Grand Palladium Palace Ibiza Resort & Spa- All Inclusive Reviews

Excellent service and rooms, hotel was great, definitely 10/10

Very good (smiling staff, good quality of food) except the Portofino restaurant. During our 3rd visit to this à la carte restaurant, we ordered additional lobsters. Reservation at 9:15. The lobsters arrived at the table 1 hour later at 10:15 (service much too long). At the end of the lobsters the waiter asked to pay the bill, saying that the deserts would follow. 5 minutes later I ask the head waiter for desserts and she replies sorry: “the kitchen closed at 10 a.m.”. I point out to him that if the kitchen closed at 10 a.m. why the lobsters arrived at 10:15 a.m. and especially why no one informed us of this closure. So we paid for a DESERST FREE meal.

Everything was perfect. Drinks etc. Only the food was very disappointing to me, maybe I shouldn't have expected too much from it...

Everything top.