Hotels in Ilford

"It is fine if you are just after the bare basics, but still the cleanliness could be a lot better. The pillows were stained and the smell of the room was slightly off-putting. A few other cleanliness issues too."

"BIG THANKS to 'Best Wester Greater London Hotel' on Cranbrook Road, booked via the amazing Trip.com discounts 🙌 🙏 ❤️ The team service here is one of the best... the care and support from Stephan, Sarah, Hassan, Maksym, Natalie, Yana, Triveni, etc is one reason I will always book here - they will do their best to fulfill your needs 🌟🌟🌟🌟🌟 Also, walking distance near Ilford station, bus stop and ALL shops XCEL centre, nearby. Rooms are pristine clean, quiet options, non-smoking, and comfy, powerful hot shower 🚿 and delicious breakfast, most tasty ground coffee, fresh orange juice, bargain value for money. Gratitude 🙏"

"Took me 25 days to get my deposit back and has to go back to them and complain them . I have to contact my bank and bank said that there is no refund . Nearly have me to go to police . Very bad service. Whenever phone to reception , always asked to wait . Imagine if you have go back to your home country . It looks like fraud thing . They don’t accept deposit in cash as well ."

"Neat and cool but soundproof is no top notch as I can hear the next door noise as if they are at my doorstep  Netflix present but no subscription for the guest ."

"I liked the room. I was surprised I was not made aware in advance that I had to pay £40 upon my arrival deposit even though I had paid the whole amount already despite the fact it's refundable, they should have made it clear what if i had no more money on me. The room was clean, but the second night, the toilet produced a very bad odour, and I felt dust since I started coughing when I was in the room. However, It's a lovely hotel i would stay there again. Hope they take the toilet issue seriously and will rectify it. I checked for my £40 to see if it had been restored, and It was saying pending, my £40 hasn't been paid back."

"Slight language barrier with some of the staff but they were friendly and helpful. Breakfast was lovely with a great selection and the staff were very nice asking if we wanted something different than what was already available. All freshly cooked and tasty at a reasonable price. 24 hour reception and free parking which is a great bonus. The bed was ok just not a great placement (could only freely access from 1 side) and extra pillows would have been better as there was only 1 quite flat pillow each side. A little extra storage room would be a benefit. There was space to hang clothes and some small drawers but nowhere to put suitcases and bags so they’d be out of the way and because it was quite a small room things were sort of in the way. The bathroom was clean  but more towels would have been useful; we only had 1 bath towel and 1 hand towel so we didn’t use the shower. I struggled a little with access in the outside area between corridors as the step to get in and out was quite steep with no handrails. Our stay was short but I had no complaints or issues that affected my trip."

"Newly refurbished clean fresh quiet and complimentary breakfast. Great stay recommend"

"Our stay at Signature London was amazing. The staff were extremely friendly and accommodating, especially the receptionist, Faheem, who provided outstanding service. We requested extra towels and soap, and he arranged everything immediately with a very warm and welcoming attitude. Location-wise, it’s one of the best places to stay. The train station is within walking distance, and if you’re a Pakistani food lover, you’ll find all your favourite dishes nearby in one place. 100% recommended!"

"We stayed two nights here before and after watching The Lord Mayor's show. Hotel was just a few minutes walk from the railway station. We used TfL travel, so had cheap travel into the Liverpool Street station with trains every 10 minutes. The double room was compact. But we had a good night's sleep. TV remote was not working. Ensuite shower over the bath was good. Towels and toiletries were provided. Breakfast was a buffet, self-service with hot and cold food, including full English, croissants, toast, cereal, jam, etc, fruit, yoghurt, tea, coffee, juice. Staff were replenishing food as and when needed. Would stay here again, as it was good value for money."