Conrad Indianapolis

Excellent stay at the Conrad. Beautiful hotel and very friendly staff. Wish I would’ve had more time in town to visit the spa. Everything was spotless and the staff were constantly cleaning. Will definitely stay again the next time I’m in Indianapolis.

Great choice for traveling with kids. Super convenient, walkable to John place for brunch. No parking but backstreet parking is free from 8pm to 8am, and can add parking fees after 8am through apps.

We recently stayed at the Conrad Indianapolis for a concert, and as Diamond members who own Hilton Grand Vacations, we were excited for our first experience at a Conrad property. Typically, we stay at Waldorf hotels, so we had high expectations going in. We booked two rooms about nine months in advance and specifically requested that they be next to each other, preferably adjoining. A few days before our trip, we called to confirm, and the staff assured us that the rooms were being held next to each other, which put us at ease. However, when we arrived, we were informed that the rooms would be on the same floor but not next to each other. This was puzzling and frustrating, especially since the app showed that all room types were available. We asked why it was so difficult to place two rooms together, even offering to pay for an upgrade if necessary, but the staff insisted that nothing could be done. It felt like there was little recognition of our Diamond status throughout this interaction. After checking in, we noticed that the room directly next to ours was unoccupied. When we brought this up to the manager, they eventually moved us, but it was a hassle we didn’t expect, especially in a nearly empty hotel. The rooms were clean and well-appointed, though slightly dated. Once we were settled, we had a nice stay, but the lack of acknowledgment of our loyalty and the difficulty in accommodating a simple request left us feeling disappointed. We expected better service, especially as long-time Hilton members.

Valet and front desk attendants were very friendly and helpful!

First of many stays at the Conrad! Loved it

Convenient location which is why we stayed there. We chose a corner suite and it was quite disappointing. It's in a major need of an update as the wallpaper and stained carpet takes you back to the late 80s or early 90s. Not what I expected from a Hilton hotel. The elevators were messed up the entire time except for the last morning, On Sunday, we actually had to use the service elevators since all 3 of the others were not functioning. The noise from below is LOUD! On Saturday night, loud cars, motorcycles, etc. kept us up until 2 am. Overall, not a great stay and considering all the other options in downtown Indy, I'd go elsewhere.

Stunning in every way

The room smelled like **** and the a/c wasn’t getting the room cool. Other than that it was good.