street Town Centre and 4.5 mi (7.2 km) from Von Braun Center. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. At Sleep Inn & Suites Huntsville near U.S. Space & Rocket Center, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is included. Featured amenities include wired internet access (surcharge), a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the 66 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

GGarrett 2023.10.24
Very good for business travel
Excellent
101 review
4.3/5
Price from
INR 8,726
per night
Check Availability
Huntsville
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Hilton Garden Inn Huntsville/Space Center Hotels near Heritage Plaza
Hilton Garden Inn Huntsville/Space Center Hotels near Heritage PlazaHilton Garden Inn Huntsville/Space Center Hotels near Heritage Plaza
8.02km from Heritage Plaza
The Hilton Garden Inn Huntsville/Space Center hotel in Alabama is conveniently located off I-565 on Governors House Drive. This Hilton Garden Inn is in the heart of Huntsville, near Cummings Research Park and only 9 miles from the Huntsville International Airport. The Hilton Garden Inn Huntsville/Space Center hotel has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests. This Alabama style Hilton Garden Inn Huntsville/Space Center hotel is certain to please the busy executive or leisure traveler with our amenities. This Alabama hotel offers complimentary high-speed internet access with secure PrinterOn remote printing. The Hilton Garden Inn has an in-room hospitality center with a microwave, refrigerator, coffeemaker, two dual line phones with voicemail and data ports. Each guestroom at the Hilton Garden Inn Huntsville/Space Center hotel has a large work desk with desk level outlets, ergonomic chair, On Command video, TV video games, complimentary HBO and USA Today each weekday morning. The Hilton Garden Inn Space Center hotel has heated outdoor pool, whirlpool, fitness center and 24-hour complimentary business center. The Great American Grill Restaurant serves freshly prepared breakfasts while the Pavilion Lounge offers a cozy environment with a fireplace and beverage service. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. We are located a mile from the U.S. Space and Rocket Center and the Huntsville Botanical Gardens. Other Alabama attractions near this hotel include the Huntsville Stars Baseball at Joe Davis Stadium, Early Works Museum and the Twickenham Historical District Downtown. The Hilton Garden Inn Huntsville/Space Center hotel in Alabama is only minutes away from Madison Square Mall, Parkway Place Mall and the finest restaurants in Huntsville, Alabama. We offer deluxe accommodations, friendly southern Alabama hospitality and a relaxed atmosphere for each of our guests....

NNetra T 2024.08.30
This was my second business trip to Huntsville. Stayed here at The Hilton Garden Inn/Space Center for both visits. The hotel is clean, the staff is professional and very friendly. The food at the Garden Inn Cafe is good and the service is great! to Destiny and Mr. Bobby in the cafe, the breakfast was very good. Room could use a carpet upgrade or remove the carpet.
Excellent
88 review
4.3/5
Price from
INR 11,010
per night
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Home2 Suites by Hilton Madison Huntsville Airport Hotels near Heritage Plaza
Home2 Suites by Hilton Madison Huntsville Airport Hotels near Heritage PlazaHome2 Suites by Hilton Madison Huntsville Airport Hotels near Heritage Plaza
9.57km from Heritage Plaza
Conveniently located just off Interstate 565, our new Home2 Suites by Hilton Madison Huntsville Airport hotel is ideal for your next business or leisure trip to Madison, AL. Our hotel is close to local corporations and businesses, and less than 20 minutes from downtown Huntsville. Put your feet up and relax in a contemporary, spacious suite. Work from the ergonomic desk and chair with free WiFi, or lounge on the sofa and watch a show on the HDTV. You’ll get a great night’s rest on the comfortable bed, and you can enjoy making meals with ease in the fully equipped kitchen with full-size appliances. Start your day with a delicious, free breakfast at our Inspired Table™. Enjoy classic favorites like scrambled eggs, fresh fruit, oatmeal and more. Hot, fresh coffee and tea are available around the clock, and you can stop by our Home2 MKT® 24/7 for snacks and beverages. Take a refreshing swim in the outdoor pool or keep up your routine in our fitness center. Run a load of laundry while exercising in our Spin2 Cycle facility.
