Guest User
June 6, 2024
Super clean hotel, smells amazing when you walk in & I loved the treats and refreshments at the reception! Staff is super friendly we were so happy. Food was absolutely fantastic, tasty, fresh and delicious, we will miss the Egyptian food. Entertainment every night with variety of programmes was so good. There are a lot of swimming pool, we loved the Zen Pool because you can actually relax without anyone approaching to sell you a service like the way it is if you are on the main pool or on the beach. The room is spacious, bed is comfortable sheets are super clean, comfortable pillows, I slept like a baby each night! Cleaners are neat and attentive to details and the room is always spotless when we come back at the end of the day. Security personnel are so nice and making sure we are ok at all times when we leave and when we come back, they always made sure we are safe when we plan a trip or go out. I didn’t appreciate though, throughout our stay I was always approached by staff either at the main pool, beach or even at the spa when I went for a massage, they always asking if I was from this country or the other… or they say you look like from that other country when I answer to where I am from, I found that rude and frustrating to me especially when I came all the way to El Gouna to relax!