Pickalbatros Aqua Vista Resort - Hurghada

The room is big and clean, with complete facilities, and the water park is fun. The restaurant tastes so-so, and you get sick of it if you eat too much. It is a certain distance from the beach, and you need to take a shuttle bus to get there, which is not very convenient. Secondly, I chose a king-size bed room online, but the store arranged a double bed for me. I communicated with the front desk for a long time before they agreed to change the room... Since there is a king-size bed room, why not give it to us? I think the service here is not in place!

A total of 15 people from a group of friends went on a trip. We arrived at the hotel front desk at around 9:30 pm on the 3rd. We contacted the hotel at around 8:30 to ask about dinner. We called several times but no one answered. We asked Ctrip customer service, but they couldn't contact us either. Forget it, maybe they were busy. We stayed for 3 nights and everything was ok. The resort hotel environment was good, the room was clean and tidy, and the area was more than 35 square meters, which was large enough. There were several large and small swimming pools, and many tourists. The buffet was very good, with many varieties, and the cost of three meals was included in the room rate. I want to give a bad review to the front desk! When we checked out after breakfast on the morning of the 6th, one room in our team handed in 3 cards (2 room cards and one meal card). According to regulations, each room was given two cards, for a total of 4 cards. Maybe there was a mistake in the original allocation. Another room handed in 1 more card, 5 cards, and one more card. The front desk didn't tell us, so they kept asking us to pay 1 less card. The people in this room looked for the card, so they ran around the room to look for it, searched through the bag, delayed the check-out time, and made the people with less cards anxious. Finally, we communicated in the team group and figured it out. We are from the same team. They didn’t say anything when they collected one more ticket at the beginning. Then they kept asking you for one less ticket at the end. What does the front desk want to do? Haha.

The room facilities are older but the hygiene is very good. The waiters are very enthusiastic. All the facilities in the three hotels are free to play, and they are particularly friendly to parents with children. There are many things for children to enjoy. Three meals a day are included, and drinks are provided free of charge throughout the day. There are also snacks and ice cream in the children's area in the afternoon. There is a shuttle bus to the beach which is also very convenient. In short, the price/performance ratio is quite high.

A wonderful hotel adventure where you can immerse yourself in the peace of the Red Sea. See you again Pickalbatros. 🥰

All-inclusive hotel, food is good, reviews are very high on various platforms, service is okay, but few people mention that this hotel is some distance from the seaside, and needs a shuttle bus to send it there. I actually don't like this very much, but Too lazy to move and stayed for two days.

Very good, but the waiter who sent us in at the front desk was very arrogant and looked down on Asians. I observed that many Asians did not help carry their luggage and only gave directions. When Europeans checked in, he would be very enthusiastic to help carry their luggage, and the doorman was also a bit polite. I disdain the expressions of Asians, but overall it is very good and very affordable. The guy who cleans the room, I remember his name is Ahanmod, is very enthusiastic and puts out many different beautiful towel patterns for us every day. He is very enthusiastic! He also greets us warmly every day. This is what we like most about the hotel. We hope to give him a salary increase.