DoubleTree by Hilton Edinburgh Airport

DoubleTree by Hilton Edinburgh Airport Reviews

DoubleTree by Hilton Edinburgh Airport

100 Eastfield Rd, Ingliston, EH28 8LL, United KingdomView Hotel Details
DoubleTree by Hilton Edinburgh Airport
DoubleTree by Hilton Edinburgh AirportDoubleTree by Hilton Edinburgh AirportDoubleTree by Hilton Edinburgh Airport
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DoubleTree by Hilton Edinburgh Airport Guest Reviews

4.4/5
Very Good
41 review
Verified reviews
Location4.6
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(41)
Positive reviews(41)
Reviews with photos/video(8)
Awesome stay(17)
Great service(14)
Close to airport(14)
Awesome rooms(13)
Convenient location(13)
Easy to get around(12)
Clean and tidy(6)
Great value for money(5)
Anonymous User
Queen Guest Room
Stayed in Jan 2024
Family
10 review
4.2/5
Very Good
Posted on Mar 12, 2024
Hotels great: but pay for an upgrade as the newer parts of the hotel are way better. They don’t tell you but you have to pay for the pool and gym which I think is appalling for guests. Anyhow: that’s the new rule. The pool is fine but all the facilities are quite old we used it and enjoyed it though. Relaxing before a fight.
Response from Property: Thank you for taking the time to give a us a rating and sharing your experience, the Gym is free to use for all guests but there is a charge for the pool, steam, sauna and spa bath. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.Kind Regards,Alex PattilloOperations Manager
P Anna
Queen Guest Room
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 18, 2023
I love it here. I ordered a room for 2 but they give me a double queen room. Free shuttle bus to airport, super convenient
Response from Property: Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from EdinburghAlex PattilloOperations Manager
Elnur Alasgarov
Twin Guest Room
Stayed in Jan 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 6, 2024
Everything was up to expectations. Dinner menu was great as well as the bar.
Response from Property: Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.Kind Regards,Alex PattilloOperations Manager
meiching lee
Accessible Queen Guest Room
Stayed in May 2024
Couples
3 review
3.5/5
Posted on May 17, 2024
The room is a bit old but spacious enough. The location is good, especially for people staying a night near the airport.
Response from Property: Hi Meiching, thanks for taking the time to rate your recent stay with us and letting us know you enjoyed the hotel's perfect airport location. All of our rooms have been refursbished fully over the past two years along with our public area's, restaurant and lounge. I do hope we will have an opportunity to welcome you back in the future.Ivar van DiepenGeneral Manager
Guest User
Queen Guest Room
Stayed in May 2024
Family
3 review
3.2/5
Posted on May 8, 2024
The hotel is very conveniently located near the airport. However the decor is a bit outdated and the front office staff (we checked in in the evening) were really helpful. A bit disappointed with breakfast. Buffet breakfast is ok but not great, no mushrooms or veg salad which I think is very basic for a breakfast buffet at Hilton!
Response from Property: Hi, thank you for rating your recent stay with. I am sorry to hear the decor was not to your personal liking however all of our bedrooms have been refurbished fully over the past two years along with our public area's as well as our restaurant. The hotel offers a breakfast buffet featuring a wide variety of hot and cold items and would have welcomed an opportunity to fulfil your personal request for any items not featuring on our buffet as a standard.Ivar van DiepenGeneral Manager
Anonymous User
Queen Guest Room
Stayed in Apr 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on May 10, 2024
Very closed to the airport, with a free shuttle to take you to the airport as early as 4.00am! The staff are friendly and cordial. The food was served till late, albeit a limited menu but it came in handy.
Response from Property: Hi, thanks for rating your recent stay with and for awarding us an excellent score! We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager
Guest User
Queen Guest Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Nice hotel, friendly staff and clean. The restaurant provides a good selection of foods and the bar is stocked well too.
Response from Property: Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the futureKind Regards,Alex PattilloOperations Manager
Guest User
Queen Guest Room
Stayed in Apr 2024
Couples
89 review
5.0/5
Outstanding
Posted on May 9, 2024
Stayed here with my husband. Great hotel , stuff are helpful and friendly. Clean rooms.
Response from Property: Hi, thanks for taking the time to rate your recent stay with us and for awarding us top marks! We hope to welcome you back soon.Ivar van DiepenGeneral Manager
Tejas Sudhakar Patil436
Queen Guest Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Amazing hotel...quite far from city center..but the best💯
Response from Property: Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the futureKind Regards,Alex PattilloOperations Manager
Olivia910
Queen Guest Room
Stayed in Feb 2023
Couples
2 review
4.5/5
Great
Posted on May 24, 2023
Great view of the airport, room is spacious. Easy shuttle to airport, would prefer faster service on the shuttle or correct time information as we waited 30 minutes for it. We were told it’ll reach in 10
Response from Property: Hi Olivia910,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.Kind Regards,Alex PattilloOperations Manager
Guest User
Queen Guest Room
Stayed in Jul 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Jul 16, 2024
Easy for Edinburgh airport.
Euki
King Guest Room
Stayed in Dec 2023
Travel with friends
1 review
4.5/5
Great
Posted on Jan 12, 2024
Friendly staffs
Response from Property: Thank you for taking the time to give a us a rating and sharing your experience. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.Kind Regards,Alex PattilloOperations Manager
David
Two Queen Room
Stayed in Aug 2022
Family
6 review
3.7/5
Posted on Aug 16, 2022
It's a nice hotel but, for the cost of it, could be better maintained. Our shower, for example, when turned on sprayed water out the top of the shower head because it wasn't connected correctly. This ensured the entire bathroom was wet (including the towels). The phone in the room wasn't connected, so "room service" involved walking to reception, ordering, and taking it up ourselves. Beds were comfortable but the room was really warm even with the window open and the fan on. It's designed for central air but if it was installed there was no sign of a panel to turn it on. On the plus side, the staff were lovely and helpful, helping with luggage and with printing documents. the hotel is really close to the airport but next time I would look at other options, especially since the tram is so convenient from loads of places in Edinburgh.
Response from Property: HI, thanks for taking the time to rate your recent stay with us and sharing your comments. I am pleased you found the team friendly and that they looked after you well. I have noted your comments with regards to maintenance and have already shared them with the relevant team to ensure corrective action is taken.Ivar van DiepenGeneral Manager
Daniel H Li
Twin Guest Room
Stayed in Oct 2022
Booked for others
2 review
5.0/5
Outstanding
Posted on Oct 25, 2022
Very nice hotel with big pool and great service! Will visit again.
Guest User
King Guest Room
Stayed in Jul 2024
Travel with friends
1 review
4.6/5
Great
Posted on Aug 25, 2024
Some rooms have doors. Although they are locked, they seem to be connected to the next room. I guess some families have this requirement. I didn't like it. Later, they helped me change the room. The service was good. The restaurant taste and service were very good.
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Response from Property: Hi, thanks for taking the time to rate your recent stay with us and for awarding us an overall great score. The hotel offers a number of different room types including interconnecting rooms. I am pleased to read the team assisted with your request and we hope to welcome you back soon. Ivar van Diepen General Manager