Sunrise Crystal Bay Resort -Grand Select

very good

All good. Nothing to complain.

We arrived on 10th of June at crystal bay where we are treated as kings, warm welcome and great room right across the pool with pool bar. Nice entertainment team which started at 10:00 am (not to early) and played all day till the end at 23:00. With pool parties, beach parties and other shows. Every day it is a very nice resort where the team is ready to make you vacation a real relax time. We stayed there for 12 days and with the 5 a la cart restaurant, the buffet restaurant you have many to change in the days. All are perfect and food is great! Thank you team Crystal Bay! Special thanks too Ahmed Abass, Amir Hamed, Team Organic Beauty salon, Sense spa team and Moemoen for make our vacation that extra dimension !!

This hotel has everything you could want, easily could spend over 2 weeks here and not get bored. The weather in May was perfect 30'c or slightly over each day, with the evenings cooler no jackets needed. The food was great, so much to choose from with also 5 free a la carte restaurants which you can visit unlimitedly. 'Snack bars for lunch time, is outside shaded (no aircon) where you can get all sorts - pizzas, fajitas, burgers, pasta dishes all to order. We stayed in a junior suite with sea view, our balcony looked out over the hotels private bay beach! The staff were all so friendly, tips were greatly appreciated, but not necessarily. The hotel grounds are quite large with multiple pools, private bay beach, pier to the left and pier to the right through the sister hotel. The main pool is the largest where the pool games take place, a adult only pool with a swim up bar (ideally needs more staff at the pool bar to allow staff to attend the swim up section, as you had to wait a long time or get their attention, it was quicker and easier to get out and order from the actually pool bar round the other side of the swim up bar, but still nice) the bar staff walk round and take drinks orders in the adults section. A adults only (large) jacuzzi with seating to the side of the main pools, this area is avoided by the entertainment team and spa staff. Games and entertainment daily, which can be viewed by the tui blue app - recommend downloading as you can book the restaurants and see the weekly activities. There is a sports bar, which was very quiet and tended to lack a bar man. Room was very clean, mini bar topped up daily, cleaner was very friendly and helpful. We did a late check out for €40 so we had the room til 6pm, suitcases were also collected from the room. We did not leave the hotel as we were having such a relaxing time. Cairo and Luxor were too far away for us to consider trips to, we were tempted by Mahmya island which looked beautiful. There is a parade of shops opposite the hotel where you can bargin with the locals, or a shopping centre with big brands nearby. Hugarda town was also recommended, bars, restaurants, beautiful pier. The sister hotel next door has a water park which you have access too, you can book and use the restaurants also although they are not free. We loved this hotel and holiday, the Sunrise hotel was amazing, if there was some in other countries I would book those of next time defiantly, although they are only in Eygpt and we like to visit different countries.

We have just returned from an 11 night stay at Tui Blue Crystal Bay, the overall experience was amazing and one of the best hotels we have every stayed at. The facilities are great, good food at the buffet restaurant and incredible à la carte restaurants as part of all inclusive, we especially loved the BBQ and Mediterranean restaurants. Large pool that is kept clean, always sun loungers available, and the beach is very peaceful. We’ve had great experiences with staff, entertainment team are excellent, especially Austin and Bodda, who kept us entertained day and night. We loved our bartender Ahmed who remembered our drinks order from night 1 and was always smiley and welcoming. The only negative point we found was that we were unable to get late check out and had a 23:30 flight home so the last day was very long and warm with no room, before this the reception staff seemed accommodating but when asking for late check out it they didn’t seem very interested in helping and we weren’t offered any showers etc, I did email requesting late check out before the holiday but you can only request 24 hours before departure so very hard to plan. This didn’t take the shine of the amazing holiday we had and we would recommend this hotel.