Sunny Days El Palacio Resort & Spa

I was really looking forward to a relaxing all-inclusive stay in Hurghada, but this hotel was a huge disappointment! The front desk was incredibly inefficient. I booked a standard sea-view room, but when I opened the door, it was a corner room with the beach diagonally opposite – truly disappointing and frustrating. By the end of my trip, I was too exhausted to argue with the hotel, so I just gave up. In the restaurant, the servers clearly showed preferential treatment, being much more enthusiastic towards white guests. The hotel food was also pretty mediocre. If you're planning a trip to Hurghada, I'd strongly advise against booking this place; you'd be better off at the neighboring Arabella.

I liked it, and it would be even better if the restaurant improved.

The hotel is well-located and close to restaurants and activities. A big thank you to Ahmed, Remon, and Mahmoud. See you soon!

Our vacation was great, with a beautiful reef, lots of fish, and plenty to do. The service was good. The rooms are nice, but only the new ones. The older part of the hotel made a worse impression. Unfortunately, the hotel didn't inform us about the extensive renovations, so the drills and other noises significantly disturbed our relaxation. The service was super, the staff deserve a medal!

The hotel is nice and suitable for families with children. It has its own lagoon and coral reef, where you can find almost every kind of fish, which is a plus. The food selection is wide, but mostly monotonous. The grilled beef is especially delicious; you won't go hungry. The sea-view rooms are wonderful, though they need some attention.