Ali Baba Palace -Families and Couples Only-

Very nice hotel, great staff, very good location. Food selection in restaurants could be better. Beach restaurant is very good. Very clean and spacious room. Kids club is good but unfortunately opens at 9pm, could be opened earlier. In general it is a nice place.

Ali baba palace. This amazing family hotel we choose by recommendation of our friends. We had a nice clean room , very delicious food and fruits and drinks, cool Aqua park, very green and beautiful territory of the hotel, amazing new kids club and very friendly animation team ( they have every day some program in the day time : Aqua gym, yoga, dance, darts) and in the evenings we was enjoy with the live music, shows and pool party. We will recommend this hotel too.

We are currently staying here. My niece and I have came for a week. Positive feedback Room was lovely and cleaner done a great job cleaning the room and keeping us hydrated by ensuring we always had water. He also was friendly and chatty. Facilities were good. There is a water park for children, pool, ice rink, bowling, shops, nightclub and day and evening entertainment. Negative feedback Staff are not friendly. Most of them (90%) are miserable and rude. They do work very hard but never once did any of the waiting staff acknowledge us when we went into a restaurant and we had to go and get all drinks by ourselves. Food choices are limited. The food was ok but it was always the same choices and the food was never very hot. All inclusive is not all inclusive and we found the bar staff to be especially rude. We left the hotel and asked the hotel to arrange a taxi to take us shopping . The man phoned for a taxi and they dropped us off at some man’s shop where they had arranged that we would be picked up at the same place at an agreed time. There were no other tourists around and at one point one of the shopkeepers followed us along the street to the bank. It was a very unsafe environment for 2 women on their own . We were assured it would be safe to go out of the hotel but I would not advise it. We were 2 women on holiday and I think we would have been treated completely different had we been with men. We watched as other guests were treated completely different to us. Overall experience There were not many British people at the hotel, mostly Russian, German and Dutch. We had no problem with that and found them to be friendly enough. We had a spa day and the treatment and therapists were amazing. The beach is beautiful and there is a bar and a place to eat. It is only a couple of minutes walk from our room so that’s a plus, however you are constantly harassed by people trying to sell you trips etc. The entertainment team are very good and work very long days. There is various activities on throughout the day but everything finishes at 10.30pm and then it is only the nightclub. We have enjoyed our stay overall but we have been on trips most days. Had we been at the hotel every day I don’t think we would have enjoyed the holiday as much. We have loved Egypt but everything is money related and they are waiting for a tip before they even serve you!! If I returned I would not come back to this hotel.