Pickalbatros Citadel Resort Sahl Hasheesh

It’s best to do your homework before booking! Make sure where in the resort the room type is located Because the horizontal distance is quite large, it seems that you would like to be closer to the swimming pool, closer to the restaurant, more lively and quieter? The restaurants are relatively close to the lobby and the area is quite lively. The other side, 6, 7, 8, is relatively quiet. You may have to walk for a while to eat. You can also call the lobby and ask the lobby to send a car to pick you up. The overall feeling is similar to a cruise ship Each restaurant has good dishes, but most of the rest are just okay I don't like mixed drinks, except for the welcome drink - you can order it at the lobby bar (not on the menu) Freshly squeezed orange juice is good (only available for breakfast)

Reservation-only restaurants are not available at all. We wanted to make a reservation at an Italian restaurant, but it wasn't available until 2 days later, the day we had already checked out. And the ****** attitude of employees who shout ni hao when they see Asians must be improved. Also wifi does not work in the rooms. The hotel is large and has a variety of facilities, and it's nice that there is a small swimming pool in front of each building. Although it is far from downtown Hurghada, there are many things to enjoy within the hotel and Uber is also easily available.

I plan to go there again with my friends this month. Although the location is a bit remote, it is a well-known resort with complete and comfortable facilities. It is quite fun.

好的好的，好的好的好的φ（゜▽゜*）♪

The hotel service is good, the environment and landscape are beautiful, the photos are great, the all-inclusive food is also good, but the room looks a bit historical, other than that everything is good😊😊😊

非常好，太喜歡這家酒店了～

I booked a family room at Pickalbatros Citadel Resort Sanl Hasheesh, Egypt, for two nights on April 13 and 14. The hotel room was clean and the environment was very good, but the service was very poor and we were very dissatisfied. We would like to inform Ctrip to file a complaint: At noon on April 14, we arrived at a buffet restaurant (CULINA) in the hotel lobby. I went to get pasta. Everyone lined up, and so did I. But when it was my turn, two Europeans cut in line in front of me. The chef did not give me the noodles according to the order of the queue, but gave them to the people who cut in line. I was not respected. Although I was angry, I chose to tolerate it. On the morning of April 15, I went to the same buffet restaurant for dinner. I went to the same place to pick up food. Yesterday, it was boiling pasta, and today it was boiling eggs. At that time, I saw eggs boiling in hot water. I said I wanted this, and the chef very impolitely pointed to the corner and said "There". There was no polite word "please" from beginning to end. Then he and a guest laughed about my asking about boiling eggs in hot water. Because I can speak English, I understood. I was very angry. After I put the breakfast on the table, I went back and asked the chef "Why laugh?" I asked his name, he told me his name was Mostafa, he not only did not explain, nor did he apologize, but also said very rudely "go" to complain, and made a [strong] gesture. At that time, the restaurant manager came over to inquire about the situation, but because I had to go to the boat at 8:30, I left the restaurant. We are very angry and dissatisfied with the hotel's discrimination against Chinese people. I have seen many posts on the website before saying that the hotel discriminates against Chinese people and licks Europeans and Americans (Ctrip can go to Xiaohongshu to check). The facts prove that it is true. We paid the same money, but did not receive the same trea**ent. We lined up to respect others, but they ignored us. They also laughed at us in front of our faces. I can speak English and some Arabic. I understand it all, so I questioned him in person. But many Chinese guests do not know English, and they paid there but did not receive fair trea**ent. We are very disappointed with the hotel. On the 15th, we checked out and left the hotel, and booked another resort hotel on Ctrip. We hope that Ctrip can seriously and seriously send this complaint to their hotel to safeguard the interests of Chinese compatriots. We Chinese are friendly wherever we go and do not cause trouble. But they are not easy to bully. I hope they can understand this truth. In addition to the beautiful environment, this hotel has bad food and no children's play facilities. The price-performance ratio is very poor. The hotel I changed on the last day is much better!

The hotel is super beautiful Every room has a sea view Then the food is free to eat delicious