Very Good
26 review
4.2/5
Price from
INR 12,561
per night
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La Quinta Inn & Suites by Wyndham Huntsville Airport Madison Hotels near Heritage Plaza
La Quinta Inn & Suites by Wyndham Huntsville Airport Madison Hotels near Heritage PlazaLa Quinta Inn & Suites by Wyndham Huntsville Airport Madison Hotels near Heritage Plaza
9.59km from Heritage Plaza
The La Quinta Inn and Suites Huntsville Airport Madison has been awarded the 2018 TripAdvisor Certificate of Excellence award and has earned this award consistently over the last 5 years. Shuttle Service is available on request - please contact the hotel directly- 256-258-2777. The La Quinta Inn and Suites Huntsville Airport Madison is a 76-room 100pct non-smoking hotel offering lodging and quality service with every stay. We are quietly nestled in the Huntsville suburbs of Madisons business district only 3 miles away from NASA and US Space and Rocket Center 1 minute away from the Huntsville International Airport and only 10 minutes away from the Armys Redstone Arsenal Gate 9 Research Park and the new Bridge Street Town Center. The La Quinta is within 7 miles of many major corporate clients including Boeing Northrup Grumman Raytheon Lockheed BAE BASF and Intergraph. We offer a variety of amenities to personalize your stay so catch up on your tasks in our well-equipped business center which offers computers printers and faxcopy services. Our hotel also offers guest laundry facilities for an added convenience and is a pet-friendly property. Burn off some energy in our fitness center or simply relax in Madisons first hotel offering an indoor pool and spa. Our Free Bright Side Breakfast with its varied options is truly a smart and tasty way to begin your day. Each hotel room at the La Quinta Inn and Suites Huntsville Airport Madison features a 50 wall-mounted flat-screen television with premium cable channels and HBO a spacious well-lit workspace with wireless and wired high speed Internet access microwaves and refrigerators along with combination safes at an additional charge. The pillow-top mattresses with upgraded pillows and sheets will ensure a satisfying nights sleep. Experience the difference at the La Quinta Inn and Suites Huntsville Airport Madison.
Very Good
57 review
4.1/5
Price from
INR 6,665
per night
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Clarion Pointe Madison-Huntsville Hotels near Heritage Plaza
Clarion Pointe Madison-Huntsville Hotels near Heritage PlazaClarion Pointe Madison-Huntsville Hotels near Heritage Plaza
9.83km from Heritage Plaza
A stay at Clarion Pointe Madison Huntsville places you in the heart of Madison, a 4-minute drive from Toyota Field and 6 minutes from Madison Public Library. This hotel is 3.1 mi (5 km) from Palmer Park and 6.8 mi (11 km) from Bridge Street Town Centre. Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Grab a bite from the grocery/convenience store serving guests of Clarion Pointe Madison Huntsville. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Madison? This hotel has 335 square feet (31 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 55 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Very Good
7 review
4.2/5
Price from
INR 7,411
per night
Check Availability
106 Jefferson Huntsville, Curio Collection by Hilton Hotels near Heritage Plaza
106 Jefferson Huntsville, Curio Collection by Hilton Hotels near Heritage Plaza106 Jefferson Huntsville, Curio Collection by Hilton Hotels near Heritage Plaza
11.91km from Heritage Plaza
Surrounded by eateries, entertainment and businesses, our hotel is close to several of Huntsville’s top attractions. We are less than a mile from Cummings Research Park and 11 miles from NASA Marshall Space Flight Center. Our onsite Revivalist Restaurant and Baker & Able Rooftop Bar are perfect for celebrations big and small.
