Every staff member, without exception, were amazing. In fact one evening our card key did not work and the chef came out to help us. Can not say enough about these wonderful people. Our room was well kept and comfortable. There were some minor repair issues that I hope will be taken care off (weird hot water instead of cold in bathroom sink, the safe did not work, one of the windows did not latch) nothing terrible, but a wee annoying. The food was delicious and the breakfast pastries wonderful. The one thing I would suggest is to double check your room’s view. Ours was the car park. Not an overly large or busy car park, but not the view I’d want.