Our party consisted of 3 ladies in our 50s & we booked what was described as a deluxe room for 4 nights. Checking the small print on our return, it says it was a deluxe double, so in hindsight the clue was there, but what was not made clear at the time of booking was it would be 2 beds & armchair sofa bed which would be OK for a small child but certainly not for an adult. We let reception know we were unhappy with the room as it was not big enough for 3 adults (there was insufficient storage space & it took some careful planning to put our cases out of the way so we could actually walk around the room without having to climb over the beds) & were told we could change rooms but there would be an additional charge. As we had each paid in excess of £1100 we were not willing to pay anymore. It was left the manager would be made aware we were unhappy but we heard nothing more. We then spoke to reception to let them know we only had 2 each of the dressing gowns, slippers, glasses & cups for the tea/coffee making facilities in the room. We were told this would be sorted - it wasn't. One member of our party celebrated her birthday whilst we were away & it was great that a bottle of bubbley was left in the room, but we only got 2 glasses! We also could not all sit out on the balcony as there were just the 2 chairs. We had a great time but the room facilities & lack of attention to detail were disappointing for a 5 star hotel. Food was OK but I've stayed in 4 star hotels that offer better choices/quality. That being said, the bars, pool areas & entertainment were excellent. We would return again but would certainly be asking more questions about the room.