Popular Interlaken 4-star Hotels

Friendly and helpful staff except one of the waitresses serving breakfast at the restaurant, who was impolite and arrogant. Room is relatively small but comfortable with perfect view. Delicious breakfast with different varieties. Relatively close to the railway station.

Our stay here when traveling from the U.S. was perfect. We received a complimentary upgrade to a suite, which was breathtaking. The location can’t be beat, with stunning views of Jungfrau, right in the heart of the main entertainment area, and walkable with luggage to either rail station. (Interlaken West a better walk because there was construction to and from Ost) the staff were friendly and attentive to every detail from check-in to check out. Just a flawless experience at a lovely, clean, well appointed hotel.

Our 1st impression of Hotel Krebs was great! Reception was warm & explained in detail the hotel policies. Our room gives us a feel as though we are living in the lap of luxury! The perfect blend of size & style, we are amazed with their spaciousness & exquisite decor. They provide bedroom slippers provided, toothbrush, shaver & cream, cotton pad, safe, hair dryer, etc. These advanced amenities definitely make our stay nothing short of perfect. We enjoyed our stay very much! The location of the hotel was awesome. It's just a few minutes walk to the Interlaken West Station. There's also many different buses u can take to many different beautiful attractions like Lake Brienz. I have seen many reviews about the cheese fondue from their restaurant. We tried it too & was so in love with it. As we brought our 3.5yrs old child along, we can only have cheese fondue without alcohol. We replaced it with apple juice at an additional cost of 5chf. Indeed food was really good! And the waiters were really kind & friendly. They were very kind & patient with our little girl. She was given colouring materials for entertainment. Thanks to the waiters. We had lots of laughter while enjoying our meals. Oh yes, there's a big fluffy black cat who often patronise the hotel & restaurant. It usually sleeps on the first chair near the left of the entrance. Staff of the hotel & restaurant are really nice, loving little animals & taking care of them very well. Overall, it was a very wonderful experience staying here. We would gladly come back again!

We were very happy with the Hey Hotel. The staff were courteous and caring, the property was ideally located and the rooms were cool. The bathrooms were clean and modern. Interlaken is a picturesque town but Grindelwald was actually nicer and east access to Jungfraujoch. I would stay here again.

The room is very spacious and the staff are very hospitable. I stored my luggage during my stay and asked the front desk to pick it up several times without any impatience. There are many Chinese guests, so you may encounter queues when checking in. It is recommended to check in during off-peak hours.

Interlaken is a beautiful, quaint little town and the Stella hotel is in a great location close to the Interlaken West train station and near the landing field for paragliding, both of which were great for us. Our room had a stunning view of the mountains! The breakfast was so good with fresh croissants and fruit and a self serve omelette station and espresso machine as well as bacon, sausage and scrambled eggs. The breakfast room is lovely and Jean, the food manager on most days we were there, is a gem. So attentive and sweet. Astrid at the front desk was helpful too. My husband used the small workout area and pool which has glass all around with a lovely view. Our main disappointments were with our room. Though spacious, it was very dated with exposed metal rods supporting shelving and random furniture and an old lamp in the seating area…Not like the website photos. The biggest functional issue is there is no AC. Because it was unseasonably warm for October, we had to leave the glass doors open and could hear all the street noise early in the morning when we were trying to sleep. We requested a fan for white noise (thank you, Astrid) and that helped some. I can’t imagine staying there when it’s warmer. With that said, we were not in our room except to sleep so we still enjoyed all the positives of the food, location and helpful staff.

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

Excellent welcome! I arrived by bike and I have been perfectly served. Thank you for that! The breakfast was delicious too. Many different Swiss delicacies and waiters pay attention to detail. I strongly recommend the establishment

The hotel is in a nice location-not far from the park where paragliders land, and it is right on the main street. The Interlaken Ost Banhof is al just a few meters away, making it very convenient to travel. Breakfast was awesome with a lot of variations. The staff were all nice as well. The room is kind of old with the floor creaking when you walk, but is well- maintained.

The location is very convenient. Between the West Railway Station and the East Railway Station, walking to both stations is within 10 minutes, and the bus stop is opposite. The casino is next to it, the watch shop is next to it, the big grass is opposite, zero distance. Hotel facilities are also very complete, like one.