Outstanding
29 review
4.6/5
Price from
INR 16,563
per night
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Four Points by Sheraton Huntsville Airport Hotels near Heritage Plaza
Four Points by Sheraton Huntsville Airport Hotels near Heritage PlazaFour Points by Sheraton Huntsville Airport Hotels near Heritage Plaza
12.88km from Heritage Plaza
Work, we have everything needed to host meetings and events. We offer over 6,500 sq ft of event space with delicious catering and audio-visual options. Its the kind of food that you crave and your guests will rave about. Stay In our stylish guest rooms, form follows function and timeless classics are woven with modern details. Stylish spaces, comfortable beds and productive workspaces, plus fast, free WiFi. Play Off the clock, get in a round of golf at Sunset Landing Golf Course get in your favorite workout at our onsite fitness center and because we make staying in for the night worthwhile. Come hang out with us at The Grille Restaurant and Bar! Grab a bite with a local brew and catch the game after a long day and unwind. Designed with travelers, meeting

4457gregg 2021.02.20
We had planned to spend one night here before a 6:15 am flight, but a once in a lifetime winter storm resulted in a four night stay. The hotel has a great staff, comfortable and quiet rooms, and a good location for airport travelers. I cannot compliment the staff enough during our stay. One thing that guests should be aware of, the hotel restaurant is only open from 5:00 pm to 9:00 pm due to covid. I had turned in my rental car, so leaving the property for a meal was limited. There were some prepared breakfast items at the front desk. The only other food options is in the concourse food court which is inside the secure area of the airport. A helpful TSA employee suggested we ask for a gate pass from our airline which we did. You can also go through security if you have a boarding pass. The hotel restaurant was good, but we were looking for a little variety since we were stranded for four days. This hotel is a great option if you have an early morning flight and wish to stay at the airport.
Very Good
39 review
4.2/5
Price from
INR 9,696
per night
Check Availability
Hampton Inn Huntsville-Arsenal/South Parkway Hotels near Heritage Plaza
Hampton Inn Huntsville-Arsenal/South Parkway Hotels near Heritage PlazaHampton Inn Huntsville-Arsenal/South Parkway Hotels near Heritage Plaza
15.59km from Heritage Plaza
The Hampton Inn Huntsville-Arsenal/South Pkwy. hotel is located off Memorial Parkway, near the Redstone Arsenal's main gate #1 and NASA. We offer a complimentary hot breakfast buffet and high-speed wireless internet access. Our Hampton Inn hotel is near many area businesses including Redstone Arsenal, NASA, Lockheed Martin, Boeing, CSC, Northrop Grumman, ITC Deltacom, Crestwood Hospital, and Huntsville Hospital. Huntsville, Alabama area attractions include Robert Trent Jones Golf Course, the U.S. Space and Rocket Center, Parkway Place Mall, Botanical Gardens, and the Huntsville Museum of Art, the Von Braun Center, a running park, movie theaters, swimming, and tennis. Within l.5 miles our hotel guests can dine at Logan's Roadhouse, O'Charley's, Wings, Outback Steakhouse, Copeland's of New Orleans, Krystal, Waffle House, Rosie's Cantina, Donatoes Pizza, and Victoria's Cafe. The Hampton Inn in Huntsville, Alabama features 90 rooms, some equipped with microwave, fridge, oversized desk, swivel chair, and whirlpool, exercise gym, and outdoor pool. Amenities include complimentary continental breakfast, in-room coffee maker, 25'' TV with cable. We also offer hair dryers, irons, connecting rooms, cribs, and video games/movies. Laundry/valet services, meeting/banquet facilities, and audio visual equipment are available for a nominal fee. We love having you here in Alabama at the Hampton Inn Huntsville-Arsenal/South Pkwy. hotel!
Very Good
5 review
4.2/5
Price from
INR 11,010
per night
Check Availability
See all Hotels near Heritage Plaza

Top Pick Hotels near Heritage Plaza

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Check out our most booked hotels near Heritage Plaza from the past 30 days!
