Best Western London Ilford Hotel Reviews

We stayed two nights here before and after watching The Lord Mayor's show. Hotel was just a few minutes walk from the railway station. We used TfL travel, so had cheap travel into the Liverpool Street station with trains every 10 minutes. The double room was compact. But we had a good night's sleep. TV remote was not working. Ensuite shower over the bath was good. Towels and toiletries were provided. Breakfast was a buffet, self-service with hot and cold food, including full English, croissants, toast, cereal, jam, etc, fruit, yoghurt, tea, coffee, juice. Staff were replenishing food as and when needed. Would stay here again, as it was good value for money.

I would avoid this place. Strange crew and dodgy travelers. They also charge some extra pounds for breakfast. Very, very, very poor experience. On top of that wi-fi was not working at all.

Really nice place Recommend

The woman that worked on the Friday 13th of August 2021 in the morning-afternoon was extremely unsympathetic of my situation regarding a security deposit as there was a situation with my bank . I asked her to place my items elsewhere safely she refused leaving them vulnerable smh. However , Petra and Agnes was realllyyyy welcoming and sympathetic. May God bless them both . They were understanding and I really appreciated that . Room was clean , spacious and great

It was close to the station, and there were supermarkets and shopping malls nearby, which was convenient. The room is cleaned every day, but the walls are thin, so I often woke up from the cleaning noise of the next room or the knocking of the cleaning staff.

The service is very good, very patient with our poor language communication people, the breakfast is ok, the room is clean, although a little small. Compared with central London, it is much cheaper, and it is more convenient to take the subway to do errands.

This hotel was dirty poo in toilet scum on taps unfriendly staff, lots of migrants walking around with takeaway cartons and lounging in reception, felt very intimidated and uncomfortable my friends anxiety hit the roof as we felt very unsafe, checked straight back out and booked another hotel

I was very disappointet not to get a proper breakfast like a few years before!!!! Instead a poor take away!

The reception staff were brilliant. Very happy and helpful. Thank you

Horrible place, very dirty , rented to homeless people, nasty overall- good location. I will never go back

Stay here all the time, great price, clean, good location for travel and great food and shopping all near by.

Great cheap hotel, great location, near restaurants, shops and bars and near station into London… Don’t expect top of the range, but clean head down this is the place.

I had an issue with the room and the manager was very kind and polite. The staff are polite

I stayed in room 27 for the first two days then moved to room 24. I told the reception staff that there was a insect infestation problem in the shower unit of room 27 on 5/10/22 before I left for the day. When I returned I was told the unit had been sprayed and the electrical socket which was not working had also been repaired. I again reported there were insects in the shower and a receptionist took a not very clear video of the creature. For my last night at the hotel I was in room 24 there was no issue with that room that I found.