Gwango Heritage Resort

We were very disappointed when we arrived at temperature of almost 38deg C in the evening to the lodge that they had no fan in any room. Though other hotels we stayed during our Zimbabwe trip had AC particularly to sleep after hot day excursions. How can you list a hotel who do not even provide a fan, not even a pedestal fan for the night. The 2 rooms we booked for the family were a nightmare experience for all of us as none of us could sleep. We had a rat in one the rooms which made my daughters scare the whole night. There was no provision of water in the room, and had to be bought from the bar which closed at 9 pm. I will not recommend anyone to go near this lodge and recommend TRIP.com and other booking sites to delete this from their website

What a wonderful place to stay. The staff were super friendly and service excellence was shown at all times. Only remark I want to leave is that a kettle in the lodge would be nice.

The service at Gwango Heritage Resort was exceptional from the moment we arrived. The grounds and buildings are a beautiful combination of traditional and modern influences. The location is perfect for exploring Hwange with an entrance just up the road. Great food. Great people. We honestly could not fault Gwango and look forward to returning soon.

I had the most amazing time at Gwango Heritage Resort! I stayed for a nights, and it was difficult to leave. The food was excellent (I am a vegetarian), I was treated like family, had great safaris; led by Fortune and Carlos. The reception staff could not have been better, and the manager made my stay exceptional. Thank you all so much! I cannot wait to come back!

We initially booked for three nights and tayed four in the end. Gwango is the perfect combination of reasonable prices and comfort, with super-friendly and caring staff. Our bungalow clean and basic, but stylish. Not much hot water.. The food was generally OK/good, and there was an excellent SA cabernet sauvignon for $10 a bottle. We booked one whole-day drive initially. Previous reviews were mixed about inexperienced guides and stalling jeeps. Our experience was the opposite. Carlos may only be 27 but he has qualifications, experience, and an uncanny ability to spot and identify animals! We booked three more half-day drives with him and saw everything! The elephants drinking out of the hotel swimming pool and the cosy fire pit were fun too.

We had a wonderful time at this resort. The staff were exceptionally friendly and helpful. The food was delicious. The accommodation was rustic and very clean.