No.1
The Westin Huntsville Hotels near Heritage Plaza
4.3/5
43 review
The Westin Huntsville
Huntsville | 5.35KM from Heritage Plaza
"Good Location"
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No.2
Holiday Inn Huntsville-Research Park Hotels near Heritage Plaza
4.1/5
102 review
Holiday Inn Huntsville-Research Park
Huntsville | 4.4KM from Heritage Plaza
"Good Location"
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No.3
La Quinta Inn by Wyndham Huntsville Research Park Hotels near Heritage Plaza
3.0/5
107 review
La Quinta Inn by Wyndham Huntsville Research Park
Huntsville | 5.65KM from Heritage Plaza
"Good Location"
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No.4
Days Inn & Suites by Wyndham Huntsville Hotels near Heritage Plaza
3.1/5
16 review
Days Inn & Suites by Wyndham Huntsville
Huntsville | 2.83KM from Heritage Plaza
"Good Location"
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No.5
Homewood Suites by Hilton Huntsville-Village of Providence Hotels near Heritage Plaza
4.2/5
40 review
Homewood Suites by Hilton Huntsville-Village of Providence
Huntsville | 1.82KM from Heritage Plaza
"Good Location"
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No.6
WaterWalk Extended Stay Huntsville Hotels near Heritage Plaza
4.6/5
3 review
WaterWalk Extended Stay Huntsville
Huntsville | 3.94KM from Heritage Plaza
"Good Location"
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No.7
Huntsville Marriott at the Space & Rocket Center Hotels near Heritage Plaza
4.1/5
41 review
Huntsville Marriott at the Space & Rocket Center
Huntsville | 7.48KM from Heritage Plaza
"Good Location"
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No.8
Comfort Suites Huntsville MidCity District at Research Park Hotels near Heritage Plaza
3.9/5
41 review
Comfort Suites Huntsville MidCity District at Research Park
Huntsville | 3.11KM from Heritage Plaza
"Good Location"
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No.9
Comfort Inn Near University Hotels near Heritage Plaza
4.0/5
40 review
Comfort Inn Near University
Huntsville | 6.05KM from Heritage Plaza
"Good Location"
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No.10
SureStay by Best Western Huntsville University Area Hotels near Heritage Plaza
3.9/5
7 review
SureStay by Best Western Huntsville University Area
Huntsville | 7.14KM from Heritage Plaza
"Good Location"
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Latest Reviews for Huntsville hotels

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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
Best Hotel experience we have had in a while. Arrived afternoon 13Sep24 greeted by the super friendly gentlemen at the desk. They answered our questions and gave us useful info/advice about hotel and the area. Hotel and room were super clean and breakfast was good. Highly recommend!
SpringHill Suites Huntsville West/Research Park Hotels near Heritage Plaza
SpringHill Suites Huntsville West/Research Park
Huntsville
Price per night from: INR 12561
4.5/5
Excellent
SSB821We were in town for a family reunion, and our cousin chose this hotel for a bunch of us to stay, plus take over a meeting room for two nights. We play cards, dominoes, spoons , etc. Checking in wasn’t great but it worked out, we thought. We then saw that we had been charged $1200 for two rooms for Friday & Saturday night, one room was charged three extra times. Jocelyn was on the desk when I went down to have it “fixed”. That girl is wonderful, she told me upfront that she knew at her old workplace she knew how to fix it, but she would try and make it right. It took her about 10 minutes and she did it. She also showed me she did it. Later that night I was checking to see if my brother had made it, and checking on his room. When he called to make the reservation he was told he could not have a handicapped room because we were already getting a discount (wow), when I asked Jocelyn about this she apologized and stated she did not know why he was told that. He did in fact have one and she walked me down to it and showed me to make sure it would be ok. Jocelyn was friendly every time my (Entire)family needed anything. You have a great team working there. We never had any issues, and if we did they were fixed pretty quickly. Your breakfast area is great, a nice variety of foods was really good. Thank you all for helping make our stay great!
