Ibusuki Syusui-en Reviews

五星級服務，車泊在停車場已經有人走出黎幫你係車搬行李，入到門口要除鞋，有人幫你放好對鞋，有welcome drink 和式係抹茶加和菓子，西式係香檳同cookie After the meal, someone introduced the hotel facilities, including hot sand for feet, and because there were stairs, someone helped carry the luggage up to the room. The room faces the sea view, which is great! One room, two meals, breakfast and dinner in another room. Food quality is good! When I checked out, he would help me get the car to the door instead of driving on my own. To sum up, the service is considerate. For three thousand dollars, you can find a sea view room with one bed and two meals. 

The a**osphere in the lobby was wonderful. The hospitality of the inn staff made my trip to Kagoshima Prefecture even better.

A very good hotel. A most wonderful experience. Room was comfortable. Onsen was awesome - the size and the space. Sand bath was an interesting experience - quite fun to do as a family. The highlight was the kaiseki dinner - delicious.

We loved our stay at Ibusuki Shusuien. The staff were helpful and everything was smooth and efficient. The food was wonderful, and our server, Sarina, was superb. We recommend for a relaxing stay.

Friendly staff and excellent experience.

My husband and I stayed for 1 night on a 2 night 3 day trip to Kyushu from Aichi Prefecture. First of all, the food was amazing! All dishes were delicious. I think the seasonal feel and colors were well thought out. I have stayed at many different inns, but I have rarely been as satisfied as this one. They served me zenzai (red bean paste) for a midnight snack, but I was full, and it was delicious to have it for dinner the next morning. The Nakai in charge was also very pleasant and I felt that this was a first-class ryokan. I decided to stay here based on the recommendation of a travel agent, and it was a great choice!

The service staff are very considerate, and the meals are handled according to the needs. They are very attentive.

It's been a while since I stayed at a nostalgic inn. There are calligraphy by people from the past in the lobby and calligraphy by the master Oyama in the room, so I think it must be a historic inn. However, the room was just too nostalgic. The toilet had both a Western-style toilet and a Japanese-style toilet together, which was very strange. It's a hot place, and we were going to take a hot spring bath, so we were annoyed that the air conditioning didn't work very well. The large public bath was small and not too big, which was just right. The people inside were also generally nice.

The people at the inn were very kind and answered any questions I had politely. The food was also delicious and satisfying.

Mr. Nakai was very responsive and the food was very delicious.

The food and service of the staff is very good.

Perhaps it was related to the coronavirus, but I felt that the food and service had deteriorated since the last time I used it. In particular, the food did not feel fresh.

It was a wonderful inn with a sense of attention to detail in everything. Above all, the food was delicious, which was one of the reasons why this trip was so wonderful. Our rep, Nakai-san, had a lovely smile and saw us off to the parking lot when we checked out, waving until our car was out of sight. We returned to Kagoshima, where our two daughters lived when they were young, after their wedding, and this trip was a way to rediscover memories, but thanks to this inn we were able to add another memory to our collection, making it a wonderful trip. We were also impressed that the room we dined in was named after our daughters (it's a rare name, so I think it was a consideration). I love traveling and have stayed at many accommodations, but this is one of the top three I've stayed at. I would like to visit this inn again if I have the chance.

I visited on a family trip. The correspondence in advance via email was very polite, and they also took into consideration the nationwide discount, and the hospitality was of the highest level. What impressed me the most was the deliciousness of the food. It was definitely the best of all the ryokans I have stayed at so far. I was also happy that they gave us a glass of sparkling wine on arrival and that they included R-1 with breakfast. The woman who took care of us was calm and had just the right amount of distance, and we had a great time. It was an ryokan that I would definitely like to visit again. I hope they continue to do their best.