Serry Beach Resort Reviews

Zeina is so sweet!

🌴Appearance: Very contemporary Instagram style, from architectural design to exterior decoration, very beautiful, obviously a lot of investment. In terms of appearance, it is definitely a good place to take photos and check in, and any photo can get a lot of likes on social platforms. 🏠Interior layout: However, the layout and soft furnishings of the room are relatively simple, for example, there is not even a coffee machine, which is indeed a bit disappointing. It does not match the hotel positioning... 🍽️Food and Beverage: The performance of food and beverage is average, the ingredients are relatively simple, but the taste is good. For Chinese tourists, the food experience may be greatly discounted, so don't expect too much. 💁Service: The friendliness of the service staff needs to be improved, and I hope to treat every customer more warmly and attentively. 📍Geographic location: The hotel is about 10 minutes' drive from the airport, and the transportation is relatively convenient. 💶Consumption: The hotel mainly consumes in euros, so I remind all tourists to remember to bring euros. 🎵Music: Very fashionable, popular and tasteful. Overall, the exterior is beautiful but the interior has some shortcomings, and the food and service also need to be improved. If you have high requirements for the appearance and don't care much about food and service, you can consider coming here to check in and take pictures; but if you are pursuing a perfect travel experience, you may need to choose carefully.

Beautiful scenery, quality food, and warm service. I am quite satisfied. There is no so-called discrimination. I don't know what the weird comments on the Internet are now.

Since it is a newly opened hotel, the environment and facilities are very good in all aspects, but don't be deceived by some online books. After all, it is a Muslim country, and Serry itself is a local hotel. Compared with five-star beach resort hotels in North America and Southeast Asia, the overall service experience is not as friendly as that of old international chains, especially for women.

I am not satisfied with this hotel in many ways. The environment is nice and full of Instagram style, but the service is terrible. From the moment I entered the door, three doormen looked at me carrying two large suitcases and didn't come to help. I went to the lobby and waited for 40 minutes for half a check-in. The key point is that no one checked in. There were seven or eight people standing at the door and I didn't know what they were busy with. When I entered the room, I found that it still smelled a bit like decoration. The solution was to open the door. The key point is that the power went out after a few minutes of opening the door. Am I here for a sauna? I asked for water and a toothbrush in the evening, but no one came for half an hour. I had to call to urge them. And the slippers would definitely not fit you unless you are over 300 pounds. It feels like I have come to Giant City. It's indescribable. I can only say that such a hotel is just to deceive ignorant foreigners. Anyone who has traveled to Thailand and has the experience of traveling to Thailand, any hotel over 1,000 is worse than this one. It is not as good as the hotel in Soma Bay. All sea activities are cheap and the corals are abundant. Anyway, Serry made me feel uncomfortable from the moment I entered the door. Avoid this hotel group for the rest of my life.

The bathroom shower water leaked directly to the bed, and the cleaning staff did not provide toilet paper, shampoo and shower gel. Breakfast became 3 meals and charged 40 euros per person.

Let's talk about the advantages first: 15 minutes from the airport, very convenient, beautiful sea view, you can see the sunrise over the sea in the morning, the swimming pool is also very large, and the hotel's all-inclusive meals are also good. But the most exaggerated thing is that the sea view room we originally booked was inexplicably downgraded to a garden view room without any reason! This is the first time I have encountered such a thing, and the hotel said that the room was full that day and it was impossible to change. The hygiene in the room is average The quality of the service staff is uneven, some are better, and some are only enthusiastic about serving white people

The girl at the reception is very enthusiastic and is the best staff we met in Serry The hotel is very new and beautiful, with an extremely high occupancy rate. It is mainly visited by European and American families, and there are fewer Chinese people The sea view room has a beautiful view and comfortable bedding. It is basically the newest hotel we have stayed in Egypt. The TV, air conditioning, and hair dryer are all very good. We booked an all-inclusive package, and you will wear a wristband when you check in. The overall all-inclusive experience is not very good. In addition to the self-service sofra, many other restaurants need to be booked, but they are basically fully booked within 4 days after check-in. We wait list to book a seafood restaurant for one night, which is very average. It is recommended to eat sofra directly. There are rich varieties and basically no need to queue. Because there are many guests, except for the buffet restaurant, the efficiency of other restaurants is very low, and the room service is also relatively slow Finally, we booked a 4 am airport shuttle, which is charged, but the driver is very nice and punctual. It is recommended for early flights

It's nice and pretty. But I can't eat the breakfast. But it's like this in Egypt. European style.

The environment is beautiful, the facilities are relatively new, the service attitude is average, and it is obviously worse for Asians.

A very good all-inclusive resort hotel, very hygienic, beautiful and clean, and very quiet, very suitable for vacation. Really recommend it! The service staff are also very attentive.

The hotel looks great! but! What I am very dissatisfied about is that the remaining two non-buffet restaurants cannot be booked one day in advance! How is it possible to reserve 10 tables a day, and the restaurant that requires reservations does not serve Chinese food. The restaurant arrangements are superficial, and so are the hotel's activities. Basically, many of them have been cancelled. The only interesting thing is watching African dance at night. If it is not cancelled, should the event menu be updated? After waiting for more than 40 minutes to check in, it was too inefficient... It took a long time to order a drink, so all the points deducted from this store were deducted from the service. My room was not ready when I checked in and they upgraded me to a sea view room, which I am very grateful for. But it is really far from being a five-star resort hotel, and the staff and management need to be improved like crazy. The fried beef in the iron pot in the buffet restaurant is delicious~The cooking method of Chinese food is very suitable for the Chinese stomach~

Because one more person paid 8,000egp but refused to issue an invoice. I had to tip 8,000 when I helped open the door. When I paid 8,000, I made it clear that I had paid enough. Later, when I came back from dinner in the evening, he told me that it was 1,000 less. After I made it clear, the front desk pitifully told me that I didn’t. I can only let him pay for it, and I won't tolerate him.

The most unexpected hotel on this trip, I fell in love with it from the moment I entered the lobby. The combination of exotic style and resort style is very comfortable. Sitting in the lobby and looking into the distance, the arched swimming pool and the sea are presented one by one. In the early morning, I stood there. Watching the golden sun rise from the sea on the balcony, a wonderful vacation begins.