Guest User
September 22, 2023
We just returned from a week at the Dorado Ibiza (September 2023). The property is a small, funky (music theme), boutique hotel located directly on the beach with a pool; it checks all the boxes for us (two couples). It's clean, well maintained and fun. The employees were all courteous; some were friendly/lovely. The rooms are large, all suites, with one of the best showers (plenty of water pressure and all the hot water you could want) and a cool kitchenette. The breakfast was delicious. Lovely pool. What, you may be thinking, is the "but" in the title? Well. The thing is that the management of this property is very focused on "operations" (like a Swiss train)... *each guest is provided one pool towel at a time, no ifs ands or buts (you can exchange your towel but you will not have one to lay on and one to dry with) *breakfast (including coffee) starts precisely 9 and ends promptly at 11 *the bar and poolside food opening at noon (which do not overlap with the cleanup after breakfast!) are the same (no food to be ordered after 4:15). If you want something a bit outside the strict limits/hours and you are courteously but firmly rebuffed. Now if this were a discount property, I could perhaps excuse the apparent fiscal austerity but it's not. It is the way this hotel is managed. I travel a lot for business. There are hotels that are customer focused (whatever you want they will go out of their way to make it happen) and hotels that are "operations focused", this is the latter...