Villages Road, Hurghada, Red Sea Governorate, 84511, EgyptView Hotel Details
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Mirage Bay Resort & Aqua Park Guest Reviews
3.5/5
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.5
Service3.5
Cleanliness3.5
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All reviews(48)
Positive reviews(34)
Reviews with photos/video(4)
Negative reviews(12)
Guest User
Standard Room with Garden View
Stayed in May 2024
Travel with friends
2 review
2.2/5
Posted on May 6, 2024
At this price, it is really okay if you have a room.
But for the same price, I would recommend going to a youth hostel.
The most fatal thing is that I suspect the front desk discriminates against Chinese people. The attitude when checking in was very bad, which made me a little scared. When I checked in, they didn't even tie the straps.
So if you have a small budget, I suggest going to a youth hostel directly. Due to the bad attitude of the front desk, it is really uncomfortable and the room is not very hygienic.
Oh yes, there is not even a quilt, only a thin towel to cover the bed.
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Guest User
Standard Room with Garden View
Stayed in Nov 2023
Solo travelers
5 review
3.7/5
Posted on Nov 5, 2023
The room was destroyed, the doors of the closets and toilets do not close, the bed is broken, the food is not bad, there are a lot of people, the Russians occupy the sunbeds and may not come, the water park is ok, the territory is well-groomed
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Guest User
Standard Room with Garden View
Stayed in Oct 2023
Family
1 review
4.2/5
Very Good
Posted on Nov 11, 2023
Magnificent hotel very large rather a complex there is everything inside I highly recommend
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abdenbi
Standard Room with Garden View
Stayed in Jan 2024
Family
25 review
1.0/5
Posted on Jan 21, 2024
Hello bad hotel old furniture and not clean. But the reception person very kind, thank you cordially
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Guest User
Double Room with Pool View
Stayed in Jul 2024
Family
1 review
1.2/5
Posted on Jul 14, 2024
I do not recommend the hotel
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Vazgen
Standard Room with Garden View
Stayed in Jul 2023
Travel with friends
2 review
2.0/5
Posted on Aug 11, 2023
The hotel is full! There is never enough space.
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Guest User
Stayed in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 1, 2024
During our holiday with friends, we had planned to visit two hotels. This is the second one. The food is not as good as the previous hotel, but the entertainment was on a whole other level. From the first moment we were in charge of the animators Mohammed and Petra (Czech). Since it is our first time in Egypt, they prepared a whole day of program for us: quad biking in the desert, camels, lunch and dinner in Hurghada. Mohammed showed us the real Egypt, not just the tourist attractions, we had a city tour, we saw how people really live and act in Egypt. In addition to bowling, we ended with a brutal party in the resprtu. Mohammed made everything perfect. We didn't worry about money until the very end. He and Petra also watched over all the attempts of the locals to turn us in. Really top-notch treatment. A full day of fun and adventure ( go-carts, Sahara, lunch, dinner, bowling, Hurghada tour, club, apartment to change and hygiene during the day) cost us $50 per person, so easy. Thank you very much!
Response from Property: Dear Marek W, Sunny greetings from Mirage-Bay Resort . Thank you for the great experience review. We are pleased to hear, that you have enjoyed our hotel, hotel facilities and team hospitality. We can't wait to welcome you back home once again! Warm Regards and Best regards, Your Mirage-Bay Resort Team
Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 1, 2024
The staff were very kind and hospitable, always helping when we needed. Hpwever the WiFi was often weak and would not connect in many places. The entertainment team was excellent and always put on a great show. The room were very clean and the housekeeping kept them clean daily.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your kind words and valuable feedback on TripAdvisor. We are delighted to hear that you enjoyed your stay with us once again and that our team members were able to create a memorable experience for you. We would also like to thank you for your wonderful comments about our hotel. We are committed to providing exceptional service to all our guests, and we're thrilled to hear that we were able to exceed your expectations during your visit. Your kind words mean a lot to us and we will be sure to share your feedback with our team members. Thank you again for choosing our hotel and we look forward to welcoming you back soon. Best regards, Your Mirage-Bay Resort Team
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 27, 2024
Hello Good afternoon everybody I want to explain everything In this hotel The hotel is really amazing but it’s too big and from the beach to the aqua park it’s long away The restaurant it’s good But the problem it’s too much people There So sometimes u feel like hot there But it’s okay because the food is delicious And the room is beautiful and every day the housekeeper cleaning the room
Guest User
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 21, 2024
Holiday in this hotel was amazing everything was so easy,check in was good personal want just us to feel good and animation team they have every day another programs and in the evening they have every day another show, so it was good and not boring
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 19, 2024
It was super vacation, good food , good animation, brcause it was fun with them. In the morning they start eith streching, after this belly dance after this aquagym. About sea it was beutiful. Clear water in sea we saw fish and coral. So for sure we will com back.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 16, 2024
Hello everyone I was in this hotel for 2 weeks and it was very amazing everything was great The food is very good Room is cleaned every day And the animation entertainment is very amazing they have a different program every day The hotel is very big u can find whatever there I liked this hotel
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 6, 2024
The hotel was really amazing I enjoyed the sun and the sea and also with the animation team they are amazing everyday they have a new program and different show It’s very good price for the hotel I prefer the hotel for everyone and the hotel is very big I enjoyed so much and I like this resort
Guest User
Stayed in Aug 2024
Other
1.0/5
Posted on Aug 5, 2024
It was not a safe place for my children. The aqua park games were dangerous and there was no care in them. My child almost broke his neck because one of the adults descended behind him. The rooms were also not clean and the staff treated them completely disrespectfully. I asked them for a fork and a knife because mine was not clean. He took it. And no longer, as flies fill the room and insects are also many, especially when I received the room, it had a bad smell.
Guest User
Stayed in Aug 2024
Other
1.0/5
Posted on Aug 3, 2024
First, the reception service and room cleanliness are very bad. We waited two hours to get our suit, and when we entered, it was full of flies and unclean with leftover food, and there is no washing machine to clean clothes, and the smell of the place is bad. Secondly, as for the food and drinks, they are also bad. My mother suffered from severe colic. The restaurant service is tactless and bad, especially the restaurant manager or their supervisor. Thirdly, the swimming pool is not clean and is cleaned weekly until it turns green. It was a bad experience and we will definitely not repeat it.