Hampton Inn & Suites Huntsville/Research Park Area Hotels near Heritage Plaza
Hampton Inn & Suites Huntsville/Research Park Area
Huntsville
Price per night from: INR 10217
4.5/5
Excellent
My husband and I stayed a couple of nights here to celebrate our anniversary and I must say the staff was amazing from the time of checked-in until we checked out. After we checked in, I was waiting in my husband to park the car and I started talking to this nice lady name Wanda Morgan at the front desk. She asked me are we staying for business or we celebrating anything special. I told her we are celebrating our 16th anniversary and she was so sweet about it. As soon as we got to our room, we heard someone pounding on our door, it was Ms. Wanda telling us to come with her, our from has been upgraded. They even gave us a free pass at the bar. The rooms are very nice, clean and spacious. The only things I can say was wrong with our room was that one of the balcony doors would not open but I let them know about it. The breakfast was good and the coffee is great, and the best part is I can’t hear the other guest in their rooms. We will most definitely stay here again.
Hampton Inn & Suites by Hilton Huntsville Downtown Hotels near Heritage Plaza
Hampton Inn & Suites by Hilton Huntsville Downtown
Huntsville
Price per night from: INR 10111
4.4/5
Excellent
BBrandauGreat location to go to Space and Rocket museum. Breakfast was solid. Room was comfortable. Staff were very nice. Price was good.
Holiday Inn Express & Suites Huntsville – Space Center Hotels near Heritage Plaza
Holiday Inn Express & Suites Huntsville – Space Center
Huntsville
Price per night from: INR 10028
4.3/5
Excellent
NNew_friends_GRMy spouse and I took a mini vacation to Huntsville over a long weekend in May-June 2024. We've stayed in several Huntsville-area hotels over the years, but this was our first time at the Homewood Suites. Overall, we liked it. The check-in process went okay for us, but we were a bit surprised by the late check-in time of 4:00 (usually we're used to a 3:00 check-in). We arrived a few hours before 4, so our room wasn't ready yet and so we had to kill time doing other things in Huntsville before we were able to return and check in. Not a huge deal, but it was just a bit inconvenient. Overall, this is a nice property. We heard that it is undergoing some renovations. Our suite (#425) was pretty nice, but we could tell that there were a few things that were outdated. We had breakfast one of the mornings during our stay, and it was all right. We can't it was great, but it was adequate for one morning. This hotel has an outdoor pool, but we didn't have time to use it with everything else we were doing. Parking is free and is available at the garage which is adjacent to the hotel. Overall, we had an enjoyable stay.
Homewood Suites by Hilton Huntsville Downtown Hotels near Heritage Plaza
Homewood Suites by Hilton Huntsville Downtown
Huntsville
Price per night from: INR 11413
4.2/5
Very Good
Our second stay here. The last time, we had problems at check-in and had to wait for our room, despite checking in online well ahead or arrival. Excuse at that time was that they didn't anticipate so many bookings on New Year's Eve. We didn't understand that, as that is a special evening where a lot of people go out to celebrate and reserve a hotel room. Especially in an area where this Element is located (tourist location, lots of restaurants, a place where people go for special occasions, etc.). We thought that maybe that experience could be chalked up to low staffing and the holiday, so we decided to book again. The check-in experience was MUCH WORSE than last time ! As before, we checked in online 2 days ahead of time. We actually arrived one hour later than our scheduled arrival time. Our room was STILL not ready, along with those of a lot of other disgruntled customers still waiting in the lobby. Excuses from front desk personnel were inconsistent, with some saying that the hotel was ”overbooked” (you have a set number of rooms - how can that be ?) Some customers waited over an hour. After waiting almost 45 minutes, I had to call Bonvoy Customer Service to get any resolution, and only then were we quickly told that a room was ready. The room could've been cleaner and the food offerings at the hotel could've been better, but we could've overlooked some of that, had we not had to endure such mis-management of the check-in process. This hotel is in a great location, and holds such [promise. But, we are not eager to return, unless these management issues are resolved.
Element Huntsville Hotels near Heritage Plaza
Element Huntsville
Huntsville
Price per night from: INR 11176
4.2/5
Very Good
I was excited to try my first stay at a Hilton Garden Inn in Huntsville. Unfortunately, it will be my only stay at this hotel. Due to my Diamond Member status, I was offered a free upgrade to my room before I arrived! I was excited about it because it never happened before. However, my “upgrade” came with a broken refrigerator and inoperable jacuzzi! And when traveling with items needing to be kept cold, this was unacceptable. The jacuzzi was the “upgrade” but I never got a chance to utilize it. I hoped that by twisting the dials, checking the plugs, and wishing a little bit, that the fridge would be working when I returned from dinner….. it didn’t work. I knew calling the front desk was going to be fun. (Sarcasm!) Approximately 5 minutes earlier, I walked in the front door after dinner and saw the front desk employee sitting on her chair between the office and front desk looking like she couldn’t wait to go home. When I approached the desk, and stood there for a minute, she looked up and I was greeted with a look of “why are you bothering me!” I asked for two waters, which was then met with resentment, because she had to get up (I feel like). I was then met with an interrogation about the waters, and if I had gotten some before at check-in. The whole situation was rude and uncalled for. When I called Michelle at the front desk to talk about the fridge as I now knew it wasn’t working at all, I could tell that I was bothering her (once again). I told her the problem and she stated she would TRY and find someone to fix it. She also asked if it was plugged in… lol. Why would it NOT be plugged in? I then requested a room change, but she said she would find someone first. I told her this was supposed to be an “upgrade” to my original room and that was met with a “whatever sigh” and “I’ll call you back.” I was not pleased with the interaction as I’m sure no one would be. Approximately ten minutes later I received a phone call that no one could be found and I would get a new room. (I believe my original room - No upgrade). “Just come down and I’ll get you new key cards.” When I went to the front desk for the new key cards, I waited patiently off to the side as she dealt with another customer. As she was working she looked over to the side, saw me (and recognized me from the early interaction), rolled her eyes and said “here you go” with an attitude. Again, like I was bothering her. I finally got to my new room, and was able to “relax.” Other issues in this room included the bathroom was dirty, their were reddish-brown stains near the trash can and on the wall (you make up your own mind on that substance), the shower was sub-par with weak pressure, and the light to the thermostat wouldn’t dim. (I finally removed the whole thing from the wall at 0400). The entire stay wasn’t worth it. From the stay itself to the employees, I really expected more from Hilton. Save your points and your money! I’d like mine back!
Hilton Garden Inn Huntsville South/Redstone Arsenal Hotels near Heritage Plaza
Hilton Garden Inn Huntsville South/Redstone Arsenal
Huntsville
Price per night from: INR 10939
4.1/5
Very Good
GGuest UserAs hotels/Inns go, this Marriot was nice, but it was the people who made this place feel like a home away from home. From the young guy with the longish hair who warmly welcomed us, to the room organizer whose name started with D and who was an absolute joy to chat with, to the smart, sweet woman with a beautiful shock of gray who said goodbye to us, we were more than comfortable and happy with our experience. The room and grounds were clean and pretty, and we’ll definitely stay here every time we come back to Huntsville!
Residence Inn Huntsville Hotels near Heritage Plaza
Residence Inn Huntsville
Huntsville
Price per night from: INR 13402
3.7/5
GGuest UserMy stay was ok. The breakfast was good. Coffee was available 24/7. The only complaint I have is the very thin window shade. Light shined directly in my face all night. I got very little if any sleep. That is a deal breaker for me.
Best Western Huntsville Hotels near Heritage Plaza
Best Western Huntsville
Huntsville
Price per night from: INR 8347

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How do I contact trip.com customer service?

You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.